Cancel DOMESTIC & GENERAL online
Cancellation service #1 in Australia
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Domestic & General service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Domestic & General: Step-by-Step
What is Domestic & General
Overview
Domestic & General is a provider of appliance and home electronics insurance and repair services. They offer subscription-based plans to cover breakdowns and repairs for household items.
Services in the UAE
In the United Arab Emirates, Domestic & General provides policy administration and customer support for covered items, including repairs carried out by approved engineers. Contract terms, cancellations and refunds follow the provider's policy conditions and local consumer regulations.
How to cancel Domestic & General
Primary cancellation methods
- Online: Log in to your Domestic & General account on the official site and use the account or policy management area to request cancellation.
- Phone: Call Domestic & General customer service using the number shown on your policy documents or the Contact Us page.
- Email or web form: Submit a cancellation request via the official Contact Us form or the customer service email address listed on the website.
- Post: Send a signed cancellation letter to the provider address shown in your policy documents or the company’s official address.
Step-by-step cancellation guide
- Step 1: Find your policy number and account details from your policy documents or online account.
- Step 2: Choose a cancellation method (online, phone, email, post) and state your request clearly with policy number and reason.
- Step 3: Ask for written confirmation of cancellation and the effective date, and keep a copy of all correspondence.
- Step 4: Follow up if you do not receive confirmation within a reasonable time (7 - 14 days).
What happens when you cancel
Access and cover
Once cancellation is processed, cover for insured items will end on the effective cancellation date provided by the company. Ongoing repairs or claims in progress may be handled according to the policy terms.
Renewals and data
Cancellation stops automatic renewal of the plan. The provider may retain certain account and claims data for regulatory and administrative purposes as described in its privacy policy.
Will I get a refund?
Cooling-off (14-day) period
Domestic & General typically offers a 14-day cooling-off period from receipt of policy documents or the plan start date. If you cancel within this period you are usually eligible for a full refund, subject to any service charges or costs of claims.
After the cooling-off period
- Monthly plans: Refunds are generally not provided after cooling-off for monthly payments, although terms can vary by product.
- Annual plans: A pro-rata refund for unused cover may be available after cooling-off, often less any administrative fees and costs of claims.
- Provider-initiated cancellations: If the provider cancels the plan, a pro-rata refund for unused periods may apply as set out in policy terms.
Domestic & General plans and pricing
Overview of pricing availability
Public, itemised pricing specific to the UAE was not located on verified official sources at the time of writing.
How to get current prices
Contact Domestic & General directly via the official website or your policy documents to obtain up-to-date pricing and plan details for the UAE.
| Plan | Price (UAE) | Notes |
|---|---|---|
| Home appliance plans | Contact for pricing | Prices vary by item, level of cover and region; request a quote |
| Electronics and gadget cover | Contact for pricing | Available as item-specific or bundled cover |
| Annual and monthly payment options | Contact for pricing | Payment frequency affects refund/cancellation treatment |
Your consumer rights in United Arab Emirates
Key legal protections
Consumers in the UAE are protected by federal consumer protection regulations that require clear terms, fair treatment and access to complaints mechanisms. Complaints can be lodged with official authorities if issues are not resolved.
How to escalate a dispute
- First, use Domestic & General’s internal complaints procedure and keep records of all contact.
- If unresolved, file a complaint with the UAE Government consumer protection service via the official portal: u.ae - Consumer Protection.
Customer experiences
Positive feedback
Many customers report helpful and knowledgeable engineers, with effective repairs and clear explanations of faults and prevention tips. Where service runs smoothly, turnaround and repair quality receive praise.
Negative feedback
Some customers report difficulties with customer service responsiveness, issues with unwanted communications after cancellation, and complications when cancelling auto-renewals close to expiry. Resolution times for complaints can be lengthy in some cases.
Documentation checklist
Essential documents to prepare
- Policy number and copy of the policy schedule or certificate.
- Proof of identity (as required), such as passport or Emirates ID.
- Proof of payment (receipts, bank statements) showing premiums paid.
- Correspondence history (emails, call reference numbers) with the provider.
Optional supporting documents
- Photographs of the item or damage, if relevant to a claim or cancellation reason.
- Any written offer or renewal notices showing dates and terms for reference.
Common mistakes
Not getting written confirmation
Failing to obtain written confirmation of cancellation is a frequent issue. Verbal confirmations may be difficult to verify later, so always ask for an email or letter stating the cancellation date.
Missing deadlines and terms
Customers sometimes assume refunds apply outside the cooling-off window or miss notice periods for cancellation. Check your policy for cooling-off durations, notice requirements and refund rules to avoid surprises.
Comparative recap
At-a-glance comparison
| Aspect | Domestic & General (typical) | What to check |
|---|---|---|
| Cancellation methods | Online, phone, email, post | Confirm accepted methods in your policy documents |
| Cooling-off period | Usually 14 days | Start date may be policy issue date or receipt of documents |
| Refunds after cooling-off | Often full refund within 14 days, subject to charges | Ask about administrative fees and claim costs |
| Refunds after cooling-off | Pro-rata for annual plans; unlikely for monthly | Confirm calculation method and fees |
After cancelling
Follow-up actions
- Keep the cancellation confirmation and check bank statements to ensure payments stop.
- Remove or update any automatic payment mandates or linked cards to prevent further charges.
Helpful official links
- Domestic & General - Contact Us
- Domestic & General - Official site
- UAE Government - Consumer Protection
Address
Corporate address
Domestic & General Services Limited, Leicester House, 17 Leicester Street, Bedworth, Warwickshire CV12 8JP.
Contact note
If you are contacting the company from the UAE, use the phone number or local contact details shown on your policy documents or the official Domestic & General Contact Us page for the most accurate regional guidance.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.