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Simply Gym

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UAE

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Termination letter drafted by a specialized lawyer
Sender
Simply Gym Cancel Membership | Postclic
Simply Gym
St. Oswald's Road
GL1 2TF Gloucester England
customerservice@simplygym.co.uk
Cancellation of Simply Gym contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Simply Gym service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Simply Gym
St. Oswald's Road
GL1 2TF Gloucester , England
customerservice@simplygym.co.uk
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Simply Gym. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

cancellation Simply Gym: Easy Method

What is Simply Gym

Overview

Simply Gym is a subscription-based fitness chain described on its UK website as offering gym equipment, classes and flexible memberships to support members' fitness goals.

The available online terms and reviews reference operations in the UK; no UAE-specific Simply Gym membership terms were found in the reviewed sources.

Availability

Simply Gym's official site and membership terms are hosted at simplygym.co.uk, and the public information reviewed reflects UK-based policies.

If you are in the UAE, check for a local branch or contact the company directly to confirm whether they operate locally and which terms apply.

How to cancel Simply Gym

Monthly no‑contract (Direct Debit)

  • For monthly no‑contract memberships paid by Direct Debit you must cancel by contacting your bank to cancel the Direct Debit mandate.
  • Cancellation takes effect once the bank notifies Simply Gym; access is revoked immediately after that notification.
  • According to the Simply Gym UK terms, you cannot cancel these Direct Debit memberships via email, phone, or in‑person.

Annual and other plans

  • Annual memberships paid in full are stated as non‑refundable and non‑transferable under Simply Gym UK terms.
  • If you have a contract type not covered above, contact Simply Gym via the official membership terms page to confirm the required cancellation route.
  • Keep all correspondence and receipts when discussing cancellations or exceptions with Simply Gym or your bank.

What happens when you cancel

Access and account status

When the bank cancels a Direct Debit mandate and notifies Simply Gym, the membership is ended and access is typically revoked right away.

Stopping the Direct Debit prevents future payments; it does not automatically generate refunds for past or unused periods unless terms allow.

Renewal and data

Cancellation stops automatic renewal of membership payments where applicable but does not change other contractual terms unless agreed with Simply Gym.

Simply Gym's privacy and membership terms govern how long they retain your personal and transaction data; see their official terms for details.

Will I get a refund?

Cooling‑off period

Simply Gym (UK) offers a refund of the joining fee or initial payment only if you cancel within the 14 working‑day cooling‑off period and you have not used the facilities.

Standard bank charges or administration fees are typically not refundable under this policy.

Monthly and annual refunds

Monthly no‑contract memberships offer no refund for unused days; cancellation stops future charges but does not return paid days.

Annual memberships paid in full are stated as non‑refundable under Simply Gym UK terms; leaving early does not grant a refund.

Simply Gym plans and pricing

Pricing availability

No publicly available pricing for Simply Gym in AED (United Arab Emirates) was found in the reviewed sources for 2024/2025.

If you need exact rates for the UAE, contact Simply Gym directly or visit a local branch if one exists.

Contact for exact pricing

Plan Price (AED)
Monthly no‑contract Contact for pricing
Annual (paid upfront) Contact for pricing
Joining fee / initial payment Contact for pricing

Your consumer rights in United Arab Emirates

General consumer protection

No Simply Gym UAE‑specific policy pages were found during the review; the available information reflects UK terms only.

UAE consumers are protected by national consumer protection frameworks administered by the UAE Ministry of Economy and local authorities.

How to escalate a complaint in the UAE

  • Keep all contract documents, payment receipts and correspondence with the gym and your bank.
  • If you believe your rights under UAE law were breached, you can file a complaint with the UAE Ministry of Economy or the consumer protection department in your emirate.
  • For official information and to lodge a complaint, consult the UAE Ministry of Economy: UAE Ministry of Economy.

Customer experiences

Positive feedback

Reviewers on the Simply Gym UK site and Trustpilot praise clean, well‑organised gyms, good equipment, extensive class timetables and friendly staff.

Many members highlight easy access and the facilities as good value where local branches operate well.

Negative feedback

Some reviews complain about loud music and reduced class offerings over time at certain branches.

Other reviewers (notably for simplygym.net listings) report difficulties cancelling and being charged for extra months despite providing notice.

Documentation checklist

Essential documents to keep

  • Membership agreement or terms and conditions (signed or electronic copy).
  • Proof of payments (bank statements, receipts for joining fee and monthly charges).
  • Photographic ID used for registration (if required by the gym).

Proof of cancellation

  • Bank confirmation that the Direct Debit mandate was cancelled (written or PDF statement).
  • Any emails or messages from Simply Gym acknowledging cancellation (if available).
  • Screenshots of membership status or error messages, and timestamps for your records.

Common mistakes

Using the wrong cancellation method

A common mistake is attempting to cancel a Direct Debit membership by email, phone or in person when the terms require cancelling the Direct Debit through your bank.

Make sure you follow the specific cancellation route required by your membership type to avoid continuing charges.

Not keeping evidence

Failing to obtain and save confirmation from your bank that the Direct Debit was cancelled often makes disputes harder to resolve.

Also avoid assuming unused days will be refunded without explicit confirmation from the gym’s terms.

Comparative recap

Key points at a glance

Feature Simply Gym (UK terms) What UAE consumers should note
Monthly Direct Debit cancellations Cancel via bank; gym is notified and access ended on notification. Follow the same bank‑based process; keep bank confirmation as evidence.
Refunds Refund of joining fee only within 14 working‑day cooling‑off period if facilities not used; monthly/annual payments generally non‑refundable. Check local consumer protection rules; bring documentation if you seek enforcement under UAE law.
Annual memberships Non‑refundable and non‑transferable. Confirm local branch policies and request written confirmation of any exceptions.

After cancelling

What to check immediately

Confirm with your bank that the Direct Debit mandate is cancelled and save the bank's confirmation for your records.

Review your bank statements for at least two subsequent billing cycles to ensure no further charges occur.

Where to get help

Address

Corporate / registered address (from UK records)

St. Oswald's Road, Gloucester, Gloucestershire, England, GL1 2TF.

This address was identified in publicly available information and reflects the UK presence referenced in the terms and reviews.

Contact online

For official terms and membership details, see Simply Gym's site: simplygym.co.uk.

If you are in the UAE, verify whether a local branch exists before relying on UK terms; contact your bank and local consumer protection office for further assistance.

FAQ

To cancel your Simply Gym membership paid by Direct Debit, you must contact your bank to cancel the Direct Debit mandate. Make sure to keep proof of this cancellation, as your access will be revoked once the bank notifies Simply Gym.

If you cancel your Simply Gym membership within the 14 working-day cooling-off period and have not used the facilities, you may be eligible for a refund of the joining fee. Keep all documentation to support your claim.

When you cancel your Simply Gym membership by stopping the Direct Debit, your access is typically revoked immediately after the bank notifies Simply Gym. Ensure you have confirmation from your bank for your records.

Annual memberships at Simply Gym are generally non-refundable and non-transferable. If you wish to cancel, you will not receive a refund for any unused time, so check your membership agreement for specific terms.

For any membership type not covered in the standard cancellation process, such as annual plans, it's best to contact Simply Gym directly through the official membership terms page or check your contract for specific cancellation instructions.