Cancellation service #1 in United Arab Emirates
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Bmc service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Bmc: Easy Method
What is BMC
Overview
BMC is a provider of IT management software and training services, operating globally and with a regional presence in the United Arab Emirates. The organisation runs training and development courses as well as subscription-based software products.
Services relevant to this guide
This guide focuses on cancellation and refund rules that apply to BMC training and course bookings in Dubai, UAE, and also covers common scenarios for subscription cancellations where relevant.
How to cancel BMC
Required method
All course cancellations must be advised in writing by the participant. Written notice is the formal requirement in BMC’s training Terms and Conditions.
Step-by-step cancellation steps
- Prepare a written cancellation notice including: your name, booking reference or invoice number, course name and dates, and preferred contact details.
- Send the notice by e‑mail to BMC’s official training or account contact, or by post if required. E‑mail is the preferred and fastest method.
- Keep a copy of your sent e‑mail or postal receipt as proof of cancellation and note the date you sent it.
- Wait for written confirmation from BMC acknowledging the cancellation and any refund or fee position.
- If you have an account manager, also notify them directly to ensure internal handling and faster confirmation.
Official reference
For the definitive cancellation process and contact details, see BMC’s Terms and Conditions: BMC Terms and Conditions.
What happens when you cancel
Access and course attendance
If your cancellation is accepted before the course start, you will not be permitted to attend the course after the effective cancellation date unless rebooked. Access to online course materials will be stopped in line with the cancellation effective date.
Renewals and subscriptions
For subscription services, cancellation may stop future renewals but your current paid period may remain active until its expiry unless a refund is issued under the refund rules.
Data and records
BMC will retain booking, payment and communication records for administrative and audit purposes. Request clarification from BMC if you require deletion or export of your personal data.
Will I get a refund?
BMC training refund policy
BMC’s stated policy for training in Dubai: a full refund is available if you cancel at least 14 calendar days before the course start. Cancellations made within 13 days of the course (including no‑shows) are non‑refundable.
Exceptions and special cases
- Late cancellations (within 13 days) are generally subject to full fee payable - no refund.
- No‑shows are treated as late cancellations and are non‑refundable.
- Any exceptional refunds for extenuating circumstances are at BMC’s discretion; request escalation in writing if needed.
Official reference and verification
The refund and cancellation rules are set out in BMC’s Terms and Conditions. See: BMC Terms and Conditions (cancellations & refunds).
BMC plans and pricing
Pricing availability
No publicly available, up-to-date AED pricing for BMC training or subscription plans in UAE (2024/2025) could be verified from public sources.
How to get pricing
Contact BMC sales or local account management for an accurate, itemised quote tailored to your organisation or course needs.
| Plan / Offering | Price (AED) | Notes |
|---|---|---|
| Training courses (public / in‑house) | Contact for pricing | Pricing depends on course, location, and group size. Request a quote from BMC UAE. |
| Subscription products (perpetual / SaaS) | Contact for pricing | Licensing and support tiers vary; obtain an official quote from BMC. |
| Custom or enterprise packages | Contact for pricing | Enterprise pricing by negotiation; contact local sales or account manager. |
Your consumer rights in United Arab Emirates
Cooling-off and consumer law basics
Under UAE consumer protection frameworks there can be a cooling‑off period for certain online purchases, but applicability varies by service type.
Training courses and bespoke services are commonly treated differently from off‑the‑shelf digital goods and may be exempt from a statutory 14‑day refund right.
What this means for BMC bookings
- BMC’s own policy mirrors a 14‑day advance cancellation window for full refunds for training bookings in Dubai.
- If you believe your statutory rights apply differently, contact the UAE Ministry of Economy’s consumer protection authority for case‑specific guidance.
Where to get official help
For official guidance on consumer rights in the UAE, consult the Ministry of Economy or other authorised government consumer protection resources: UAE Ministry of Economy.
Customer experiences
Positive feedback summary
Publicly available reviews for BMC (Al Buhaira / regional operations) are largely positive where present, with high ratings on some regional review listings. Customers highlight supportive and energetic staff in relocation and immigration consulting contexts.
Negative feedback and gaps
There are few widely reported negative reviews specific to BMC’s Dubai training business in the sources reviewed. Absence of negative reviews does not guarantee a flawless experience - read recent, local feedback before booking.
How to use reviews
- Look for recent and relevant reviews about the exact course or service you plan to purchase.
- Ask BMC for references or case studies from UAE clients when evaluating service quality.
Documentation checklist
Documents to prepare before cancelling
- Booking confirmation or invoice (booking reference and dates)
- Proof of payment (receipt or bank/credit card statement)
- Original terms and conditions excerpt used at booking
- Personal identification (passport or UAE ID) if required
Documents to keep after cancellation
- Confirmation of cancellation from BMC (e‑mail or letter)
- Refund transaction proof, if issued
- All correspondence regarding the cancellation and any agreed exceptions
Common mistakes
Failing to cancel in writing
Many clients assume a phone call is sufficient. BMC requires written cancellation; phone calls without follow-up written confirmation can lead to disputes over timing.
Missing the deadline
Confusion over “14 days” vs “13 days” can be costly. To be clear: cancel at least 14 calendar days before the start date to qualify for a full refund under BMC’s stated terms.
Not saving evidence
Failing to keep sent e‑mail copies, delivery receipts, or BMC’s acknowledgment can make refunds or disputes harder to resolve. Always retain proof.
Comparative recap
Quick comparison of key points
| Topic | BMC (Training & Courses, Dubai) | Common UAE expectation |
|---|---|---|
| Cancellation notice | Must be in writing (e‑mail/post) | Written proof recommended; consumer authorities accept written notices |
| Refund window | Full refund if cancelled ≥14 calendar days before start; otherwise non‑refundable | Some digital purchases have 14‑day cooling off, but services and training often excluded |
| No‑show | Non‑refundable | Generally treated as late cancellation unless special arrangements exist |
| Pricing | Contact for pricing (no public AED prices found) | Obtain written quote from supplier for clarity |
After cancelling
Next steps you should take
Retain BMC’s written cancellation confirmation and any refund evidence. Monitor your bank or card statement for the refund if one is due.
Who to contact if there’s a problem
- Contact your BMC account manager or the training contact you used to book.
- If you cannot resolve the issue directly, consider formal complaint routes with BMC and, if required, seek guidance from UAE consumer protection authorities.
Helpful links
BMC Terms and Conditions (cancellations & refunds): https://www.bmc.net/terms
UAE Ministry of Economy (consumer protection): https://www.economy.gov.ae
Address
Regional office location
BMC Regional Office - Dubai: U‑Bora Commercial Tower Building No.2, Business Bay, 40th Floor, Unit 4003, Dubai, UAE, 123148.
Contacting BMC
Use your booking paperwork or BMC’s official contact page for the correct support e‑mail and phone numbers. Official contact options are listed at: https://www.bmc.com/contact.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.