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cancellation Your Keto Diet: Easy Method
What is Your Keto Diet
Overview
Your Keto Diet is a subscription service that provides personalized ketogenic meal plans, recipes, and lifestyle guidance designed to support weight loss and metabolic goals.
The service delivers tailored plans through its app and website, combining meal suggestions, shopping lists and tracking tools for users following a keto diet.
Services included
Typical features include daily or weekly meal plans, recipe libraries, and in-app guidance from the platform.
Subscriptions may be managed inside the app or via the platform account dashboard depending on how you subscribed.
How to cancel Your Keto Diet
Accepted cancellation methods
- Email: Send your cancellation request to [email protected] - this is the most direct and fastest method.
- In-app support/chat: Use the “Support Chat” or help center inside the app to submit your cancellation request.
- App store purchases: If you subscribed through Apple App Store or Google Play, cancel via your Apple ID or Google Play subscriptions page.
Step-by-step cancellation (recommended)
- 1) Prepare your account details: registered email, subscription ID or order number, and billing method.
- 2) Email [email protected] with a clear subject like “Cancel subscription” and include your account email and subscription details.
- 3) Or open the app, go to Help or Support Chat, and request cancellation; save the chat transcript or confirmation.
- 4) If billed via Apple or Google, open the respective store app, find Subscriptions, and cancel there as well.
- 5) Wait for confirmation from the support team; if you do not receive confirmation within 5 business days, follow up.
What happens when you cancel
Access after cancellation
When you cancel, access typically continues until the end of the current paid billing period unless the platform states otherwise.
If your subscription was purchased through Apple or Google, their store policies may control access and renewal behavior.
Account and data
Canceling the subscription does not always delete your account or personal data. You should request data deletion separately if required.
Contact [email protected] to ask about account closure and data retention policies and request export or deletion as needed.
Will I get a refund?
General refund guidance
Refunds for subscription services vary by seller and payment method. Many digital-subscription providers do not issue prorated refunds for time already used.
Your Keto Diet’s specific refund policy is not publicly listed here; contact [email protected] for case-by-case assistance and confirmation.
Exceptions and escalation
- Trial periods: If you cancel within a free trial window, you may avoid charges - confirm with support.
- Billing errors: If you were charged in error, provide receipts and bank statements to support for investigation.
- App store purchases: Refund requests for Apple or Google purchases often must go through Apple Support or Google Play Help.
Your Keto Diet plans and pricing
Pricing summary
Public pricing details for Your Keto Diet are not provided here. To get accurate, up-to-date prices please contact the provider or check your account page.
Below is a simple contact-for-pricing table to guide next steps.
| Plan | Price | Billing cycle | Notes |
|---|---|---|---|
| Monthly | Contact for pricing | Monthly | Contact [email protected] or check your account page |
| Quarterly | Contact for pricing | 3 months | May include a discounted rate for multi-month plans |
| Annual | Contact for pricing | 12 months | Often billed as a single annual payment |
| Free trial | Contact for pricing | Trial period (if offered) | Confirm trial length and conversion rules with support |
How to confirm pricing
Visit the official site or your account billing page for the most accurate pricing details.
Official site: https://fr.yourketo.diet/
Your consumer rights in United Arab Emirates
Overview of UAE consumer protections
Consumers in the UAE are protected by federal and local consumer protection regulations covering unfair practices, misrepresentation, and defective services.
If you believe a digital service misled you or refused a legitimate refund, UAE authorities provide channels to file complaints and seek redress.
How to file a complaint in the UAE
- Gather purchase evidence, communications, and receipts before filing a complaint.
- Use UAE government resources for guidance: UAE Consumer Protection.
- Local emirates (e.g., Dubai Department of Economy and Tourism) also accept consumer complaints through their official portals.
Customer experiences
Positive feedback
Many users praise personalized meal planning, the variety of recipes, and convenience of in-app guidance for staying on a ketogenic diet.
Users who actively follow the plans often report improved dietary adherence and helpful shopping lists.
Common complaints
Complaints often focus on billing issues, unclear cancellation flows, or expectations about refunds for unused time.
Some users request clearer information about how subscriptions are billed and how to remove payment methods.
Documentation checklist
Documents to prepare
- Account email and username used with Your Keto Diet.
- Subscription ID, order number or receipt (from email or billing statement).
- Payment proof such as bank statement showing the charge.
- Copy of any chat or email correspondence with support.
How to present documentation
- Attach screenshots or PDF receipts in your cancellation email to [email protected].
- If filing a complaint with UAE authorities, provide a concise timeline and copies of all communications.
Common mistakes
Mistakes when cancelling
One frequent mistake is cancelling the app but not cancelling the subscription through the billing provider (Apple/Google), which can leave recurring charges active.
Another is failing to save cancellation confirmation, making it harder to prove the request if charges continue.
How to avoid them
Always cancel both within the app and via your app store subscription manager if applicable.
Save confirmation emails or chat transcripts and check your bank or card statement to ensure charges stop after the billing period ends.
Comparative recap
Quick comparison overview
The table below compares key aspects of Your Keto Diet with typical digital subscription services to help you understand likely outcomes when cancelling.
| Aspect | Your Keto Diet | Typical subscription service |
|---|---|---|
| Cancellation methods | Email ([email protected]) and in-app support/chat | Email, in-app, or app store subscription manager |
| Refunds | Case-by-case; contact support to request a refund | Often no prorated refunds; store-managed refunds for app store purchases |
| Access after cancel | Typically until end of paid period | Varies; often until end of billing period |
| Pricing transparency | Check account or contact support for current rates | Pricing usually shown on website or app store listing |
After cancelling
Next steps
Confirm receipt of cancellation and keep the confirmation message for your records.
Monitor your bank statements during the next billing cycle to ensure no further charges occur.
Helpful links and contacts
- Your Keto Diet official site: https://fr.yourketo.diet/
- Support email: [email protected]
- UAE consumer protection info: UAE Consumer Protection
Address
Registered address
Fit LTD, Lyulin dstr., bl.615, Sofia, 1336, Bulgaria.
Contact details
Support email: [email protected].
For billing or legal queries, include your account details and a clear subject line when contacting support.
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Written by Ahmed Al Qassimi
Postclic editor · 3 years experience
Editor at Postclic for 3 years, I turn complex registered electronic mail procedures into clear, actionable English.