Postclic unlimited subscription: promo at AED 3.83 for 48h with a mandatory first month at AED 208.25, then AED 208.25 per month without commitment
Cancel MONAT
in 30 seconds only!
Cancellation service #1 in UAE
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Monat service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
cancellation Monat: Step-by-Step Guide
What is Monat
Overview
Monat is a health and wellness company that sells premium haircare and skincare products, often through recurring subscriptions and a direct seller (market partner) model.
Products are offered as one‑time purchases, FlexShip autoship subscriptions, and optional VIP or market partner programmes that may include enrolment fees and recurring charges.
Products and services
Offerings include shampoos, conditioners, treatments, and skincare formulations marketed as naturally‑based and premium products.
Subscriptions (FlexShip autoship) deliver repeat orders automatically; VIP and market partner enrolment add membership or business-related features.
How to cancel Monat
Accepted cancellation methods
Monat does not currently offer in‑app cancellation through the App Store or Google Play for its own subscriptions.
Accepted methods to cancel are phone, e‑mail, or postal mail to Monat Customer Service or the local office; phone or e‑mail is the fastest method.
Step‑by‑step cancellation
- Gather your order number, account email, and payment details (last 4 digits) before contacting support.
- Call Monat Customer Service and explicitly request cancellation of your FlexShip autoshipments and any VIP membership. Example phone (US): (888) 867 9987.
- Email support with the cancellation request, include order info, and state: “Please cancel my FlexShip autoship and stop recurring charges.” Save the email and any reply.
- If you prefer postal mail, send a signed request to Monat’s UAE office address and keep proof of posting.
- Do not rely on cancelling via Apple or Google subscriptions alone - explicitly tell Monat to stop autoshipments and recurring billing.
What happens when you cancel
Billing and renewal
After you cancel, future auto‑shipments and recurring charges should stop; however, you must explicitly request that autoshipments be stopped to avoid continued charges.
Charges already processed before the cancellation date are generally not automatically refunded unless you follow the refund policy rules.
Account access and data
Cancelling a subscription does not necessarily delete your account. Your account may remain for order history and support purposes.
You can request account changes or data deletion under Monat’s privacy policy by contacting support; responses follow company procedures and timelines.
Will I get a refund?
Standard refund policy
Monat offers a 30‑day money‑back satisfaction guarantee: return unused product within 30 days for a full refund of the purchase price (shipping and handling excluded).
Between days 31 and 90 after receipt, Monat provides a 90% refund of the purchase price (shipping and handling excluded). No refunds are accepted after 90 days.
Exceptions and fees
- VIP enrolment often involves a one‑time enrolment fee (reported ≈ $19.99) that is not refundable.
- Cancellation of VIP membership may involve a non‑refundable fee (reported around $25) in some cases.
- Customer cooling‑off rights (e.g., a 3 business‑day rescission for purchases over $25) are part of Monat’s policies in some jurisdictions but may not apply in the UAE; check with local authorities if unsure.
Monat plans and pricing
Plan overview
Official, up‑to‑date pricing is not publicly standardised across regions on Monat’s site; contact Monat for exact costs in the UAE.
Below is a basic table showing common plan types with a contact prompt for pricing.
| Plan | Typical pricing | Notes |
|---|---|---|
| FlexShip (autoship) | Contact for pricing | Recurring shipments; cancel explicitly to stop billing. |
| VIP Membership | Contact for pricing | Reported one‑time enrolment fee ≈ $19.99 (non‑refundable); cancellation may incur fees. |
| One‑time purchases | Contact for pricing | Standard retail purchases without autoship. |
| Market Partner enrolment | Contact for pricing | Business enrolment pricing varies by region and programme options. |
Your consumer rights in United Arab Emirates
Local protections
There is no clear evidence that a UAE‑specific 14‑day cooling‑off period automatically applies to Monat purchases; Monat’s published global policies generally govern refunds and cancellations.
If you believe local consumer law applies, you may need to raise the matter with UAE consumer protection authorities for a case‑by‑case assessment.
Platform purchases and app stores
Subscriptions sold through Apple or Google platforms are subject to Apple/Google refund and cancellation policies for those platforms; those policies and windows are independent of Monat’s product refund rules.
If a charge originated via the App Store or Google Play, contact the respective platform in addition to Monat to check platform‑level refund options.
Customer experiences
Positive feedback
Many customers praise Monat products for improving hair health and report effective results with shampoos and conditioners.
Some customers also report responsive customer service and timely deliveries when returns are straightforward.
Negative feedback
Reported negatives include adverse skin or scalp reactions, difficulties with website ordering on some devices, and challenges cancelling recurring shipments.
Multiple users describe persistence required to stop autoshipments and occasional billing disputes; keep records and confirmations to reduce risk.
Documentation checklist
Required documents
- Order number(s) and purchase date(s).
- Account email and full name used for the order.
- Payment method and last 4 digits of the card used.
Helpful supporting items
- Photos of unopened/unused product or damaged product if claiming defect or adverse reaction.
- Copies of emails, chat transcripts, or cancellation confirmations from Monat.
- Proof of posting if a postal cancellation or return was used.
Common mistakes
Assuming app‑store cancellation is enough
Many customers mistakenly cancel via Apple or Google and assume Monat will stop autoships; you must contact Monat directly and explicitly request cancellation of FlexShip autoshipments.
Delaying action or missing return windows
Waiting beyond 30 days for a full refund or beyond 90 days for any refund may forfeit refund rights under Monat’s policy, so act promptly and keep evidence of shipment and return date.
Comparative recap
At‑a‑glance comparison
| Topic | Monat - direct subscriptions | App Store / Google Play subscriptions |
|---|---|---|
| How to cancel | Phone, e‑mail, or postal mail to Monat; must request autoship stop explicitly. | Cancel via Apple/Google account for platform billing; may not stop Monat autoship unless Monat is also notified. |
| Refund window | 30 days for full refund; 31 - 90 days for 90% refund; none after 90 days. | Subject to Apple/Google refund rules and discretion; platform refunds are separate from product returns. |
| Who to contact | Monat Customer Service (phone/e‑mail/postal). | Apple/Google support for platform charges, and Monat for product returns. |
| Risk of continued charges | High if you do not explicitly stop FlexShip; documented confirmations recommended. | Platform cancellation stops platform billing but may not notify Monat to cancel product autoship. |
After cancelling
Confirm and monitor
Ask for written confirmation (e‑mail or reference number) when your cancellation is processed and keep it for your records.
Monitor bank and card statements for at least two billing cycles to ensure recurring charges have ceased; contact your bank if unauthorised charges persist.
Next steps and links
- Review Monat’s refund and returns policy: Monat refunds & returns.
- Contact Monat offices and find local contact details: Monat contacts & offices.
- Refer to Monat’s privacy and customer service info: Monat privacy & policies.
Address
Local office
Office 603, Level 6, Gate District 5, Dubai International Financial Centre, Dubai, PO Box 507269, United Arab Emirates.
Contact details
Phone (US example): (888) 867 9987. For local phone or e‑mail addresses and office hours, see Monat’s contacts page above.