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Cancellation service #1 in UAE
Emeals is a subscription-based meal-planning service that delivers weekly recipes and grocery lists tailored to dietary preferences. It aims to simplify meal planning and shopping by offering curated plans and integration with grocery partners.
Features include multiple plan types (breakfast, lunch, dinner, or all-day), dietary filters, and options to pause or cancel subscriptions. Subscriptions auto-renew unless cancelled in advance.
When you cancel, your subscription remains active until the end of the current billing period. You retain access to meal plans and features for that paid period.
Auto-renewal stops after a successful cancellation. Your account data (saved recipes, preferences) may remain on Emeals unless you request deletion; deleting the app alone does not remove account data or stop billing.
Emeals offers a 14-day free trial for new users. If you cancel within the trial period, you will not be charged.
Subscriptions cancelled after the trial do not receive refunds of subscription payments per Emeals policy.
Prices shown reflect in-app purchases from the UAE Apple App Store as of January 2026.
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| Dinner Plan (3-month) | AED 149.99 | 3-month recurring | Dinner meals weekly |
| Dinner Plan (12-month) | AED 219.99 | 12-month recurring | Dinner meals weekly |
| Healthy Breakfast & Lunch Plan (3-month) | AED 149.99 | 3-month recurring | Breakfast & lunch meals |
| All-Day Plan (3-month) | AED 154.99 | 3-month recurring | Breakfast, lunch, and dinner |
| All-Day Plan (12-month) | AED 384.99 | 12-month recurring | Breakfast, lunch, and dinner |
UAE consumers are generally entitled to clear contract terms, transparent information on auto-renewals, and cancellation without undue difficulty. Service providers should disclose cancellation deadlines and procedures.
Removing the mobile app does not cancel your subscription. Many users continue to be billed because the subscription is managed through the Emeals account or the app store.
Not cancelling at least 48 hours before renewal often results in an unwanted charge. Also, failing to confirm and keep the cancellation confirmation can make refunds or disputes harder to resolve.
| Method | Where to manage | Refunds possible | Notes |
|---|---|---|---|
| Web (Member Area) | emeals.com/account/subscriptions | Trial: yes. Post-trial: generally no. | Fastest method; must cancel ≥48 hours before renewal; deleting app does not cancel. |
| Apple App Store | Apple subscription settings | Handled by Apple per their policies | Manage through Apple ID; Emeals cannot cancel App Store subscriptions for you. |
| Phone support | Emeals customer support numbers | Trial: yes. Post-trial: generally no. | Requires confirmation; you retain access until billing period ends. |
| Pause subscription | Account settings on website | Not a refund - service temporarily suspended | Pause free for 1, 2, or 3 months; subscription resumes automatically after pause. |
After a successful cancellation you should receive an email confirmation and retain access until the paid period ends. Keep the confirmation for any future disputes.
Emeals, Inc.
Attn: Dispute Resolution
2101 Devereux Circle
Birmingham, AL 35243
Use the address above for written disputes or certified mail. Also include account details and supporting evidence when contacting support or filing a complaint.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Salem Al Awar
Regulatory watch · 5 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 5 years to make sure every Postclic template is compliant and admissible in court.