Cancel SHREDDY online
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Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Shreddy service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Shreddy: Easy Method
What is Shreddy
Overview
Shreddy is a subscription-based fitness app offering tailored workout plans, nutrition guidance, and video tutorials to help users reach gym and health goals.
The service includes app content, community features, and optional physical products such as supplements and fitness apparel sold separately.
How it is delivered
Access is provided via iOS App Store, Google Play, or directly through Shreddy’s website account portal.
Subscriptions are billed on a recurring basis and managed through the platform used to purchase the subscription (App Store, Google Play, or web account).
How to cancel Shreddy
Cancel via iOS (App Store)
- Open the Settings app on your iPhone or iPad and tap your name.
- Tap Subscriptions, find Shreddy, and choose Cancel Subscription.
- Cancel at least 24 hours before the period ends to avoid renewal.
Cancel via Google Play
- Open the Google Play Store app and tap your profile icon.
- Tap Payments & subscriptions → Subscriptions, select Shreddy, then tap Cancel subscription.
- Follow on-screen prompts to confirm cancellation before the renewal date.
Cancel via the Web (Shreddy account)
- Sign in at https://shreddy.com/ and go to Account → Manage Subscription.
- Use the “Cancel Subscription” button in the subscription portal to stop auto-renewal.
- Follow any confirmation steps shown onscreen; you should receive confirmation by email.
Other contact methods
- Email: info@shreddy.com to request cancellation or ask for help.
- Postal request: send written cancellation to the company address (see Address section).
What happens when you cancel
Access after cancellation
After cancelling, you typically retain access to paid features until the end of the current billing period.
Access does not continue beyond the paid period unless you resubscribe.
Auto-renewal and billing
Auto-renewal stops at the end of the current period once cancellation is processed.
Make sure to cancel at least 24 hours before renewal for App Store subscriptions to avoid being charged for the next period.
Data and account retention
Your account and profile data are usually retained unless you request deletion from Shreddy support.
If you want data removed, contact Shreddy via email and request account deletion following their support instructions.
Will I get a refund?
Digital (app) subscriptions
Shreddy does not provide refunds for any unused portion of a subscription term as a standard policy.
Refunds for digital subscriptions are only granted in exceptional circumstances such as technical access failure, duplicate payment due to a technical fault, or verified fraudulent transactions.
Physical products and supplements
- Supplements: 14-day return policy starting the day after delivery; items must be unused, unopened, in original packaging, with returns slip.
- Fitness clothing: generally non-refundable for hygiene reasons; pre-order clothing is non-refundable unless faulty and reported within 60 days.
- Faulty items: exchanges are possible within 60 days for faulty products; refunds are not the standard remedy.
Exceptions and how to request
To request an exceptional refund, contact Shreddy support with proof of the issue (screenshots, order number, payment evidence).
If payment disputes are necessary, UAE consumers may explore chargeback options through their card issuer if applicable.
Shreddy plans and pricing
Available plans
The following prices are taken from the UAE iOS App Store listing and represent common plan options available in the region.
Pricing table
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| Monthly Subscription | AED 69.99 | Monthly | Access to all SHREDDY content; auto-renews monthly |
| 1 Month Subscription | AED 79.99 | Monthly | Same as Monthly - possible alternate naming or tier |
| Quarterly Subscription | AED 149.99 | 3 Months | Access for three months |
| 3 Month Subscription | AED 179.99 | 3 Months | Alternate quarterly option |
| Annual Subscription | AED 499.99 | 12 Months | Full year access |
| Annual Subscription (Alt) | AED 399.99 | 12 Months | Alternate annual tier |
| 12 Months Subscription | AED 299.99 | 12 Months | Lowest-tier annual pricing |
Your consumer rights in United Arab Emirates
Digital content rights
Under common UAE and EU-style consumer rules, digital content (apps/subscriptions) generally does not carry a cooling-off or refund right once accessed.
Shreddy’s policy of no refunds for unused subscription time aligns with typical digital content regulations.
Physical goods and faulty items
Physical supplements may be returnable under the provider’s 14-day return window if unopened and unused.
Hygiene-sensitive items like clothing are typically excluded from general returns; faulty items reported within 60 days may be exchanged.
Additional protections and actions
- Check your card issuer’s chargeback options if you believe a transaction was fraudulent or incorrectly charged.
- Verify any UAE-specific e-commerce protections via your payment provider or local consumer protection authority for further recourse.
Customer experiences
Positive feedback
- Many users praise the variety and effectiveness of the workout programs and the app’s recipe and nutrition content.
- Some customers report satisfaction with supplement quality and delivery speed for physical products.
Negative feedback
- Users report app stability issues such as videos not loading, crashes, failure to track workouts, and freezing in low connectivity.
- Complaints include poor customer service responsiveness, abrupt renewals without reminders, packaging issues, and unexpected price changes.
Documentation checklist
What to prepare before contacting support
- Order number or subscription confirmation email.
- Payment proof (card statement, receipt, or transaction ID).
- Device account info (Apple ID or Google account used to purchase).
For returns or refund requests
- Photos of the product and packaging for physical goods.
- Returns slip (if provided) and proof of shipment for returned items.
- Screenshots demonstrating app errors or access failures for digital issues.
Common mistakes
Timing errors
Many users cancel too close to the renewal time. For App Store subscriptions, cancellation should be completed at least 24 hours before the next billing date.
Failing to check which account (Apple ID, Google account, or web account) was used to subscribe can leave the subscription active.
Assuming automatic refunds
Assuming you will receive a refund for unused days often leads to disappointment; Shreddy’s policy is not to refund unused subscription periods except in limited cases.
Not documenting issues (screenshots, receipts) reduces the chance of a successful exceptional refund or dispute with a card issuer.
Comparative recap
Platform comparison
| Platform | How to cancel | Auto-renewal | Refunds | Notes |
|---|---|---|---|---|
| App Store (iOS) | Manage via iTunes/App Store Subscriptions in your Apple ID settings. | Yes - renews automatically unless cancelled at least 24 hours before period end. | No standard refunds for unused term; exceptions for technical/fraud issues. | Cancellation through Apple; Apple may handle refund requests separately. |
| Google Play | Manage via Google Play → Subscriptions in Google account. | Yes - auto-renews unless cancelled before period ends. | No standard refunds for unused term; exceptions for technical/fraud issues. | Cancellation through Google Play settings; follow prompts to confirm. |
| Web (Shreddy account) | Cancel in Account → Manage Subscription on Shreddy’s website. | Yes - subscription portal shows auto-renewal status and Cancel button. | No standard refunds; physical product rules differ (14-day return for supplements). | Use Shreddy account portal for direct billing; contact support for issues. |
After cancelling
What to expect
Expect access to continue until the end of the paid billing period; you should receive an email confirmation of cancellation.
If you do not receive confirmation, verify your subscription status in the platform where you purchased.
Helpful links and next steps
- Shreddy official website and account portal: https://shreddy.com/
- How to cancel subscriptions on Apple devices: Apple Support - Cancel subscriptions
- How to cancel subscriptions on Google Play: Google Play Help - Cancel subscriptions
Address
Company address
Shreddy (head office): 22 Chancery Lane, LONDON WC2A 1LS, United Kingdom.
For postal cancellation requests or product returns, include your order details and contact information with your correspondence.
Contact email
Primary support email: info@shreddy.com - use this for cancellation requests, refund inquiries, and data/deletion requests.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
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