Cancel NETBILLING online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Netbilling service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Netbilling: Easy Method
What is Netbilling
Overview
Netbilling is a U.S.-based payment processing company that provides online transaction and subscription billing services for merchants.
It offers tools for recurring payments, merchant onboarding, and transaction management used by businesses worldwide.
Role in payments
Netbilling acts as the payment processor or gateway that handles card authorizations and recurring rebill cycles on behalf of merchants.
Customers are typically billed by the merchant using Netbilling’s transaction platform rather than by Netbilling as a retail vendor.
How to cancel Netbilling
Cancel online via merchant’s site (Self-Cancellation Page)
- Visit the merchant’s NETbilling Self-Cancellation Page (usually linked from the merchant site or billing emails).
- Enter at least three of the following: username, password, email address, first name, last name, or credit card number.
- Click “FIND MEMBER,” then choose “CANCEL MEMBERSHIP” and confirm the cancellation to stop future rebillings.
Other cancellation channels and App stores
- NETbilling’s documentation does not show a dedicated cancellation path via the Apple App Store or Google Play for NETbilling-managed subscriptions.
- If you subscribed through Apple or Google, manage or cancel via your Apple ID subscriptions or Google Play subscriptions directly.
What happens when you cancel
Access and service changes
Cancellation via the Self-Cancellation Page stops future recurring charges but may not automatically restore or remove access to merchant content immediately.
Merchants control account access and may have separate policies for service termination or prorated access.
Data handling and records
Transaction records remain on the merchant and Netbilling systems for billing, refund, and compliance purposes.
Keep screenshots or confirmation messages as proof of cancellation in case of disputes.
Will I get a refund?
Netbilling refund policy
Netbilling’s Terms of Service state that once merchant setup is complete on Netbilling’s transaction server, no refunds shall be honored (Terms of Service, Section V.A).
This means Netbilling itself disclaims refunds after merchant setup; refunds are primarily a merchant responsibility.
Exceptions and merchant disclosures
- If a merchant offers refunds, that must appear prominently and legibly on the order form (e.g., “no refund” must be clearly stated if applicable).
- If you believe you have a valid refund claim, contact the merchant first; if unresolved, contact your card issuer for chargeback options.
Netbilling plans and pricing
Pricing availability
No publicly available AED-based pricing for Netbilling in the United Arab Emirates for 2024/2025 was found in Netbilling’s official documentation.
For UAE-specific pricing, you must contact Netbilling’s sales team for a custom quote.
Contact for pricing
Netbilling’s official site is the primary source for pricing and plan details; use it to request a tailored proposal.
| Plan | Price (AED) | Notes |
|---|---|---|
| Commercial plans | Contact for pricing | No public AED pricing available; request a quote from Netbilling |
Your consumer rights in United Arab Emirates
General UAE consumer protections
The UAE has consumer protection regulations administered by the Ministry of Economy and local authorities that cover unfair commercial practices and misleading information.
These protections differ from EU-style statutory 14-day withdrawal rights and vary by transaction type and payment method.
Practical steps to enforce rights
- Contact the merchant in writing and retain evidence of communications and cancellations.
- If unresolved, file a complaint with the UAE Ministry of Economy Consumer Protection Department or consult your bank about a chargeback.
- If subscription was purchased via Apple or Google, use their dispute and refund processes where applicable.
Official UAE consumer resources: UAE Ministry of Economy.
Customer experiences
Positive feedback
- Some customers praise competitive rates and responsive customer support, noting savings versus prior processors.
- Small businesses report smooth integrations (for example, with WooCommerce) and helpful onboarding support during transitions.
Negative feedback
- Recurring complaints include ignored or unsupported cancellation requests sent by email, causing continued billing.
- Some users reported they had to cancel their credit cards to stop charges when cancellations were not processed correctly.
Documentation checklist
Before you cancel
- Order number, merchant name, and merchant account ID (if available).
- Last 4 digits of the card used and transaction date(s).
After cancellation attempt
- Screenshot or copy of the Self-Cancellation confirmation or any “FIND MEMBER” results.
- Copies of email exchanges, dates/times of calls, and names of support agents.
Common mistakes
Relying only on email
Example: Customers emailing support without using the Self-Cancellation Page often report no action was taken and charges continued.
Always follow the merchant’s specified cancellation method and keep confirmation evidence.
Not providing required identifiers
Example: Attempting cancellation without supplying at least three required fields (username, email, name, card number) can fail to locate your membership.
Provide the minimum required identifiers and double-check entries for typos before submitting.
Comparative recap
At-a-glance comparison
| Provider | Cancellation ease | Refund policy | AED pricing availability |
|---|---|---|---|
| Netbilling | Self-Cancellation Page (merchant site); requires 3 identifiers | No refunds after merchant setup per Terms; merchant responsibility to disclose refund rules | No public AED pricing; contact sales |
| Apple App Store / Google Play | Manage via Apple ID / Google Play subscriptions | Apple/Google policies and refund channels apply | Pricing shown in local currency when purchased through the store |
| Typical UAE bank or payment processor | Cancel via merchant and request chargeback through bank if necessary | Bank chargeback rules and merchant refund policies apply | Often provides AED pricing and local support |
After cancelling
Follow-up actions
- Save cancellation confirmation and monitor your card statements for residual charges for at least two billing cycles.
- If charges continue, contact the merchant again and escalate to your card issuer for a chargeback if necessary.
Helpful links
- NETbilling official website
- Apple Support (subscriptions)
- Google Play Help (subscriptions)
- UAE Ministry of Economy (Consumer Protection)
Address
Corporate address
NETbilling
27451 Tourney Road, Suite #220, Valencia, California 91355, USA
Contact recommendation
For UAE-specific enquiries or pricing, contact NETbilling via their official site and ask for a regional sales or support contact.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.