Cancel SMART DNS PROXY online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Smart Dns Proxy service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Smart Dns Proxy: Easy Method
What is Smart DNS Proxy
Service overview
Smart DNS Proxy is a subscription service that helps you bypass geographic restrictions for streaming by changing DNS routing. It is designed to let users access international TV channels and apps from different locations.
Who provides it
The service is offered by Cakinberk Telekom Ltd. Sti., operating Smart DNS Proxy from Turkey. Account management, billing, and support are handled via the Smart DNS Proxy website.
How to cancel Smart DNS Proxy
Primary cancellation methods
- Contact Smart DNS Proxy 24/7 support via live chat on smartdnsproxy.com.
- Open a support ticket or send an email to the support team through your online account (MyAccount) on the official website.
Step-by-step cancellation (recommended)
- Sign in to your account at smartdnsproxy.com.
- Go to Subscription Information or MyAccount and open a support ticket requesting cancellation.
- Or initiate live chat and state your request to cancel before your next billing/renewal date.
- Keep the cancellation confirmation (support ticket ID or chat transcript) for your records.
What happens when you cancel
Access and service period
If you cancel before the next billing cycle you will generally keep access until the paid period ends. For monthly plans that means access through the end of the current month.
Renewals and account data
Cancelling stops future automatic renewals when done prior to the renewal date. The provider may retain account and billing records per their policies; request data details via support if needed.
Will I get a refund?
General refund policy
New customers are covered by a 30-day money-back guarantee for web plans: request a refund within 30 calendar days of first payment for a full refund.
Plan-specific exceptions
- Monthly & quarterly plans: no refunds for unused portions if canceled mid-cycle.
- Annual plans: full refunds only if canceled within the first 30 days; after 30 days they are non-refundable.
- 24-month & 36-month plans: renewals convert to 12-month billing unless canceled at least one business day before renewal; no refunds after a renewal occurs.
- Free trial (14 days): no payment is required, so no refund is necessary; the trial ends automatically.
Smart DNS Proxy plans and pricing
App store AED pricing (UAE)
| Plan | Price (AED) | Period / Notes |
|---|---|---|
| Unlimited access (monthly) | AED 18.99 | In‑App Purchase (Apple App Store price in UAE) |
| Unlimited access (longer-term) | AED 187.99 | In‑App Purchase (longer-term subscription, duration unspecified) |
| Lifetime Subscription | AED 799.99 | In‑App Purchase (lifetime access as listed in App Store) |
Official website pricing note
The official Smart DNS Proxy website lists prices in USD only. For website pricing and plan details see the official pricing page.
Official site: smartdnsproxy.com/pricing
Your consumer rights in United Arab Emirates
Overview of local protections
The Smart DNS Proxy website does not list UAE-specific consumer rights. UAE consumer protection laws and regulations may still apply to purchases made by UAE residents.
Practical steps if you need help
- First contact Smart DNS Proxy support and keep written confirmation of your cancellation and refund requests.
- If you believe local consumer law applies, contact the UAE Ministry of Economy consumer protection services for guidance.
- Save receipts, transaction IDs, and correspondence to support any dispute or claim under UAE law.
UAE Ministry of Economy: economy.gov.ae
Customer experiences
Positive feedback
Many users praise Smart DNS Proxy for reliability, easy unblocking of geo-restricted content, fair pricing, and responsive customer support.
Trustpilot shows many long-term satisfied customers and positive testimonials from UAE users.
Negative feedback and common issues
Some users report occasional slow performance, buffering, or difficulty accessing specific channels. A limited number of recent complaints mention outages or slow updates from support.
Keep these possibilities in mind and test service during any trial period where available.
Documentation checklist
What to keep before cancelling
- Account username or email used to register.
- Payment receipt and the date of first payment.
- Subscription type (monthly, quarterly, annual, 24/36-month, lifetime).
What to collect during cancellation
- Support ticket ID or chat transcript confirming cancellation.
- Refund confirmation (if applicable) and estimated refund timeline.
- Any follow-up email addresses or case numbers for disputes.
Common mistakes
Missing the renewal deadline
Waiting until after the renewal date is a frequent error; you must cancel before the next billing cycle to avoid being charged for the next period.
Assuming automatic refunds
Users sometimes assume mid-cycle cancellations will be prorated - monthly and many other plans are non-refundable for unused time. Always confirm refund eligibility before cancelling.
Comparative recap
Quick feature comparison
| Feature | Smart DNS Proxy | Notes |
|---|---|---|
| Free trial | 14-day free trial (no payment) | Trial ends automatically; no cancellation required |
| Money-back guarantee | 30-day money-back for new customers | Applies from first web payment; check terms for exceptions |
| Cancellation method | Support request (live chat/email/ticket) | Must be submitted before renewal |
| Monthly refunds | No refund for unused portion | Cancel to stop future billing; no prorated returns |
After cancelling
What to check immediately
- Confirm you received a cancellation confirmation and save it.
- Monitor your bank or card statement for any unexpected charges after cancellation.
Helpful official links
- Smart DNS Proxy homepage and support: smartdnsproxy.com
- Smart DNS Proxy Terms of Use (refund & cancellation details): smartdnsproxy.com/termsofuse
- Official pricing page: smartdnsproxy.com/pricing
- UAE consumer information: economy.gov.ae
Address
Company registered address
Cakinberk Telekom Ltd. Sti. Adnan Menderes Mh. Edremit Cd. No:1/A Merkez, Balikesir 10100 Turkey
Contacting support
For cancellations or refunds use the official support channels on the Smart DNS Proxy website (live chat or email via your account). Keep records of all correspondence.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.