Cancellation service #1 in United Arab Emirates
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Eight Sleep service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Eight Sleep: Easy Method
What is Eight Sleep
Overview
Eight Sleep is a company that makes smart sleep products combining temperature regulation, sleep tracking and connected features to improve rest. Its product range includes Pod mattress systems, covers, and a subscription service called Autopilot for automated sleep coaching.
Key components
The system typically pairs a physical product (cover, hub, base) with cloud services and a mobile app to control temperature, track sleep metrics and receive alarms. Subscriptions add automated temperature and coaching features.
How to cancel Eight Sleep
Accepted cancellation methods
Cancellation can be done by e‑mail, phone or via the in‑app chat / account support. E‑mail is recommended because it creates a written record.
Step-by-step cancellation (recommended)
- Prepare your account details: full name, order number, email used for account, plan name (e.g., Standard Autopilot, Pod 5 Core).
- Write a cancellation e‑mail to Eight Sleep support (use the support contact listed on your regional site or https://www.eightsleep.com/eu/). Include request to cancel, effective date, and ask for confirmation.
- If you prefer phone, call the support number on the official site and request confirmation by e‑mail.
- If using the app, start an in‑app chat and request cancellation; follow up by asking for written confirmation to your e‑mail.
- Save all confirmations, dates and any ticket numbers. Monitor your bank/card for final charges or refunds.
What happens when you cancel
Access and features
Subscription features (Autopilot temperature control, sleep coaching, live reports) will stop at the end of the billing period or immediately depending on the company policy and timing of the request.
Account data and renewals
Your account and historical sleep data are typically retained by Eight Sleep unless you request deletion. Cancellations prevent future automatic renewals; verify the cancellation confirmation to avoid unintended charges.
Will I get a refund?
Standard refund policy
Refunds depend on your plan, how you purchased the product or subscription, and local terms. Monthly subscriptions are generally billed month‑to‑month; annual subscriptions may have pro‑rata or no refunds depending on Eight Sleep terms.
Exceptions and how to request
- If you believe you qualify for a refund (billing error, duplicate charge, or defective product), contact support with order details and request a refund.
- Product returns or warranty claims follow separate return/warranty policies; keep receipts and serial numbers when requesting a refund related to hardware.
Eight Sleep plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Standard Autopilot | AED 67/mo | Monthly | Automatic temperature adjustments; Sleep & health reports; Vibration & thermal alarms; Snoring detection & mitigation; 2‑year warranty |
| Standard Autopilot | AED 799 | Annual (billed annually) | Same as monthly Standard Autopilot |
| Enhanced Autopilot | AED 100/mo | Monthly | Everything in Standard, plus unspecified enhancements |
| Enhanced Autopilot | AED 1,199 | Annual (billed annually) | Everything in Enhanced |
| Elite Autopilot | AED 125/mo | Monthly | Everything in Enhanced, plus additional features |
| Elite Autopilot | AED 1,499 | Annual (billed annually) | Everything in Elite |
| Pod 4 | AED 10,499 | One‑time | Cover + Hub (previous generation technology) |
| Pod 5 Core | AED 10,599 | One‑time | Cover + Hub; cooling/heating each side; sleep & health tracking; vibration & thermal alarm |
| Pod 5 Core (discounted) | AED 10,999 (AED 400 off) | One‑time | Same as Pod 5 Core |
| Pod 5 Ultra (Cover + Base) | AED 21,699 | One‑time | Cover + Hub + Base; cooling/heating each side; sleep & health tracking; vibration, thermal & sound alarm; back pressure relief; snoring mitigation; surround‑sound |
| Pod 5 Ultra (cover + base, discounted) | AED 22,499 (AED 800 off) | One‑time | Same as Pod 5 Ultra |
| Pod 4 Ultra | AED 18,999 | One‑time | Full system; includes Autopilot feature (as indicated in media announcement) |
Notes on pricing
Prices are exact AED values sourced from the Eight Sleep UAE pricing pages and recent UAE media coverage. Promotions or discounts shown are as listed on the official site.
Your consumer rights in United Arab Emirates
Right to clear information
Under UAE consumer protection principles, you have the right to clear, transparent pricing, contract terms and refund/return policies before purchase. Keep copies of all terms and confirmations.
Right to make a complaint
If you cannot resolve a dispute with the seller, you may escalate to UAE consumer authorities using the official government portal. For general government information see https://u.ae/en.
Customer experiences
Positive reports
Many users praise Eight Sleep for effective temperature control, insightful sleep metrics and helpful coaching from Autopilot features. Hardware like Pod systems is often highlighted for comfort and cooling.
Common complaints
Some customers report issues with billing, difficulty cancelling, delayed refunds or support response times. Hardware setup and compatibility with existing beds can also cause friction.
Documentation checklist
What to prepare before cancelling
- Order number and purchase date
- Email address tied to the account
- Subscription name (e.g., Standard, Enhanced, Elite)
- Any ticket numbers from previous support contact
Proofs to keep
- Confirmation e‑mail of cancellation
- Receipts or bank statements showing charges
- Warranty or serial numbers for hardware returns
Common mistakes
Not getting written confirmation
A frequent mistake is cancelling by phone without requesting or saving written confirmation. Always ask for an e‑mail or ticket number to avoid disputes over renewal charges.
Cancel timing and partial refunds
Assuming you will receive a pro‑rata refund without checking terms can lead to surprises. Check if annual plans are refundable and confirm effective cancellation date to know whether a charge will post.
Comparative recap
Subscription vs one‑time purchase
| Item | Best for | Example price (AED) | Key benefit |
|---|---|---|---|
| Standard Autopilot (monthly) | Budget monthly upgrades | AED 67/mo | Core temperature automation and reports |
| Enhanced / Elite Autopilot | Users wanting advanced features | From AED 100/mo to AED 125/mo | Additional coaching and enhanced features |
| Pod 5 Core (one‑time) | Buyers of full hardware (cover + hub) | AED 10,599 | Per‑side temperature control and tracking |
| Pod 5 Ultra (one‑time) | Premium full system | AED 21,699 | Cover + base features: alarms, sound, pressure relief |
Takeaway
Choose a subscription if you want continuous software features and coaching. Choose a one‑time Pod purchase if you prioritize hardware features and standalone capabilities.
After cancelling
Monitor and follow up
After you cancel, watch your bank statements for any unexpected charges and follow up with support if you see a billed renewal. Keep cancellation confirmation handy for disputes.
Helpful official links
- Eight Sleep official site (EU region)
- Eight Sleep support center
- UAE Government official portal (consumer information)
Address
Corporate address
Eight Sleep (corporate contact): 915 Broadway, New York, NY 10010.
Support contacts
For region‑specific support use the contact options on the official site: https://www.eightsleep.com/eu/.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.