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Nebula

Cancel NEBULA online

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United Arab Emirates

Cancellation service #1 in United Arab Emirates

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Termination letter drafted by a specialized lawyer
Sender
Nebula
P.O. Box 5426
80217 Denver United States
help@nebula.tv
Subject: Cancellation of Nebula contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Nebula service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Nebula
P.O. Box 5426
80217 Denver , United States
help@nebula.tv
REF/2025GRHS4

Cancellation Nebula: Easy Method

What is Nebula

Overview

Nebula is an astrology service that provides personalized insights and reports based on individual birth charts.

Users can access compatibility readings, astrological journeys, and other horoscope-based content through the Nebula app and website.

Main offerings

Nebula offers tiered subscriptions that unlock different levels of content and features within the app.

Subscriptions are sold as in-app purchases on mobile platforms and as account plans via the Nebula website.

How to cancel Nebula

Cancel via Nebula account (recommended)

  • Log in to your Nebula account at nebula.tv.
  • Go to Settings or Edit Profile, then Membership or Plans.
  • Select "Cancel Subscription" or "Cancel Membership" and follow the confirmation steps.

Cancel via app stores and support

  • iOS (App Store): Open Settings > tap your name > Subscriptions > find Nebula > Cancel.
  • Android (Google Play): Open Google Play > Payments & subscriptions > Subscriptions > find Nebula > Cancel.
  • If you cannot cancel, contact Nebula support via the official site for assistance.

What happens when you cancel

Access after cancellation

After cancelling, you typically retain access to paid features until the end of your current billing period.

The subscription will not renew at the next billing date once cancellation is confirmed.

Account and data

Cancelling a subscription usually does not delete your Nebula account or personal data automatically.

To remove data entirely, request account deletion via Nebula support or follow the account settings process on the website.

Will I get a refund?

General refund policy

Refund eligibility depends on how you purchased the subscription (directly via Nebula or through an app store).

Many providers do not offer pro-rata refunds for unused time, but exceptions may apply.

Exceptions and how to request

  • Unauthorized charges, duplicate payments, or billing errors may qualify for refunds.
  • If purchased through Apple or Google, request a refund through their official support channels.
  • If purchased directly, contact Nebula support via the official site and provide transaction details and dates.

Nebula plans and pricing

Pricing table

Plan Price (AED) Period Features
Monthly (various tiers) AED 12.99 / AED 18.99 / AED 19.99 / AED 24.99 Monthly Subscription tiers within Nebula app (unspecified tiers)
Yearly (various tiers) AED 119.99 / AED 129.99 / AED 192.99 / AED 229.99 Yearly Subscription tiers within Nebula app (unspecified tiers)

Notes on pricing

Exact tier names and feature sets are not publicly specified; multiple price points are visible via App Store in-app purchases for UAE.

Prices shown are the verified AED amounts for available tiers and may vary by platform or promotional offers.

Your consumer rights in United Arab Emirates

Key consumer protections

UAE consumers have rights to clear terms, accurate billing, and remedies for faulty or misrepresented services.

Service providers must display terms and provide means to submit complaints under UAE consumer protection frameworks.

How to escalate complaints

  • Contact Nebula support first and request resolution or refund if applicable.
  • If unresolved, file a complaint with the UAE Ministry of Economy or your local Department of Economic Development (DED).
  • Use official government portals for consumer disputes and evidence submission.

Customer experiences

Positive feedback

Many users appreciate Nebula for personalized insights and detailed birth-chart interpretations.

Subscribers often cite the variety of reports and ease of reading as benefits.

Common issues reported

Some customers report confusion over tier differences and occasional difficulty cancelling via app store flows.

Billing and refund inquiries are the most frequent reasons for contacting support.

Documentation checklist

Before contacting support

  • Account email or username used with Nebula.
  • Date of purchase and last billing date.
  • Receipt or transaction ID from App Store, Google Play, or payment provider.

When filing an official complaint

  • Copy of all communication with Nebula support.
  • Screenshots of subscription status and billing entries.
  • Proof of attempted cancellation if relevant (timestamps, confirmation screens).

Common mistakes

Assuming cancellation is instantaneous

Users sometimes think cancelling immediately removes access; in most cases access continues until the end of the paid period.

Always check your subscription end date after cancelling to avoid surprises.

Not checking purchase source

People often contact the app developer when the subscription was purchased via Apple or Google; refunds and cancellations may need to go through the store.

Verify whether the charge came from Apple, Google, or directly from Nebula before requesting a refund.

Comparative recap

Quick comparison

Method Where Typical time to cancel Refund handling
Nebula account nebula.tv account settings Immediate confirmation; access until period end Direct refunds handled by Nebula if applicable
Apple App Store iPhone Settings / App Store Immediate stop to auto-renew for next period Refunds via Apple support
Google Play Google Play Store Immediate stop to auto-renew for next period Refunds via Google Play support
Contact support Nebula official support on website Depends on response time (usually 1 - 7 business days) Case-by-case; provide documentation

After cancelling

What to check next

Confirm the cancellation receipt or on-screen confirmation and note the subscription end date.

Monitor your bank or card statement to ensure no further charges occur after the billing period ends.

Helpful links

Address

Company mailing address

P.O. Box 5426, Denver, CO 80217, United States.

For official support or legal correspondence, use the contact channels listed on the Nebula website before sending physical mail.

FAQ

To cancel your Nebula subscription via the app, open your device's settings, find the subscriptions section, locate Nebula, and select cancel. Ensure to keep proof of cancellation.

After cancellation, you will retain access to your Nebula features until the end of your current billing period. Your account and data will remain intact unless you request deletion.

Refund eligibility depends on how you purchased your subscription. If purchased directly from Nebula, contact their support for potential refunds; otherwise, check with Apple or Google for app store purchases.

Nebula offers monthly plans ranging from AED 12.99 to AED 24.99 and yearly plans from AED 119.99 to AED 229.99. For specific features, check your account settings or the Nebula website.

Yes, you can cancel your Nebula subscription in writing through email or registered postal mail. Refer to your contract for the official cancellation channels and keep proof of your request.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.