Cancel CROWNBILL online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Crownbill service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Crownbill: Easy Method
What is Crownbill
Overview
Crownbill is an online subscription‑management service that helps users track, optimise and cancel recurring subscriptions. It centralises billing information so customers can see and act on active subscriptions.
Core purpose
The service is aimed at both individuals and businesses who want to reduce unwanted recurring charges and gain visibility into subscription spending. It connects to billing sources and provides cancellation workflows when available.
How to cancel Crownbill
Cancel via App Store (Apple ID)
- Open your iPhone or iPad and go to Apple ID > Subscriptions, or open iTunes on a computer and view Subscriptions.
- Locate the Crownbill subscription and select Cancel Subscription to stop future renewals.
- Keep the cancellation confirmation or take a screenshot for your records.
Cancel via Google Play
- Open the Google Play Store app and select Payments & subscriptions > Subscriptions.
- Find Crownbill, tap Cancel subscription and follow on‑screen steps.
- Save any confirmation email or screenshot showing the cancellation.
Cancel via Crownbill website or support
- Log in at crownbill.com and check Billing or Subscription settings for a self‑serve cancel option.
- If no self‑serve option appears, contact Crownbill support by live chat, email (support@crownbill.com) or phone (+1 855 614 0095) and request cancellation.
- If online methods fail, send a written cancellation request by registered mail to the vendor's PO Box and retain proof of delivery.
What happens when you cancel
Access after cancellation
When you cancel, most subscriptions remain active until the end of the current paid period unless the provider states otherwise.
You will usually retain access through that billing cycle but automatic renewals should stop after cancellation.
Renewals and billing
Cancelling stops future automatic charges; past charges are not automatically refunded unless the provider agrees.
Verify the effective cancellation date and watch your payment method for any unexpected charges after cancellation.
Data and account retention
Account data retention policies vary; check Crownbill account settings or contact support to request data deletion if needed.
Keep copies of any confirmations and correspondence in case you need to prove cancellation later.
Will I get a refund?
Official refund stance
Crownbill does not publish a clear, formal public refund policy; refunds are handled on a case‑by‑case basis and are discretionary.
There is no publicly stated statutory cooling‑off period from Crownbill itself for subscriptions.
How to request a refund
- Contact Crownbill billing support (live chat, support@crownbill.com, phone +1 855 614 0095) and supply transaction details (date/time, amount, product).
- Include screenshots, receipts and a clear explanation of why you are requesting a refund.
- If Crownbill refuses or is unresponsive, consider disputing the charge with your bank or card issuer (chargeback), ideally within ~60 days of the charge.
Crownbill plans and pricing
Public pricing availability
No public pricing in AED for Crownbill in the UAE (2024/2025) was found in available sources.
For exact plan costs and local currency pricing, contact Crownbill directly through their website or support channels.
How to obtain pricing
Request pricing from Crownbill via the account dashboard, email support@crownbill.com or by phone to get current offers and any business pricing.
| Plan | Price (AED) | Notes |
|---|---|---|
| Available plans | Contact for pricing | No public AED pricing found; contact vendor |
Your consumer rights in United Arab Emirates
General consumer protections
In the UAE, consumers have the right to clear information about products and services, and protection against unfair commercial practices.
Digital subscriptions should include transparent terms and contact details; lack of clarity can be raised with authorities.
How to escalate a complaint
- First contact the merchant (Crownbill) with documented evidence and ask for a resolution.
- If unresolved, submit a complaint to the UAE Ministry of Economy's Consumer Protection Department for advice and possible enforcement.
- You may also contact your bank or card issuer to dispute unauthorised charges (chargeback) if appropriate.
Customer experiences
Summary of feedback
Public reviews found include multiple negative complaints claiming difficulty cancelling and request denials for refunds.
There are reports describing unauthorised charges and poor resolution from support, while positive public reviews were not present in the reviewed dataset.
What reviewers commonly report
- Difficulty cancelling via the website or unclear cancellation flow.
- Requests for refunds being declined or taking a long time to resolve.
- Recommendations to check bank statements and consider contacting the bank if charges continue.
Documentation checklist
Must-have documents
- Subscription confirmation or receipt showing the product and charge amount.
- Screenshot(s) of subscription status in Apple ID, Google Play, or Crownbill account.
- Copies of all communication with Crownbill support (emails, chat transcripts, phone call logs).
Additional proof to keep
- Bank or card statements showing the charge (date, amount, merchant name).
- Registered mail proof of delivery if you send a written cancellation request.
- Any cancellation confirmation emails or screenshots from app stores.
Common mistakes
Mistakes when cancelling
One common mistake is assuming cancelling within a provider account is not needed if you removed payment details; some subscriptions still renew through app stores.
Another error is not saving confirmation evidence - screenshots and emails are important if disputes arise.
Mistakes when requesting refunds
Users sometimes contact the wrong party; refunds for app‑store purchases often must be handled through Apple or Google, not the merchant directly.
Delaying a dispute with your bank can reduce the chances of a successful chargeback; act promptly and keep documentation ready.
Comparative recap
Quick method comparison
The table below summarises cancellation routes, relative ease and recommended next steps for each method.
| Method | Ease | Refund route | Recommended action |
|---|---|---|---|
| App Store (Apple ID) | Easy if you manage subscriptions via Apple | Request refund through Apple support if applicable | Cancel in Apple ID, keep confirmation |
| Google Play | Easy in Google Play app | Request refund through Google Play help | Cancel in Google Play, save confirmation email |
| Web (crownbill.com / support) | Variable - depends on self‑service availability | Contact Crownbill billing support; escalate to bank if needed | Try account cancel first, then email or phone support |
After cancelling
Confirm cancellation and monitor
After cancelling, verify you received confirmation and monitor your payment method for any further charges for at least one billing cycle.
If you see unexpected charges, contact Crownbill support and your bank immediately.
Helpful official links
- Crownbill official site - account and support portal.
- Apple: Manage subscriptions - official Apple guide to cancel and request refunds.
- Google Play: Cancel subscriptions - official Google guide to cancel and request refunds.
- UAE Ministry of Economy - consumer protection information and complaint filing.
Address
Mailing address
Crownbill (for written cancellation requests): PO Box 5114, Fredericksburg, VA 22403‑5514, USA.
Support contacts
- Email: support@crownbill.com
- Phone: +1 855 614 0095
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.