cancellation Dofasting: Easy Method

What is Dofasting

Service overview

Dofasting is a subscription-based health and wellness service that offers personalized intermittent fasting plans, tracking tools, meal suggestions and companion products (such as supplements and a smart scale).

Who it's for

The service is aimed at users seeking guided intermittent fasting and weight-management tools with app-based tracking and optional physical supplements or devices.

How to cancel Dofasting

Cancel if you bought on the DoFasting website

• Log into your account at the DoFasting client area and go to the subscription section.
• Cancel your subscription there. Deleting the app or removing it from your device does not cancel the subscription.
• Official guide: Cancel the app subscription.

Cancel if you subscribed via an app store

• App Store (Apple): Open your Apple subscription settings and cancel through Apple's platform; DoFasting cannot directly cancel App Store subscriptions for you.
• Google Play: Use Google Play subscription settings to cancel; Google manages billing and refunds for in-app purchases.
• See the DoFasting help note: App Store and Google Play cancellations.

What happens when you cancel

Access and service period

After cancellation you typically retain access to the paid features until the current billing period ends.

Auto-renewal stops for future periods but does not usually prorate or extend access beyond the paid term.

Data and account

Your account and app data may remain available after cancellation unless you delete your account separately.

If you want data removed, contact support and request account deletion through official channels.

Will I get a refund?

General refund policy

DoFasting follows a no-refund policy for digital products unless the product or goods are proven faulty within 14 days of delivery, supported by visual evidence.

Official terms: General conditions.

Platform-specific and physical product exceptions

• Website/app purchases: Contact DoFasting support within 14 days of purchase and include visual proof and your payment receipt to request a refund. See: Refund policy for the app.
• App Store / Google Play in-app purchases: Refunds are handled by Apple or Google; DoFasting does not process these refunds.
• Supplements: Returns accepted only if unopened and in original packaging, initiated within 14 days of receipt using an RMA form; return address is in the USA and refunds are processed to the original payment method within up to 14 working days after receipt. See: How to return supplements.

Dofasting plans and pricing

Pricing overview

No verified public pricing details were available from the provided sources at the time of this guide.

For the latest offers and trial options, check the official trial page.

How to get exact pricing

Visit the official site or your account area for plan-specific costs and local promotions.

Official trial link: DoFasting trial.

Your consumer rights in United Arab Emirates

Cooling-off and returns

Under UAE consumer protection principles, many purchases (including some digital sales) carry a minimum cooling-off period, commonly 14 days, during which you can request cancellation or return.

Check the UAE government guidance for consumer protection for exact statutory rights and timeframes.

Faulty goods and continued billing

• You are protected against defective goods and services and can request remedies when faults are proven.
• Be aware that platform-purchased in-app items (Apple/Google) follow the platform’s terms and dispute resolution procedures.

Official UAE consumer information: UAE Government - Consumer Protection.

Customer experiences

Positive feedback

• Users report the app’s fasting tracker, motivation tools and progress monitoring as helpful.
• Some customers praise responsive support and satisfaction with supplements like glucomannan.

Common complaints

• Reports of billing issues such as perceived auto-renewal after cancellation and difficulty obtaining refunds beyond the 14-day window.
• Some users describe ongoing billing after cancellation and limited recourse unless the purchase was made through the website with documented faults.

Documentation checklist

Before you contact support

• Account email and username used for the subscription.
• Order number or receipt (payment confirmation).
• Date of purchase and last billing date.

If you seek a refund or return

• Clear visual proof of faults (photos or video) for digital or physical product claims within 14 days.
• Keep original packaging and ensure supplements are unopened when requesting a return.
• Use the RMA form for supplement returns if required.

Common mistakes

Assuming uninstalling cancels the subscription

Deleting the app from your device does not stop billing. You must cancel via your DoFasting account or the app store subscription settings.

Always confirm cancellation by checking your subscription status in the account or in the platform billing settings.

Missing the 14-day window or not keeping proof

Many refund requests fail because they miss the 14-day deadline or lack visual evidence of a fault.

Keep receipts and clear photos/videos and submit refund requests promptly to meet the policy requirements.

Comparative recap

How cancellations differ

After cancelling

Next steps to confirm cancellation

• Check your DoFasting account subscription page for confirmation of cancellation.
• Verify your bank or card statement to confirm no future charges after the current period ends.

Helpful links and support

• Cancel subscription guide: DoFasting help - cancel the app subscription.
• Refund policy (app purchases): Refund policy for the app.
• Supplements cancellation and returns: Cancel supplement subscription and How to return supplements.
• Support email for shop and supplement queries: shop@dofasting.com

Address

Company address

DoFasting (official correspondence): 315 Montgomery Street, San Francisco, California 94104, USA.

Support contact

For customer support and returns start with the online help center: DoFasting Help Center.

For supplement email contact: shop@dofasting.com.