Cancellation service #1 in United Arab Emirates
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Outplayed service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Outplayed: Easy Method
What is Outplayed
Overview
Outplayed is a platform for registering and participating in gaming tournaments and events, and for managing related subscriptions and services.
The service includes tournament registration, organiser tools and an online payment flow governed by its Cancellation & Refund Policy.
How the policy is applied
Outplayed's publicly available Cancellation & Refund Policy sets the ground rules for cancellations, refunds and organiser payments.
The policy is applied at transaction completion and does not differentiate by channel (App Store, Google Play or web) in the public text.
How to cancel Outplayed
For players or team members
- Note the policy: transactions are final and cancellations by players or teams after registering for a tournament are not permitted.
- If you believe an exception applies (error, duplicate charge), contact support immediately using the official contact options below.
For organisers and account holders
- Organisers cannot receive refunds if they cancel after payment unless Outplayed cancels the tournament.
- Accepted cancellation/request methods include contacting support via the website and sending a written request by post to the company address.
What happens when you cancel
Access and membership
If a cancellation is permitted by Outplayed (for example, platform-initiated tournament cancellation), access and membership changes will be confirmed by the support team.
If you cancel but the policy disallows it, your access and billing may continue according to the original purchase terms.
Renewal and data
Subscriptions and recurring payments continue unless properly cancelled or stopped by the platform; check invoices and account settings for renewal dates.
Your account data (registrations, match records) is retained per Outplayed's data and privacy practices; request specifics from support if needed.
Will I get a refund?
Standard policy
Outplayed's policy states that once a transaction is completed it is final and cancellations are not permitted unless explicitly stated otherwise.
There is no general statutory 14-day cooling-off right referenced in the policy.
Exceptions and timing
- If Outplayed or its organisers cancel a tournament, a full refund of the registration fee will be provided.
- Refunds for platform-cancelled tournaments are processed within 5 - 10 business days to the original payment method.
- Organisers who cancel after payment are not normally issued refunds unless Outplayed cancels the event.
Outplayed plans and pricing
Pricing verification
Public pricing for Outplayed subscriptions or tournament fees is not provided in the available policy pages for the UAE.
Third-party app pricing references appear to relate to a different product and were not verified as Outplayed prices.
Contact for current prices
| Plan | Price | Period | Notes |
|---|---|---|---|
| Contact Outplayed via the official site for current UAE pricing and in-app purchase options. | |||
Your consumer rights in United Arab Emirates
General protections
UAE law provides consumer protections through government bodies covering misleading practices, unfair commercial terms and e-commerce activities.
Outplayed's policy does not explicitly concede statutory UAE consumer rights on its public pages.
What you can do locally
- If you suspect misleading behaviour, collect evidence (receipts, screenshots, emails) and contact Outplayed first.
- If unresolved, escalate to UAE consumer protection authorities or your payment provider/dispute resolution channel.
Customer experiences
Positive reports
Many users praise Outplayed for useful tutorials, helpful tools and responsive customer support that they describe as fast and knowledgeable.
Positive reviewers report ease of use and good support interactions with named staff members.
Negative reports
Some users report billing problems: continued charges after they believed they cancelled, or difficulty obtaining refunds due to missing logs.
Other complaints include unexpected subscription price increases and software or cancellation bugs that caused recurring invoices.
Documentation checklist
Documents to collect before contacting support
- Order or registration confirmation (email or screenshot).
- Payment receipts and bank/card statement showing the charge.
- Screenshots of cancellation attempts or account settings showing subscription status.
Further evidence for disputes
- Correspondence with Outplayed support (dates and message copies).
- Event/tournament details (name, date, organiser) if the issue is registration-related.
- Postal proof if you send a written cancellation request by mail.
Common mistakes
Assuming automatic cancellation
Example: a user believes toggling off a setting or uninstalling an app cancels a subscription; it often does not.
Always verify cancellation via the account page and retain confirmation from Outplayed.
Missing documentation
Example: not saving receipts or support emails makes it harder to prove wrongful charges during disputes.
Keep copies of confirmations, payment statements and any chat/email threads with support.
Comparative recap
Quick policy comparison
| Feature | Outplayed (public policy) | Common expectation / Best practice |
|---|---|---|
| Cancellation by user | Generally not allowed once transaction completes. | Users typically expect a window to cancel subscriptions or registrations; check terms before purchase. |
| Refunds | Full refund only if Outplayed or organiser cancels event; processed in 5 - 10 business days. | Many services offer prorated refunds or cooling-off periods; confirm with provider. |
| Organiser cancellations | No refunds if organiser cancels after payment unless Outplayed cancels. | Best practice: platforms should clearly state organiser vs platform refund liability. |
| Support / dispute options | Contact via site or postal written request; postal address provided by the company. | Keep documentation and escalate to payment provider or local consumer authority if unresolved. |
After cancelling
Immediate steps
Save any confirmation from Outplayed and monitor your bank/card statements for further charges.
If you were promised a refund, note the 5 - 10 business day processing window and check the original payment method.
Useful links and contact paths
- Outplayed Cancellation & Refund Policy
- Outplayed Contact / Support page
- If support cannot resolve billing problems, contact your card issuer or payment provider to dispute unauthorised charges.
Address
Postal address for written requests
Liquidity Trading Limited
Madison Building Midtown Queensway GX11 1AA Gibraltar
Notes about the address
This is the postal address provided by the company for written communication; send registered mail and keep proof of posting.
Use the website contact page for faster support responses before sending postal requests.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.