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Cancel WODIFY
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Cancellation service #1 in UAE
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Wodify service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
cancellation Wodify: Easy Method
What is Wodify
Overview
Wodify is a gym and fitness studio management platform that helps owners and staff manage scheduling, memberships, billing and performance tracking.
The software is used by gym owners, managers and staff; individual gym members typically access services through their gym rather than cancelling directly in Wodify.
Core features
Key features include class scheduling, attendance tracking, member management, invoicing and reporting tools for businesses.
Wodify also provides admin tools for membership management and invoice refunds for business accounts.
How to cancel Wodify
Cancel a business (gym owner) subscription
- Email support@wodify.com from the account-owner’s email address.
- Include your business name, the subscription tier you wish to cancel and your requested cancellation date.
- Provide at least 30 days’ notice before the requested cancellation date, per Wodify guidance.
- Reference the official cancellation help page: Canceling Your Business's Wodify Subscription.
Schedule a client membership cancellation (admins/managers)
- Use Wodify Core: People > Clients > Memberships & Payments and choose a custom end date to stop auto-renewal or schedule cancellation.
- Note that scheduling a membership end date does not automatically prorate or refund previously paid invoices; see: Schedule a Membership Cancellation.
Individual members and app-store purchases
- Individual gym members cannot cancel directly via Wodify software; contact your gym to cancel or place a hold on a membership.
- Purchases made through the Apple App Store or Google Play follow those stores’ refund and cancellation processes.
What happens when you cancel
Access and service period
Cancellations take effect according to the end date you set or the 30-day notice period required for business subscriptions.
Your access typically continues until the end of the paid or scheduled service period; confirm dates with support or your gym.
Billing and invoices
Stopping auto-renewal prevents future charges but does not automatically refund payments already collected.
Business users can request invoice refunds or adjustments; scheduled member cancellations do not prorate past invoices.
Will I get a refund?
Refunds for business (gym) accounts
- Wodify offers a "Refund an Invoice" feature for business accounts allowing full (header) or item-level (line) refunds.
- Refunds processed through Wodify generally return to the customer’s bank within about 5 - 7 business days; see: Refund an Invoice.
Refunds for individual members and app-store purchases
- Refunds for individual gym members depend on the gym’s contract terms and policies; Wodify does not control member contracts.
- App-store purchases and refunds are governed by the Apple and Google Play policies: Apple refunds info here, Google Play refunds info here.
There is no public Wodify policy stating a statutory 14-day cooling-off right; refund eligibility is handled case-by-case.
Wodify plans and pricing
Plan listing
| Plan | Price (AED) |
|---|---|
| Essentials | Contact for pricing |
| Accelerate | Contact for pricing |
| Enterprise / Custom | Contact for pricing |
How to obtain exact pricing
Wodify does not list exact AED plan pricing publicly for the United Arab Emirates; contact Wodify sales for a tailored quote.
Visit the official site to request pricing or a demo: wodify.com.
Your consumer rights in United Arab Emirates
General guidance for UAE consumers
Wodify’s help center does not state a UAE-specific statutory 14-day cooling-off period for memberships or subscriptions.
Consumer refund rights for gym memberships depend primarily on the individual gym’s contract terms and applicable UAE consumer protection laws.
App-store purchases and local law
Purchases via the Apple App Store or Google Play must follow each platform’s refund and dispute process, which operates independently of Wodify.
If in doubt, review your gym membership agreement and seek local consumer protection advice in the UAE when needed.
Customer experiences
Positive feedback
Users commonly praise Wodify for its user-friendly billing, scheduling features and responsive customer support for businesses.
Reviewers note the value of tiered plans that scale with growing fitness businesses.
Negative feedback
Some customers report occasional app lag or slow performance, particularly after updates or for new users.
Other criticisms include intermittent communication issues or lack of clarity in support interactions for some users.
Documentation checklist
For business (owner) cancellation
- Account-owner email address (must send cancellation from this email).
- Business name and exact subscription tier to cancel.
- Requested cancellation/end date and reason for cancellation.
- Any supporting documents proving account ownership, if requested by support.
For individual members cancelling with a gym
- Membership agreement or contract copy showing terms and notice requirements.
- Membership ID, full name and contact details on file with the gym.
- Requested end date or hold period and any supporting medical documentation if applicable.
Common mistakes
Business-owner mistakes
Sending the cancellation request from an email that is not the registered account-owner address can delay or invalidate the request.
Failing to provide at least 30 days’ notice (or the requested end date) may result in an additional billing cycle.
Member mistakes
Individual members often contact Wodify directly to cancel; Wodify software is provided to gyms, so members must contact their gym.
Assuming app-store purchases are refunded by Wodify rather than by Apple or Google can cause confusion; follow the appropriate store process.
Comparative recap
Quick comparison
| Aspect | Business (gym owner) | Individual member | App Store purchases |
|---|---|---|---|
| Who cancels | Account owner emails support@wodify.com | Member contacts their gym directly | Customer must use Apple or Google refund process |
| Refunds | Handled by Wodify via "Refund an Invoice" feature (business level) | Depends on gym contract; Wodify does not guarantee member refunds | Governed by Apple/Google policies |
| Notice required | At least 30 days’ notice recommended for business subscriptions | Per gym contract (varies) | Per store policy |
| Proration | Refunds/proration handled case-by-case by invoice adjustments | Depends on gym policy | Not controlled by Wodify |
Takeaway
Business cancellations are handled directly with Wodify support; member cancellations are handled with the gym; app-store refunds follow the store policies.
After cancelling
Next steps for businesses
- Confirm cancellation receipt from Wodify support and note the effective end date.
- Review outstanding invoices and request any required refunds via the "Refund an Invoice" feature: Refund an Invoice.
Next steps for members
- Contact your gym to confirm membership cancellation, holds and any refund eligibility.
- If the charge was through an app store, follow Apple’s refund instructions: Apple refunds, or Google Play: Google Play refunds.
Address
Corporate address
Wodify Technologies Ltd
1100 Ludlow St, Philadelphia, PA 19107, United States
Support contact
Primary support email: support@wodify.com
Official website: https://www.wodify.com/