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I hereby notify you of my decision to terminate the contract relating to the Bodyfast service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
cancellation Bodyfast: Easy Method
What is BodyFast
Overview
BodyFast is a subscription-based health and wellness app that guides users through intermittent fasting with personalized plans, coaching prompts, recipes and challenges.
The service is available via the BodyFast website and through mobile app stores for Android and iOS.
How the subscription works
Access to Coach features requires an active paid subscription. Subscriptions auto-renew unless cancelled through the payment provider or app store.
BodyFast accounts and app access are separate from the payment/subscription record with the payment provider.
How to cancel BodyFast
If you subscribed on the BodyFast website or in-app via the website flow
- Open the BodyFast app and go to the Me tab.
- Tap the gear icon (settings) → Manage subscription.
- You will be redirected to your payment provider (for example PayPal or other). Cancel there to stop renewals.
- Keep access until the end of the current paid term; deleting your BodyFast account does not cancel the payment subscription.
If you subscribed through Google Play or Apple App Store
- Google Play (Android): Cancel only via Google Play subscriptions at play.google.com/store/account/subscriptions. BodyFast cannot cancel Google Play subscriptions for you.
- Apple App Store (iOS): Cancel only via Apple’s subscription interface or Apple Support. BodyFast cannot cancel App Store subscriptions for you.
- If you have trouble cancelling through the store, contact the store support first and then email BodyFast if you need help.
What happens when you cancel
Access after cancellation
When you cancel, you retain full access to Coach features until the current paid period expires.
No immediate loss of service occurs mid-term after a valid cancellation.
Account and data
Deleting your BodyFast account does not automatically cancel payment subscriptions; you must cancel with the payment provider.
BodyFast retains account data per its privacy policy; cancelling a subscription does not necessarily delete your user data.
Will I get a refund?
Refunds for website subscriptions
If you purchased via the BodyFast website, email info@bodyfast.app with the email used for payment, the email registered in the app and your app user ID.
The BodyFast team will assess refund requests and process them according to their internal policy.
Refunds for app-store purchases
- Google Play purchases: Request a refund through Google's process or support; if unsuccessful you may contact info@bodyfast.app for assistance.
- Apple App Store purchases: Request refunds via Apple’s problem reports at reportaproblem.apple.com or contact Apple Support - Apple manages App Store refunds.
- No explicit BodyFast policy guarantees a statutory cooling-off refund for UAE consumers is published in their help pages.
BodyFast plans and pricing
Price overview
Below are the in-app purchase price listings shown for the UAE App Store. Multiple entries may reflect promotions or tiered offers.
Features listed are consistent across Coach subscription options.
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| Coach subscription - 1 month | AED 59.99 | Monthly | Full Coach access (personalized fasting plans, daily coaching, recipes, challenges) |
| Coach subscription - 3 months (option 1) | AED 127.99 | 3 Months | Full Coach access |
| Coach subscription - 3 months (option 2) | AED 64.99 | 3 Months | Full Coach access |
| Coach subscription - 3 months (option 3) | AED 102.99 | 3 Months | Full Coach access |
| Coach subscription - 6 months | AED 219.99 | 6 Months | Full Coach access |
| Coach subscription - 12 months (option 1) | AED 249.99 | 12 Months | Full Coach access |
| Coach subscription - 12 months (option 2) | AED 124.99 | 12 Months | Full Coach access |
Your consumer rights in United Arab Emirates
General rights summary
UAE consumers have protections against unfair commercial practices, including misleading terms and unclear automatic renewal disclosures.
These protections are enforced under UAE consumer protection regulations; remedies can include refunds or complaints to local authorities if terms are unfair.
Practical steps for UAE consumers
- Keep payment receipts, subscription confirmation emails and screenshots of cancellation attempts.
- If charged after cancellation, contact the payment provider (PayPal, bank, Google, Apple) first to request a refund and dispute the charge.
- If unresolved, consider filing a complaint with UAE consumer protection authorities with your documentation.
Customer experiences
Reported positive points
BodyFast provides structured fasting programs and helpful in-app coaching for many users who complete plans and follow guidance.
Some users value the simplicity and guidance for intermittent fasting.
Reported issues and complaints
- Many users have reported unexpected or repeated charges and difficulty cancelling subscriptions via the app or web flow.
- Other complaints include delayed or missing support responses, login problems, and confusion over who must cancel (store vs BodyFast).
Documentation checklist
What to collect before contacting support
- Payment receipt or bank statement showing the charge.
- Email used for payment and the email registered in your BodyFast app.
- Your BodyFast app user ID (found in account settings).
- Screenshots showing subscription status, cancellation attempts, and dates.
What to include in a refund or complaint email
- Clear subject line (e.g. “Refund request - subscription charged on [date]”).
- All identifying details (payment email, app email, user ID) and a short timeline of events.
- Attach supporting screenshots and state the desired outcome (refund, cancellation confirmation).
Common mistakes
Deleting the app or account instead of cancelling
Some users delete their BodyFast account or app believing this cancels the paid subscription.
Deleting an account does not cancel the payment subscription; you must cancel with the payment provider or app store.
Canceling in the wrong place
Users often try to cancel via BodyFast support when the purchase was processed by Google Play or Apple; app stores require cancellation through their own interfaces.
Always check which payment provider charged you before attempting cancellation.
Comparative recap
Quick comparison of cancellation routes
| Where you purchased | How to cancel | Who processes refunds |
|---|---|---|
| BodyFast website / website in-app flow | Manage subscription in the app → redirected to payment provider; cancel there | BodyFast can assess refunds if you contact info@bodyfast.app |
| Google Play (Android) | Cancel via Google Play subscriptions: play.google.com/store/account/subscriptions | Google processes refunds; BodyFast can assist if Google support fails |
| Apple App Store (iOS) | Cancel via Apple’s subscription interface or Apple Support | Apple processes refunds via reportaproblem.apple.com |
After cancelling
What to check immediately after cancelling
- Confirm cancellation email or a cancellation confirmation page from your payment provider or app store.
- Keep a screenshot or email as proof in case of future unexpected charges.
Helpful links and contacts
- BodyFast Help Center: help.bodyfast.app
- Contact BodyFast support: info@bodyfast.app
- Google Play subscriptions: play.google.com/store/account/subscriptions
- Apple refunds and problem reports: reportaproblem.apple.com
Address
Company address
BodyFast GmbH
Planegger Straße 23b, 82166 Gräfelfing, Germany
Notes
Keep copies of all communications and follow the payment provider’s instructions first when disputing charges.
This guide summarizes BodyFast’s publicly stated procedures and common user-reported issues for UAE consumers; always check official help pages for updates.