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Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Scribd service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Scribd: Easy Method
What is Scribd
Overview
Scribd is a subscription-based digital library that provides access to eBooks, audiobooks, documents, and periodicals.
The service offers reading and listening across devices via the Scribd/Everand platform and third-party app-store subscriptions.
Services included
Scribd’s membership typically includes unlimited access to eligible titles, plus Everand content and SlideShare access where available.
Access methods include web, iOS, and Android apps, and purchases or subscriptions may be handled through Scribd or app stores.
How to cancel Scribd
Cancel via Scribd website (recommended)
- Sign in at scribd.com using your account credentials.
- Go to Account Settings > Membership or Subscriptions.
- Choose Cancel Membership and follow the on-screen prompts to confirm cancellation.
Cancel via Apple or Google Play
- If you subscribed through Apple, cancel in your Apple ID subscriptions on iPhone/iPad or Mac. See Apple support: Manage subscriptions with Apple.
- If you subscribed through Google Play, cancel in the Play Store under Subscriptions or at play.google.com. See Google support: Google Play subscriptions.
Other cancellation methods
- You may request cancellation by contacting Scribd support through the official help center: How to cancel your Premium membership.
- Postal or email cancellation requests can be sent to the address in the Address section below, but online cancellation is fastest.
What happens when you cancel
Access and billing
Cancellations stop future auto-renewal charges but take effect at the end of your current billing period.
You will retain access to Scribd content through the remaining paid period after cancellation.
Account data and content
- Your account and profile remain active; personal uploads and saved items remain unless you delete them.
- Any previously unlocked items remain available according to Scribd’s content rules and account status.
Will I get a refund?
Scribd refund policy (general)
- All fees are generally non-refundable except where required by law or at Scribd’s discretion.
- Scribd may issue goodwill refunds or replacements on a case-by-case basis.
Exceptions and platform refunds
- Refunds are typically available within 30 days for technical issues, payment errors, fraud, or defective content.
- Apple App Store purchases must be refunded through Apple; Scribd cannot issue refunds for App Store charges.
- Google Play refunds follow Google’s refund process and may require subscription cancellation first.
Official Scribd refund guidance: Scribd refunds.
Scribd plans and pricing
Official AED pricing
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| Scribd Membership (monthly) | AED 37.99 | Monthly | Full Scribd access (App Store subscription includes Everand and standard membership content) |
| Other in-app variants | AED 14.99 / 24.99 / 29.99 / 39.99 | Varies | Test or regional price points; availability and features may vary by device/store |
Notes about pricing
Prices shown are current as verified but may change or vary by app store, promotion, or test pricing.
If you purchased via the App Store or Google Play, the store’s price and billing rules apply.
Your consumer rights in United Arab Emirates
Local consumer protection overview
UAE consumer protection rules apply to purchases made in the UAE and vary by case and merchant terms.
Digital-subscription refunds are governed by the merchant’s terms unless UAE law provides otherwise.
How to escalate a dispute in the UAE
- Contact Scribd support first to request a refund or resolution using official help links.
- If unresolved, you can file a complaint with the UAE Ministry of Economy - Consumer Protection: UAE Ministry of Economy - Consumer Protection.
Customer experiences
Positive feedback
- Some users praise Scribd’s expanded catalog (Everand) and compare it favorably to other audiobook services.
- Users report continued access to previously unlocked items after subscription changes in certain cases.
Negative feedback
- Many reports describe unexpected charges continuing after cancellation, including during free trials.
- Complaints include confusing cancellation flows, slow or unresponsive customer support, and refund delays.
Documentation checklist
Proof to collect before contacting support
- Account email and username used for the Scribd subscription.
- Date of purchase or renewal and the payment method used (card, PayPal, App Store).
- Transaction IDs, receipts, or bank statements showing the charge.
Supporting items for refunds or disputes
- Screenshot of membership status in Account Settings showing renewal date.
- Correspondence with Scribd support and any ticket numbers.
Common mistakes
Common cancellation mistakes
Attempting to cancel in the app store but not in the account that actually billed you can leave the subscription active.
Example: You cancel via web but the Apple or Google Play subscription remains active and continues billing.
Refund and timing mistakes
Expecting an immediate refund after cancellation is a frequent error; refunds are discretionary and time-limited.
Example: Waiting beyond the 30-day window for technical refunds can reduce the chance of reversal.
Comparative recap
Quick comparison of cancellation methods
| Method | Ease | Refund Handling | Notes |
|---|---|---|---|
| Cancel on Scribd website | High - direct in account settings | Scribd can consider refunds per policy | Recommended for fastest processing of Scribd-billed subscriptions |
| Cancel via Apple App Store | Medium - use Apple ID subscriptions | Refunds handled by Apple | Scribd cannot refund App Store charges; contact Apple for refunds |
| Cancel via Google Play | Medium - cancel in Play Store | Refunds handled by Google Play | May require canceling subscription before refund request |
| Contact Scribd support | Low - Medium - response times vary | Possible goodwill refunds at Scribd’s discretion | Useful for disputed charges or technical problems |
After cancelling
What to check immediately
- Confirm your account shows the subscription as cancelled and note the end-of-access date.
- Keep receipts or screenshots of the cancellation confirmation for records.
Helpful official links
- Scribd help - cancel membership: How to cancel your Premium membership.
- Scribd help - refunds: Refunds.
- Scribd terms (premium sale terms): Premium Terms of Sale.
- Apple subscriptions support: Manage subscriptions with Apple.
- Google Play subscriptions support: Google Play subscriptions.
Address
Company mailing address
Scribd, 460 Bryant Street, #300, San Francisco, CA 94107-2594, USA.
Support contact
Use Scribd’s official help center for support requests: https://support.scribd.com/.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
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