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Cancellation service #1 in UAE
Skinnyfit is a US-based health and wellness brand that sells supplements, herbal teas and related products, often through subscription or trial offers.
Products are commonly sold on a recurring-subscription basis or under a "Try Before You Buy" option that requires return of the product to complete cancellation.
After cancellation, future automatic renewals should stop and no new shipments should occur; you must cancel at least 24 hours before the next billing cycle to prevent the next charge.
If you used "Try Before You Buy," cancellation is not complete until Skinnyfit receives the returned product using their RMA and prepaid label.
Your account access typically remains (for order history) but recurring billing flags should be removed after cancellation. Keep copies of all communications until the final billing and refund issues are resolved.
Skinnyfit offers a 30‑day money‑back guarantee: return the unused portion of the product within 30 days to receive a refund for the product cost.
Retain proof of return shipment and any RMA confirmation; delays or missing returns can delay or void refunds.
No verified UAE (AED) prices are available on official Skinnyfit pages for 2024/2025; the official site lists USD pricing only.
Contact Skinnyfit directly or view the official shop for current USD pricing and shipping options.
| Plan | Price (UAE) | Notes |
|---|---|---|
| Single purchase / Subscription | Contact for pricing | Official site lists prices in USD. Contact Skinnyfit for UAE/AED pricing and shipping. |
There is no evidence in Skinnyfit's publicly available terms of a statutory 14‑day right of withdrawal for UAE consumers specific to their policy; refunds rely on Skinnyfit's 30‑day guarantee.
Skinnyfit states shipping charges are non‑refundable; this may not match all UAE consumer protection interpretations for delivery charges, so check local rules and receipts carefully.
Expect to keep thorough records of orders, cancellations and returns; persistence and documented proof improve the chances of resolving billing or refund issues.
Many disputes arise because customers try to cancel after the 24‑hour window before the next billing/shipment. Always cancel at least one full day earlier.
For the "Try Before You Buy" option, assuming cancellation without returning the product will not complete the cancellation process. Use the provided RMA and prepaid label.
Relying on verbal confirmations or not saving emails and tracking numbers makes disputes harder to resolve. Keep copies of all communications and receipts.
| Topic | Skinnyfit policy / experience | Recommended action |
|---|---|---|
| Cancellation window | Must cancel 24 hours before next bill/shipment | Cancel >24 hours before next cycle and keep confirmation |
| Refunds | 30‑day money‑back on unused portion; shipping non‑refundable | Return unused portion within 30 days; save return proof |
| Try Before You Buy | Cancellation requires product return with RMA and prepaid label | Use provided RMA/label and track the return shipment |
| Customer support | Reports of slow or unresponsive service | Document all contact attempts and escalate to bank/consumer authority if needed |
Mail to: Skinny Fit, LLC, Attn: Legal Department, 750 B Street, Suite 3300, San Diego, CA 92101.
Email: [email protected]
Phone: 1‑888‑862‑1758
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Written by Shamma Al Mulla
Former postal advisor · 3 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 3 years to demystify legally binding mail for everyday users.