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Cancellation service #1 in United Arab Emirates
Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Nebula service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Nebula: Easy Method
What is Nebula
Overview
Nebula is an astrology service that provides personalized insights and reports based on individual birth charts.
Users can access compatibility readings, astrological journeys, and other horoscope-based content through the Nebula app and website.
Main offerings
Nebula offers tiered subscriptions that unlock different levels of content and features within the app.
Subscriptions are sold as in-app purchases on mobile platforms and as account plans via the Nebula website.
How to cancel Nebula
Cancel via Nebula account (recommended)
- Log in to your Nebula account at nebula.tv.
- Go to Settings or Edit Profile, then Membership or Plans.
- Select "Cancel Subscription" or "Cancel Membership" and follow the confirmation steps.
Cancel via app stores and support
- iOS (App Store): Open Settings > tap your name > Subscriptions > find Nebula > Cancel.
- Android (Google Play): Open Google Play > Payments & subscriptions > Subscriptions > find Nebula > Cancel.
- If you cannot cancel, contact Nebula support via the official site for assistance.
What happens when you cancel
Access after cancellation
After cancelling, you typically retain access to paid features until the end of your current billing period.
The subscription will not renew at the next billing date once cancellation is confirmed.
Account and data
Cancelling a subscription usually does not delete your Nebula account or personal data automatically.
To remove data entirely, request account deletion via Nebula support or follow the account settings process on the website.
Will I get a refund?
General refund policy
Refund eligibility depends on how you purchased the subscription (directly via Nebula or through an app store).
Many providers do not offer pro-rata refunds for unused time, but exceptions may apply.
Exceptions and how to request
- Unauthorized charges, duplicate payments, or billing errors may qualify for refunds.
- If purchased through Apple or Google, request a refund through their official support channels.
- If purchased directly, contact Nebula support via the official site and provide transaction details and dates.
Nebula plans and pricing
Pricing table
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| Monthly (various tiers) | AED 12.99 / AED 18.99 / AED 19.99 / AED 24.99 | Monthly | Subscription tiers within Nebula app (unspecified tiers) |
| Yearly (various tiers) | AED 119.99 / AED 129.99 / AED 192.99 / AED 229.99 | Yearly | Subscription tiers within Nebula app (unspecified tiers) |
Notes on pricing
Exact tier names and feature sets are not publicly specified; multiple price points are visible via App Store in-app purchases for UAE.
Prices shown are the verified AED amounts for available tiers and may vary by platform or promotional offers.
Your consumer rights in United Arab Emirates
Key consumer protections
UAE consumers have rights to clear terms, accurate billing, and remedies for faulty or misrepresented services.
Service providers must display terms and provide means to submit complaints under UAE consumer protection frameworks.
How to escalate complaints
- Contact Nebula support first and request resolution or refund if applicable.
- If unresolved, file a complaint with the UAE Ministry of Economy or your local Department of Economic Development (DED).
- Use official government portals for consumer disputes and evidence submission.
Customer experiences
Positive feedback
Many users appreciate Nebula for personalized insights and detailed birth-chart interpretations.
Subscribers often cite the variety of reports and ease of reading as benefits.
Common issues reported
Some customers report confusion over tier differences and occasional difficulty cancelling via app store flows.
Billing and refund inquiries are the most frequent reasons for contacting support.
Documentation checklist
Before contacting support
- Account email or username used with Nebula.
- Date of purchase and last billing date.
- Receipt or transaction ID from App Store, Google Play, or payment provider.
When filing an official complaint
- Copy of all communication with Nebula support.
- Screenshots of subscription status and billing entries.
- Proof of attempted cancellation if relevant (timestamps, confirmation screens).
Common mistakes
Assuming cancellation is instantaneous
Users sometimes think cancelling immediately removes access; in most cases access continues until the end of the paid period.
Always check your subscription end date after cancelling to avoid surprises.
Not checking purchase source
People often contact the app developer when the subscription was purchased via Apple or Google; refunds and cancellations may need to go through the store.
Verify whether the charge came from Apple, Google, or directly from Nebula before requesting a refund.
Comparative recap
Quick comparison
| Method | Where | Typical time to cancel | Refund handling |
|---|---|---|---|
| Nebula account | nebula.tv account settings | Immediate confirmation; access until period end | Direct refunds handled by Nebula if applicable |
| Apple App Store | iPhone Settings / App Store | Immediate stop to auto-renew for next period | Refunds via Apple support |
| Google Play | Google Play Store | Immediate stop to auto-renew for next period | Refunds via Google Play support |
| Contact support | Nebula official support on website | Depends on response time (usually 1 - 7 business days) | Case-by-case; provide documentation |
After cancelling
What to check next
Confirm the cancellation receipt or on-screen confirmation and note the subscription end date.
Monitor your bank or card statement to ensure no further charges occur after the billing period ends.
Helpful links
- Nebula official site: https://nebula.tv/
- Apple subscriptions support: Cancel subscriptions on iPhone
- Google Play subscriptions support: Manage & cancel subscriptions
- UAE Ministry of Economy: https://www.economy.gov.ae
Address
Company mailing address
P.O. Box 5426, Denver, CO 80217, United States.
For official support or legal correspondence, use the contact channels listed on the Nebula website before sending physical mail.
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