Cancel COLONBROOM online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Colonbroom service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Colonbroom: Simple Process
What is ColonBroom
Product description
ColonBroom is a dietary supplement designed to support digestive health and regular bowel movements. It contains psyllium husk and natural ingredients and is sold as a powdered product for mixing.
How it is sold
ColonBroom is offered on the official website and via third-party marketplaces and retailers. Subscriptions and one-time purchases are available depending on the channel used.
How to cancel ColonBroom
Cancel via ColonBroom website (preferred)
- Log in to your ColonBroom account on the official site and cancel at least 48 hours before the end of the current subscription period.
- If you cannot access the account, email hello@colonbroom.com and request cancellation with your order details.
- Note: Deleting the ColonBroom app or removing the product does not stop a subscription.
Cancel via app stores and older web method
- If you purchased through the Apple App Store or Google Play, cancel directly in your Apple or Google account; ColonBroom cannot cancel these on your behalf.
- Older web FAQ method: you can visit colonbroom.com/subscription-cancellation, enter your purchase email, use the emailed link and submit the cancel request. That page notes a 72-hour minimum notice for that method.
What happens when you cancel
Billing and access
Cancellation stops future automatic renewals; you will not be charged after the cancellation takes effect. Existing paid period access typically continues until the end of the current billing cycle.
Account and data
Your ColonBroom account information and order history are retained according to the company’s terms. Contact support at hello@colonbroom.com for data or account-deletion requests.
Will I get a refund?
Refund window and conditions
ColonBroom’s policies provide a 14-day money-back or return window for goods that are faulty or not as described, and for unopened, unused products purchased via the official website.
How refunds are handled
- Request refunds by emailing hello@colonbroom.com within 14 days of delivery with visual proof if the product is faulty.
- Returned goods must be unopened and in original packaging; return shipping is the customer’s responsibility.
- Refunds are processed to the original payment method within about 5 - 10 business days after ColonBroom receives the return.
- For subscriptions, refunds generally apply only to the initial purchase and only if the return conditions are met.
See ColonBroom’s official refund pages for details: Help Center Refund Policy and ColonBroom Refund Policy.
ColonBroom plans and pricing
Reported UAE pricing
| Plan / Source | Price (AED) | Period | Features |
|---|---|---|---|
| Whizz.ae one-bottle (reported) | AED 655.00 | One-time / per bottle | Strawberry flavor, 60 servings; price reported to include import/shipping/fees |
| Pharmacy retail (reported) | AED 76 - 136 | One-time / per bottle | Reported price tags observed in a Dubai pharmacy (anecdotal) |
| Amazon UAE listing (reported) | AED 86 | One-time / per bottle | Reported via third-party listing / anecdotal user comment |
Important pricing notes
Official ColonBroom pricing is set in USD on the company website and app; AED amounts above are third-party or anecdotal reports and may vary.
For the most accurate pricing and subscription details, check the ColonBroom website or your chosen retailer before purchase.
Your consumer rights in United Arab Emirates
Relevant law and cooling-off
UAE Federal Law No. 24 of 2006 governs consumer protection and typically provides a cooling-off period for online purchases, commonly seven days depending on the case and seller policy.
How this applies to ColonBroom
- ColonBroom’s policy offers a 14-day return for faulty or not-as-described products, which exceeds the common UAE minimum for returns in many cases.
- Subscription refunds are limited by ColonBroom’s terms (usually initial purchase only and subject to unopened condition), so consumer rights can be constrained by the seller’s declared policy.
- If you believe policy terms are misleading or a dispute remains unresolved, you may contact the UAE Consumer Protection Department via the Ministry of Economy: economy.gov.ae.
Customer experiences
Positive feedback
Some customers report good results (for example appetite control and weight changes) and praise for responsive, professional customer service in several reviews.
Negative feedback
- Common complaints include aggressive upselling during checkout and a confusing order process with multiple add-ons.
- Many customers report unexpected recurring subscriptions, difficulties cancelling, or feeling they had to pay to exit subscription plans.
- There are also reports of limited or no product effect, bloating, or dissatisfaction with value for money.
Documentation checklist
What to have when you cancel
- Order number or subscription ID (from confirmation email or account).
- Purchase email address used for the order.
- Date of purchase and delivery.
- Payment method used (last four digits may help).
What to include for refunds or faults
- Clear photos showing the product condition and packaging.
- Short description of the issue and the expected resolution (refund or replacement).
- Any correspondence with ColonBroom support to date.
Common mistakes
Deleting the app
Removing the ColonBroom app from your device does not cancel a subscription. Cancel via your ColonBroom account or the original app store.
Missing the cancellation window
Waiting until the last minute can cause an automatic renewal. For web subscriptions use the 48-hour guideline; older FAQ methods mention 72 hours, so cancel early to be safe.
Contacting the wrong channel
Purchases made through Apple or Google must be cancelled through those providers. Contacting ColonBroom support will not stop App Store/Play Store billing.
Insufficient proof for refunds
For faulty-product refunds, failing to provide photos, order info, or returning items unopened can lead to denial of the refund request.
Comparative recap
Quick comparison
| Item | Web (ColonBroom account / site) | Apple App Store / Google Play |
|---|---|---|
| How to cancel | Via account on site or email hello@colonbroom.com | Cancel within your Apple or Google account settings (provider-managed) |
| Cancel notice | At least 48 hours before period end (site/account); older FAQ mentions 72 hours for a particular web flow | Follow Apple/Google support timelines; cancel before renewal date |
| Refunds | 14-day refund/return for unopened or faulty items; subscriptions: refunds limited to initial purchase and conditions apply | Refunds and policies handled by Apple/Google for purchases through their stores; contact provider support |
After cancelling
What to expect next
After cancellation you should receive a confirmation by email or see the updated status in your ColonBroom account. Keep that confirmation for your records.
Helpful links and next steps
- ColonBroom Terms of Service: Terms of Service
- Cancellation FAQ page: How can I cancel the subscription?
- Refund policy and returns: Help Center Refund Policy
- Apple subscriptions help: Manage subscriptions on Apple
- Google Play subscriptions help: Manage subscriptions on Google Play
Address
Company support address
ColonBroom Customer Support, Aludarių g. 3, LT-01113 Vilnius, Lithuania
Customer support email
For cancellations, refunds and support contact: hello@colonbroom.com
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.