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cancellation Bubble: Easy Method
What is Bubble
Overview
Bubble is a no-code web application platform that lets users design, build, and launch web apps using a visual editor rather than writing code.
Who uses it
Individuals, startups, and teams use Bubble to prototype, publish MVPs, and run production web apps without a traditional development stack.
How to cancel Bubble
Cancel a web subscription (Bubble editor)
- Open the Bubble editor for the specific app you want to cancel.
- Go to the App Plan or Billing area in the app sidebar.
- Click "Cancel plan" or switch the app to the Free plan and follow on-screen prompts to confirm.
- If you need help, use the in-editor support bot or the Bubble help center for step-by-step guidance.
- Note: Bubble cannot cancel web subscriptions on your behalf - you must do this per app.
Cancel purchases made through mobile stores
- iOS (App Store): Cancel via your Apple ID subscriptions (Settings → Your Name → Subscriptions) or the App Store app. Bubble cannot cancel or refund iOS purchases. For Apple instructions see Apple support - cancel subscriptions.
- Android (Google Play): Cancel via Google Play subscription management. Bubble cannot cancel or refund Google Play purchases. For Google instructions see Google Play - cancel subscriptions.
What happens when you cancel
Access and features
Your app plan remains active until the end of the current billing cycle; you keep plan features until that date.
After the billing period ends, the app will revert to the Free plan and lose paid-plan features (custom domain, capacity limits, team editors, etc.).
Billing and data
- Overages incurred during the billing period still apply and may be billed even after cancellation is requested.
- Your app data and editor access remain available on the Free plan, but some professional features and logs will be reduced or removed.
Will I get a refund?
Bubble refund policy (general)
Bubble’s terms govern refunds for subscriptions purchased directly through bubble.io. Refunds are generally discretionary and assessed case-by-case per Bubble’s terms of service.
Proration may be applied for unused days in a billing term in certain circumstances; specific outcomes depend on the situation and Bubble’s policies.
Platform-specific and UAE consumer rights
- iOS and Google Play purchases are subject to Apple/Google refund policies; Bubble cannot directly issue refunds for store purchases.
- Under UAE law, consumers can request re-performance, partial refund, or full refund if a digital service is defective, not delivered, or materially different from what was promised.
- To assert rights under UAE law, gather evidence and contact the provider first; if unresolved, escalate to UAE consumer protection authorities. See the UAE legislation resource: UAE Federal Consumer Protection Law.
Bubble plans and pricing
Pricing table (verified AED values)
| Plan | Price (AED) | Billing period | Key features |
|---|---|---|---|
| Starter (monthly) | AED 117.52 | Monthly | Basic live app, custom domain, recurring workflows, 175k WU/month, 2 days server logs |
| Starter (annual equivalent) | AED 106.50 | Monthly (billed annually) | Same as Starter, with annual billing discount |
| Growth | AED 492.14 | Monthly | Team features, 2 editors, 250k WU/month, 14 days server logs |
| Team | AED 1,281.70 | Monthly | Scaling team features, 5 editors, 500k WU/month, 20 days server logs |
Notes on pricing
- Enterprise pricing is custom - contact Bubble for details.
- All AED conversions use a fixed rate of 1 USD = 3.6725 AED as provided in verified data.
- Always confirm live prices on Bubble’s official pricing page: Bubble pricing.
Your consumer rights in United Arab Emirates
Legal protections summary
Under UAE Federal Law No. 15 of 2020 and its Executive Regulations, consumers of digital services have stated protections, including remedies when services are defective or not delivered as promised.
Practical steps to enforce rights
- Document the issue (screenshots, dates, correspondence) and contact the provider to request repair, re-performance, or refund.
- If unresolved, file a complaint with local consumer protection authorities and present your evidence and correspondence.
- Refer to the official UAE legislation for specific rights: UAE Federal Consumer Protection Law.
Customer experiences
Positive experiences
Many users praise Bubble for ease of use, rapid prototyping, and strong value for non-technical founders.
Some reviewers highlight a high overall satisfaction score on reputable software review platforms.
Negative experiences
- Reported issues include unexpected charges, difficulty cancelling in some cases, and slow or unresponsive support.
- Users have described opaque per-project billing and problems removing payment methods; these are recurring themes in public reviews.
Documentation checklist
What to gather before cancelling
- App name and app editor URL(s) for each project you want to cancel.
- Account email, subscription plan name, and billing dates.
- Payment method last 4 digits and transaction date(s).
- Screenshots of billing, invoices, or unexpected charges.
What to include when contacting support
- Clear request (cancel plan, refund request, or both) and a concise timeline of events.
- Attach supporting evidence and reference any relevant terms or laws if asserting consumer rights.
Common mistakes
Not cancelling per app
Many users assume a single cancellation will stop all charges, but Bubble requires cancellation for each app/project separately.
Example: leaving one paid app active will continue to generate charges even if you cancel other apps.
Relying on removal of payment method
Removing a card or contact details does not always stop billing and may cause account access issues; follow the proper cancel workflow in the editor.
Example: users have reported continued automatic charges after partial account changes - always confirm cancellation confirmation screens or emails.
Comparative recap
Quick comparison table
| Plan | Monthly AED | Editors | Work Units (WU)/month | Best for |
|---|---|---|---|---|
| Starter | AED 117.52 (monthly) / AED 106.50 (annual equiv.) | 1 | 175k | Individual projects and basic live apps |
| Growth | AED 492.14 | 2 | 250k | Small teams and growing apps |
| Team | AED 1,281.70 | 5 | 500k | Larger teams and scaling production apps |
How to choose
- Match expected traffic (WU) and team size to plan limits.
- Consider annual billing for lower effective monthly cost if available and supported.
After cancelling
Confirmations and follow-up
Keep cancellation confirmation emails or screenshots until the billing cycle ends and no further charges appear.
Monitor your bank statements for any unexpected post-cancellation charges; document them if they occur.
Helpful official links
- Bubble Terms & Billing: https://bubble.io/terms
- Bubble Pricing: https://bubble.io/pricing
- Apple subscriptions help: https://support.apple.com/en-us/HT202039
- Google Play subscriptions help: https://support.google.com/googleplay/answer/7018481
- UAE consumer protection law: https://uaelegislation.gov.ae/en/legislations/2150
Address
Company headquarters
Bubble Group, Inc.
22 W 21st Street, 2nd Floor, New York, NY 10010
Support channels
- Use the in-editor support bot or Bubble’s official help and documentation at https://bubble.io.
- For billing questions, refer to the Billing/App Plan section inside each app editor before contacting support.
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Written by Sara Al Tamimi
Postclic editor · 5 years experience
Editor at Postclic for 5 years, I turn complex registered electronic mail procedures into clear, actionable English.
FAQ
To cancel your Bubble subscription, open the Bubble editor for your app, go to the App Plan or Billing area, click 'Cancel plan' or switch to the Free plan, and follow the prompts to confirm. Remember, you must do this for each app individually.
When you cancel your Bubble subscription, your app plan remains active until the end of the current billing cycle, after which it will revert to the Free plan and lose paid features like custom domains and team editors.
Refunds for Bubble subscriptions are discretionary and assessed case-by-case according to Bubble's terms of service. You may be eligible for a prorated refund for unused days, but this depends on your specific situation.
To cancel a Bubble subscription purchased through the iOS App Store, go to your Apple ID subscriptions in Settings or the App Store app. Bubble cannot cancel or refund these purchases directly.
If you wish to assert your consumer rights under UAE law after canceling your Bubble subscription, gather evidence of the service and contact Bubble first. If unresolved, escalate to UAE consumer protection authorities.