Cancellation Bubble: Easy Method

What is Bubble

Bubble is a visual web-application builder and hosting platform that lets people create web apps and marketplaces without traditional coding. It offers a web editor, per-project billing, and paid tiers that add capacity, editors, custom domains and advanced features.

How to cancel Bubble

• Web (Bubble website/editor): Open the app editor for the specific app/project, go to the app settings or billing/pricing section (or use the AI-powered bot in the editor), and cancel the subscription for that app. Cancellation must be done per app/project; it is not a global account-wide toggle.
• App Store (iOS via Apple): If you subscribed via Apple, cancel through your Apple account - Settings → Your Name → Subscriptions or via the App Store app - because Bubble cannot cancel or refund App Store purchases. See Apple support for details: Apple: cancel subscriptions.
• Google Play: If you subscribed via Google Play, cancel through Google Play subscription management (Google Play Store → Subscriptions). Bubble does not control Google Play subscriptions; contact Google Play support if you have issues.
• Important notes when cancelling: cancellations via the editor are not immediate - plans remain active until the end of the current billing cycle; any enabled overages will still apply until the cycle ends; keep confirmation screenshots or emails for your records.

What happens when you cancel

When you cancel a Bubble subscription from the web/editor, the plan stays active until the end of the current billing period; you retain access to the paid features until then. Because billing is per app/project, cancelling one app’s plan does not affect other apps you own. If you subscribed through Apple or Google Play, the platform manages the cancellation and access periods according to their terms. Your app data remains in your Bubble account after cancellation, but access to features tied to the plan (editors, capacity, custom domain, etc.) will change at the end of the billing period.

Will I get a refund?

For subscriptions purchased directly through Bubble (web), refunds are not generally provided. Bubble may, at its sole discretion, issue a prorated refund (minimum of one day) if the service was unavailable or unusable despite reasonable attempts to resolve the issue; this is handled case-by-case under Bubble’s terms. For purchases made through Apple’s App Store in Canada, you may request a refund via Apple’s reportaproblem.apple.com portal; eligibility varies and refunds are subject to Apple’s policies. For Google Play purchases, request a refund through Google Play’s support channels; eligibility and handling are determined by Google.

Bubble plans and pricing

Your consumer rights in Canada

In Canada, there is generally no statutory cooling-off period (for example, an automatic 14‑day right of withdrawal) for digital subscriptions the way some jurisdictions treat remote consumer sales of physical goods. Refunds and cancellation rights therefore depend mainly on the provider’s stated policies. Canadian consumer-protection and unfair-practices laws can apply if a seller’s terms or behaviour are deceptive or misleading; in such cases you may have remedies under provincial consumer protection statutes or common law, but there is no universal automatic right to cancel and receive a refund for digital subscriptions.

Customer experiences

Users commonly praise Bubble for enabling non-developers to build complex apps and prototypes quickly, and reviewers highlight its flexibility for MVPs and startup projects. At the same time, public reviews and complaint sites show recurring reports of confusion around per-app billing, difficulty cancelling (or believing they cancelled when billing continued), unexpected charges, and dissatisfaction with customer support responsiveness. These mixed experiences make it important to document every cancellation step and confirmation.

Documentation checklist

• Subscription page screenshot showing plan and app/project name, subscription type, and date.
• Cancellation confirmation (email or screenshot) and the date/time you cancelled.
• Billing statements or card charges showing the disputed transactions (bank/credit card screenshots).
• Support ticket numbers, correspondence with Bubble/Apple/Google, and any case IDs.
• Project/app identifiers (app name, app ID) for per-app billing clarity.
• If you send postal correspondence, keep proof of posting and delivery (see Address below).

Common mistakes

People often assume a single account-level cancellation will stop all charges; because Bubble bills per app, failing to cancel each app’s paid plan can leave other subscriptions active. Another frequent error is cancelling in Bubble when the subscription was actually purchased through Apple or Google Play - those must be cancelled through those stores. Users also sometimes rely on a verbal confirmation or assume cancellation is immediate; with Bubble the paid plan generally remains active until the end of the current billing cycle and overages may still apply. Finally, not saving a cancellation confirmation or relevant screenshots makes disputes harder to resolve.

Comparative recap

After cancelling

Keep your cancellation confirmation and billing records. If you need to request a refund or escalate a dispute: for Bubble (web) review the terms at Bubble terms & conditions and contact Bubble support through the editor or the contact channels in your account. For Apple purchases use reportaproblem.apple.com and Apple support pages such as Apple: cancel subscriptions and Apple: request a refund. For Google Play see Google Play subscriptions. If you believe charges are unauthorized or the provider’s terms are deceptive, retain documentation and consider contacting your payment provider or local consumer-protection agency.

Address

If you need to send written correspondence or a formal cancellation notice, use registered mail with return receipt (for proof of delivery). Send to:

Bubble Group, Inc.
22 W 21st Street, 2nd Floor
New York, NY 10010
United States