Cancel Bubble: Easy Method

What is Bubble

Overview

Bubble is a visual web application builder that lets people create web apps without writing code. It provides hosting, a visual editor, and built-in features such as workflows, databases and integrations.

Core use cases

Users commonly use Bubble to prototype products, build internal tools, or launch customer-facing web apps. It offers both a Free tier and paid plans with additional features such as custom domains and higher capacity.

How to cancel Bubble

Cancel via Web (Bubble.io)

• Open the Bubble editor for your app and go to Settings → My plan.
• Click "Cancel plan" or select the Free plan to downgrade.
• Monthly subscriptions cancel immediately but stay active until the end of the current billing cycle.
• Annual subscriptions must be cancelled at least 30 days before renewal to avoid liability for the full year.
• Deleting your account or logging out does not cancel paid subscriptions - use the plan controls in the editor.

Cancel via App Store or Google Play

• If you subscribed via the App Store or Google Play, cancel through your Apple or Google subscription management screens.
• Cancelling inside the app (for example logging out) does not stop auto‑renewal - use the app store subscription settings.
• No refunds are issued by Bubble for store-based subscriptions; check the store’s refund policy separately.

What happens when you cancel

Access and features

After cancellation you lose paid features and custom domain access once the paid period ends. Projects on paid plans revert to the Free plan limitations after expiry.

Billing and renewal

Monthly plans cancel immediately but remain usable until the billing cycle finishes. Annual plans must be cancelled at least 30 days before renewal or you remain liable for the next year.

Data and exports

Your app data typically remains in your Bubble account after cancelling, but certain features or integrations may stop working without a paid plan.

Export any code, data or assets you need before the paid period ends to avoid losing access to export features or custom domain functionality.

Will I get a refund?

Official refund policy

Bubble’s official policy is: "We do not offer refunds. Any paid month is non‑refundable and cannot be credited back to your account." This applies to billing handled directly through Bubble.

Practical exceptions and notes

• Purchases via App Store or Google Play follow those stores’ refund processes; Bubble does not issue store refunds.
• Users report that Bubble generally refuses refunds even for very short usage periods.
• If you believe you were misled about billing or cancellation options, you may have additional remedies under New Zealand consumer protections (see below).

Bubble plans and pricing

Plan overview

Bubble offers a Free tier and multiple paid tiers with progressively more features, capacity and customisation. Exact names and prices can change over time.

How to check your plan and current price

View your plan and current billing price in the Bubble editor under Settings → My plan, or visit Bubble’s official pricing page for up‑to‑date tier details.

Your consumer rights in New Zealand

Cooling-off and digital services

New Zealand consumer law provides a typical 14‑day right to cancel distance or online purchases in some circumstances. However, for digital services that begin immediately with the consumer’s consent, the cooling‑off period may not apply once supply starts.

When to challenge billing or misleading claims

• If cancellation options or billing practices were unclear or misleading, you may have remedies under the Consumer Guarantees Act or the Fair Trading Act.
• If you believe you were misled, gather evidence (screenshots, receipts, communication) and contact Bubble support first, then consider escalations to New Zealand consumer authorities if needed.

Customer experiences

Positive reports

Many users praise Bubble for being easy to start with strong tutorials and an active community that helps with migration and troubleshooting.

Negative reports

There are recurring complaints about confusing cancellation flows, unexpected charges, billing issues and poor refund outcomes.

Some users describe situations where deleting payment details or cancelling in‑app did not stop billing, prompting frustration and dispute.

Documentation checklist

What to collect before you cancel

• Account email and Bubble app name(s).
• Billing receipts or invoices showing charge dates and amounts.
• Screenshots of your Settings → My plan page and any cancellation confirmations.
• Payment method statements showing charges from Bubble or the app store.

Where to send proof and how to record communication

• Open a support ticket with Bubble and save the ticket ID and correspondence.
• If you choose postal notice, send tracked mail to the corporate address (see Address section) and keep proof of postage.
• For App Store/Google Play subscriptions, keep screenshots of subscription cancellation in your store account.

Common mistakes

Incorrect cancellation methods

Many users assume deleting an account, removing payment details, or logging out cancels the subscription. These actions do not stop auto‑renewals - use the plan cancellation controls or the app store subscription settings.

Poor timing and missed windows

Failing to cancel an annual subscription at least 30 days before renewal can leave you liable for the entire next year. Monthly plans renew immediately unless cancelled via the appropriate method.

Comparative recap

Quick comparison

The table below summarises key differences between cancelling via Bubble’s website and via app stores, and the typical refund outcome.

Key takeaways

Cancel on the same platform where you subscribed. Expect limited refund rights and plan your timing carefully to avoid unexpected renewals.

After cancelling

Useful links

• Bubble homepage
• Bubble pricing
• Bubble contact / support
• New Zealand Commerce Commission

Next steps

Export any essential data and assets before your paid period ends. Keep copies of cancellation confirmations and billing records for at least several months.

If you encounter incorrect charges, contact Bubble support with your documentation, then escalate to your payment provider or a NZ consumer authority if needed.

Address

Postal address

Bubble Group, Inc., 22 W 21st Street, 2nd Floor, New York, New York 10010, United States

Notes about using the address

No New Zealand‑specific postal cancellation address was found in available documentation, so the corporate headquarters address above is the publicly used contact for formal notices.

If you send postal cancellation notice, use tracked mail, include your account details, and keep proof of postage and delivery.