Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Clickasnap service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Clickasnap: Easy Method
What is ClickASnap
Overview
ClickASnap is a photo-sharing platform that lets photographers upload images, share them with a community and earn revenue when images are viewed or sold. It offers both free and paid membership tiers with additional features for paid subscribers.
Core features
Paid plans add benefits such as unlimited uploads, ad removal, enhanced exposure, full-resolution backup and the ability to sell or license images. The service also supports print-on-demand and downloadable licensed content.
How to cancel ClickASnap
Cancel via Web (recommended)
- Log into your ClickASnap account on the website: clickasnap.com.
- Go to Account settings → Membership → Manage Plan.
- Click “Cancel plan and continue as free”. Your subscription remains active until the end of the paid period.
Cancel by Email or App Stores
- Email: send a cancellation request to ClickASnap support (use the contact option on their site). Cancellation is effective on receipt; you remain liable for any portion of the subscription period already started.
- App Store / Google Play: manage and cancel subscriptions via Apple or Google subscription settings. ClickASnap does not document in-app cancellation; follow Apple/Google policies for those purchases.
What happens when you cancel
Access and service period
Once you cancel via the website, your paid subscription remains active until the end of the current billing period. There are no prorated refunds for unused time.
Account data and earnings
Your account, uploaded images and comments remain intact after downgrade to the free plan. Any earnings or balances subject to ClickASnap payout thresholds remain governed by the platform’s payout rules.
Will I get a refund?
General refund policy
All sales are final for services and memberships. Refunds are not provided for monthly or annual plans after purchase, and there is no general cooling-off period for active subscriptions.
Exceptions and specific cases
- Free trial (Pro): a 30-day trial may convert to an annual paid plan if not cancelled; refunds after the annual charge are not normally granted.
- Prints (physical products): print-on-demand orders can sometimes be cancelled and refunded before production starts; once production begins refunds are not guaranteed.
- Licensed downloads: refunds for downloads are only considered if there is a demonstrable defect or the file does not match the description.
- Consumer protection: if goods or services are defective or misdescribed, local consumer protection channels may provide remedies (see UAE rights below).
ClickASnap plans and pricing
Available plans (UAE App Store amounts)
| Plan | Price (AED) | Period | Key features |
|---|---|---|---|
| Upload + | AED 14.99 | Monthly | Unlimited uploads, create albums, follow photographers, interact, Paid Per View benefit |
| Focused | AED 22.99 | Monthly | Upload+ features + No ads |
| Pro | AED 34.99 | Monthly | Upload+ & Focused features + Enhanced exposure, boost photos, full-res backup, sell photos, best PPV rate |
| Upload + | AED 99.99 | Annual | Same as Upload+ monthly, billed yearly |
| Focused | AED 199.99 | Annual | Same as Focused monthly, billed yearly |
| Pro | AED 249.99 | Annual | Same as Pro monthly, billed yearly |
Your consumer rights in United Arab Emirates
Relevant UAE protections
UAE consumers are protected by national consumer protection frameworks including information and complaint channels available through the UAE government portals.
Where goods or services are defective, misdescribed or not fit for purpose, you may have grounds to seek remedies under UAE consumer protection rules.
Practical steps and limitations
- If you believe ClickASnap sold defective goods (e.g., print that is faulty) or misrepresented a service, keep receipts and evidence and contact the vendor first.
- If direct resolution fails, file a complaint with the UAE consumer authorities via the official government portal: UAE consumer rights.
- Digital services and memberships are commonly non-refundable, but consumer authorities can advise on exceptions and enforcement for misleading or unfair commercial practices.
Customer experiences
Positive feedback
Some users report a positive community experience, easy-to-use features and early satisfaction with the platform’s visibility tools.
Paid features such as enhanced exposure and backup are cited as useful by photographers who rely on those services.
Negative feedback
Recurring complaints include unexpected subscription renewals after users believed they had cancelled, difficulty contacting support, and refusals of refund requests.
Other issues reported are unclear monetization, low earnings for views, payout thresholds and occasional confusion over cancellation via app stores versus the website.
Documentation checklist
What to prepare before requesting cancellation or refund
- Account email and username used on ClickASnap.
- Order or transaction ID from the payment receipt (App Store/Google Play receipt if applicable).
- Screenshots of your Membership or Manage Plan page showing status and cancellation actions.
- Dates and times of any email correspondence or support tickets.
- Proof of defect or misdescription for physical prints or downloads (photos, file samples, delivery notes).
How to present your case
- Be concise and factual in emails to support, attach evidence and state the remedy you seek (cancellation confirmation, refund, replacement).
- If purchased via Apple or Google, include the relevant App Store or Google Play receipt and reference their transaction ID.
Common mistakes
Assuming cancellation via one channel cancels all charges
Many users mistakenly cancel in the app but do not cancel the subscription in Apple or Google settings. That can leave auto-renew enabled and cause unexpected charges.
Always check the platform used for the original purchase and cancel on that platform if needed.
Expecting prorated refunds or immediate refunds
ClickASnap’s policy is that subscriptions continue through the paid period with no prorated refunds. Expecting a midterm refund is a common source of dispute.
Requesting cancellation without saving confirmation or receipt also causes confusion; keep confirmation emails/screenshots for proof.
Comparative recap
Cancellation methods compared
| Method | How to cancel | Effective when | Refund likelihood |
|---|---|---|---|
| Web (ClickASnap account) | Account settings → Membership → Manage Plan → “Cancel plan and continue as free” | Immediate for future billing; access until period end | Low (no prorated refunds) |
| Email (support) | Send cancellation request to ClickASnap support via contact form or support email | Effective on receipt; you are liable for started period | Low (case-by-case exceptions) |
| Apple App Store / Google Play | Cancel via Apple or Google subscription management (not via ClickASnap app) | Per Apple/Google rules; may be immediate for next billing | Low (refunds handled by Apple/Google per their policies) |
After cancelling
What to check immediately after cancellation
- Save the cancellation confirmation screen or email from ClickASnap.
- Verify your subscription status in your account settings and on your bank/App Store/Google Play receipts.
- If you paid through Apple or Google, confirm the subscription is cancelled in their subscription settings to prevent future renewals.
Helpful official links
- ClickASnap official site: https://www.clickasnap.com/
- Apple subscriptions help: Manage subscriptions on iPhone or iPad
- Google Play subscriptions help: Cancel a subscription on Google Play
- UAE consumer rights and complaints: UAE consumer rights
Address
Company address
Videscape Limited, Shelton Street, 71-75, London, England WC2H 9JQ, United Kingdom.
Contact note
For official support and contact forms, use ClickASnap’s website contact options. Keep receipts and correspondence when contacting support or UAE consumer authorities.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.