cancellation Deepswap: Easy Method

What is Deepswap

Overview

Deepswap is an AI-powered software-as-a-service (SaaS) platform for swapping faces in images and videos. It offers a web interface and mobile app options to create deepfake-style edits quickly.

Primary uses

Typical uses include entertainment, content creation, and experimentation with face-swap effects. The service is paid and uses credits or subscription plans for premium features.

How to cancel Deepswap

Preferred (fastest) method - website

• Sign in to your account on the Deepswap website.
• Open Account Info (or Subscription) page and turn off the auto-renewal toggle.
• If the toggle is not shown, your payment method likely does not support auto-renewal for web billing.
• Web cancellations are processed immediately but remain active until the end of the current billing cycle.

Store-based cancellations and other methods

• Google Play: Cancel via Google Play subscription management in your Google account; refunds for purchases through Google Play must be requested within 48 hours per the store rules.
• Apple App Store: Cancel via Apple subscription settings in your Apple ID; follow Apple’s subscription refund and cancellation procedures.
• Email / Feedback Form: You can also contact Deepswap via [email protected] or submit a refund request using the site feedback form while logged in.

What happens when you cancel

Access and billing

If you cancel on the website, your subscription is marked cancelled immediately but remains usable until the end of the paid billing cycle.

For subscriptions purchased through Google Play or Apple, the store controls renewal and expiry dates; check your store subscription page for exact timing.

Data and account retention

Cancellation normally does not delete your account or uploaded content automatically. Your account and data may remain accessible unless you request deletion.

If you need data removal, contact support via the feedback form or email and request account deletion explicitly.

Will I get a refund?

Refund eligibility

• Deepswap states refunds for DeepSwap Premium are possible within 14 days of the transaction if no credits have been used.
• An alternate stated policy requires refund requests within 7 calendar days from the transaction date if no credits were used; no partial or pro‑rata refunds are provided.

Exceptions and procedure

• Non-refundable items include official rewards, used credits, and sale items.
• To request a refund, submit a refund request via the site Feedback Form while logged in; approved refunds are returned to the original payment method.
• See Deepswap’s official pages for the terms and the refund policy: Terms of Service and Refund Policy.

Deepswap plans and pricing

Pricing table

Notes on pricing

Prices are taken from the UAE App Store listing for Face Swap AI Video: DeepSwap (iOS) as reported in the available pricing data.

If you need confirmation for your purchase currency or local taxes, check the purchase receipt from Apple/Google or your payment provider.

Your consumer rights in United Arab Emirates

Overview of UAE consumer protections

UAE consumer protection laws provide rights to remedies for defective, mis-described or non-delivered digital goods and services. These statutory rights may apply even if a provider’s policy appears restrictive.

Non-refundable clauses in a company’s terms cannot necessarily override UAE statutory consumer rights in all cases.

How to escalate in the UAE

• Gather purchase receipts, screenshots, subscription pages, and communications with Deepswap.
• If you cannot resolve the issue with Deepswap, contact the UAE consumer protection authority or Ministry of Economy for advice and to file a complaint.
• General UAE government info: UAE Ministry of Economy.

Customer experiences

Positive feedback

Some users praise Deepswap for ease of use and high-definition results for face swaps.

Multiple reviews note the service can be simple, fast, and accurate for multi-face swapping in many cases.

Negative feedback

Many reviewers report issues including perceived poor value, difficulty cancelling subscriptions, and slow or unhelpful customer support.

Users also complain about inability to test quality before paying and reports of continued charges after claiming cancellation.

Documentation checklist

What to gather before contacting support or authorities

• Order or transaction ID from the receipt (store or card statement).
• Screenshots of subscription settings showing active/cancelled status.
• Screenshots of account billing page and any toggles or messages.
• Evidence of used credits (or confirmation that no credits were used).

Where to submit documentation

• Submit via Deepswap’s logged-in Feedback Form or email [email protected].
• If unresolved, include the same documentation when filing a complaint with UAE consumer protection authorities.

Common mistakes

Assuming store cancellation is automatic everywhere

Example: Cancelling on the website does not always cancel a subscription billed through Google Play or Apple.

Always check the exact store where the charge appears and cancel there if needed.

Expecting automatic refunds without following process

Example: Believing you will get a refund simply because you cancelled - refunds require a formal request and meet specific conditions (time windows, unused credits).

Follow the documented refund procedure and provide evidence to improve success.

Comparative recap

Quick comparison

Recommendation

Cancel in the same place where the subscription is billed (preferred: website for web purchases; Google Play or Apple for store purchases).

After cancelling

Next steps you should take

• Save screenshots of your cancelled subscription page and the confirmation message.
• If you seek a refund, submit the refund request while logged in and attach proof that no credits were used.

Helpful links and contact

• Deepswap FAQs: https://www.deepswap.net/faqs
• Deepswap Terms of Service: https://www.deepswap.ai/de/terms-of-service
• Deepswap Refund Policy: https://www.deepswap.ai/refund-policy
• Email support: [email protected]

Address

Registered address

QUEEN’S RD EAST, HK, 999077, HongKong, Hong Kong

Contact information

Email: [email protected]