Cancel HAYU online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Hayu service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Hayu: Easy Method
What is Hayu
Overview
Hayu is a subscription streaming service focused on reality TV, offering shows from networks such as E! and Bravo. It provides on-demand access to a catalogue of reality programs and related content.
Availability note
Hayu does not currently publish pricing or offer service availability for the United Arab Emirates based on public sources. Availability and pricing may vary by country and platform.
How to cancel Hayu
If you subscribed on the Hayu website
- Log in at the Hayu website: Hayu.
- Go to My Account > Payment Details or Subscription.
- Click "Cancel Subscription" and follow the on-screen prompts to confirm cancellation.
If you subscribed via a third party
- Apple (iOS/App Store): Open Settings > Apple ID > Subscriptions > Hayu and cancel. Cancel at least 24 hours before renewal to avoid being charged.
- Google Play (Android): Open Play Store > Profile > Payments & subscriptions > Subscriptions > select Hayu > Cancel subscription. Cancel at least 24 hours before renewal.
- Amazon Prime Video Channels or a TV provider (e.g., cable, satellite, or platform channel): Cancel directly with that provider - Hayu cannot cancel subscriptions billed through another service.
What happens when you cancel
Access after cancellation
Cancellation stops automatic renewal but does not immediately remove access. You retain access until the end of the already‑paid billing period.
Data and account
Your account, watch history and saved items generally remain available while the paid period is active. Hayu’s retention of account data after expiry is governed by its terms and privacy policy.
Will I get a refund?
General refund policy
Hayu does not provide refunds for unused portions of annual or multi‑month prepaid plans. Cancelling a subscription stops renewal but does not issue pro rata refunds.
Exceptions and disputed charges
- If a renewal charge was processed before you cancelled, that charge is not usually refunded, though you keep access for the paid period.
- If you were charged after following the correct cancellation steps, contact Hayu support promptly to request an investigation.
Hayu plans and pricing
Pricing availability
Hayu does not publish pricing for the United Arab Emirates and the service is not listed as available in that market based on public sources.
Contact for pricing
For current availability and pricing in your country, contact Hayu via their official site.
| Plan | Price / Availability |
|---|---|
| Subscriptions for UAE | Contact for pricing - service not published as available in UAE. See Hayu. |
Your consumer rights in United Arab Emirates
Cooling-off and digital services
UAE consumer protection law often provides a 14‑day cooling‑off period for some contracts, but digital streaming subscriptions are commonly exempt. Hayu’s publicly available terms do not reference automatic statutory refunds for UAE digital subscriptions.
Escalation options
- If Hayu fails to resolve billing or service issues, you may escalate to UAE consumer protection authorities, for example the Ministry of Economy: economy.gov.ae.
- Keep records of cancellation attempts, receipts and communications to support any complaint to authorities or your payment provider.
Customer experiences
Positive feedback
Some users praise Hayu for reliable playback, saved watch progress and a convenient selection of favourite reality shows.
Negative feedback
Many reviewers report app crashes, freezing, buffering and unstable behaviour. Recurring billing problems and poor responsiveness from customer support are also commonly reported.
Documentation checklist
What to gather before contacting support
- Account email and username used for the subscription.
- Receipt(s) or bank/card statement showing Hayu charges.
- Subscription ID or order number if available.
- Screenshots of cancellation attempts, error messages or confirmation screens.
Additional useful items
- Dates and times of attempted cancellations and responses from support.
- Details of the platform used to subscribe (Hayu website, Apple, Google Play, Amazon, TV provider).
Common mistakes
Mixing up subscription platforms
Users sometimes try to cancel from the Hayu website after subscribing through Apple or Google Play. If you subscribed through a third party, you must cancel through that third party.
Timing and confirmation
Waiting until the renewal date can result in an extra charge. Always cancel at least 24 hours before renewal for App Store and Google Play subscriptions, and keep cancellation confirmations.
Comparative recap
Quick comparison
| Feature | Hayu | Typical streaming service |
|---|---|---|
| Cancellation methods | Website, Apple, Google Play, or provider-specific cancellation | Website and app-store/platform cancellations are common |
| Refunds for unused period | No pro rata refunds for prepaid plans; renewals not usually refunded | Varies - many services do not pro rata refund digital subscriptions |
| Availability in UAE | Not published / contact for pricing | Varies by service; many publish UAE pricing where available |
| Customer service & reliability | Mixed reviews: some praise, many report app instability and poor support | Varies widely between providers |
After cancelling
Immediate steps
- Save any cancellation confirmation emails or screenshots for your records.
- Check your bank or card statement to confirm no new charges appear after cancellation.
Where to get help
- Hayu official site and account pages: Hayu.
- If unresolved, contact your payment provider or escalate to UAE consumer authorities: economy.gov.ae.
Address
Hayu corporate address
Central St. Giles, St. Giles High Street, London WC2H 8NU, United Kingdom.
Contact reminder
For account actions and official support, use Hayu’s website account pages rather than third‑party sites when possible.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.