Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Mediafire
4747 Research Forest Dr. Ste 180‑265
77381-4902 The Woodlands
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Mediafire service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
12/01/2026
Cancellation Mediafire: Easy Method
What is Mediafire
MediaFire is a cloud storage and file‑sharing service that offers both free and paid subscription plans for storing, sharing and downloading files. It provides web and mobile access, various bandwidth tiers and business features such as multi‑user accounts and analytics.
How to cancel Mediafire
- Web (MediaFire website): Log in to your MediaFire account → Account settings → Account & Billing Information → Cancel Subscription. After cancelling, premium features remain until the end of the paid billing period, then your account reverts to Free. See MediaFire's help: Canceling a Subscription.
- App Store (iOS): If you purchased your subscription via Apple, cancel via Apple Subscriptions: Settings → [Your name] → Subscriptions → find MediaFire → Cancel Subscription. Apple manages billing and refunds for App Store purchases: Apple Subscriptions.
- Google Play (Android): If you purchased via Google Play, cancel through the Google Play app: Profile → Payments & subscriptions → Subscriptions → select MediaFire → Cancel. Google handles Play Store billing and refunds: Cancel via Google Play (general guide).
What happens when you cancel
When you cancel a paid MediaFire subscription, your premium features remain active until the end of the billing period you already paid for. After that period ends, your account will revert to the Free plan and lose premium benefits such as increased storage, higher bandwidth or ad‑free access. Your files are not automatically deleted on cancellation by the vendor statement provided here, but they may be subject to the limits and retention rules that apply to Free accounts; some users report problems such as deletions or access issues, so keep local backups of anything important.
Will I get a refund?
MediaFire offers a 30‑day money‑back guarantee but it is limited: it may apply only to the initial charge of your first subscription and does not apply to renewals or to subscriptions purchased after a free trial. Refunds are not automatic - you must request a refund via email according to MediaFire's payment terms: MediaFire payment terms. There is no indication in MediaFire’s published policy of a blanket 14‑day automatic refund right for Canadian consumers; if you believe provincial consumer protection laws apply, you may need to pursue those avenues separately.
Mediafire plans and pricing
| Plan | Price (listed) | Period | Features |
|---|---|---|---|
| Pro (month‑to‑month) | USD $9.99 (converted to CAD at checkout) | Monthly | 1 TB storage, ad‑free, folder downloads, no captchas |
| Pro (annual) | USD $69.96/year (approx. USD $5.83/month) | Annual | Same as Pro with annual discount |
| Ultra (bandwidth tiers) | USD $10 - 55 per month (depends on bandwidth tier) | Monthly | Extra download bandwidth, Cloudflare CDN speeds |
| Business | USD $9/month per user | Monthly | Multi‑user, custom branding, analytics |
MediaFire lists prices in US dollars on its site and in app stores; final Canadian charges will depend on exchange rates, taxes and the App Store/Play Store currency conversion used at checkout.
Your consumer rights in Canada
MediaFire’s published refund policy is explicit but limited to a one‑time 30‑day money‑back guarantee for first subscriptions. Canadian consumers may have additional protections under provincial consumer protection laws (for example Quebec's Consumer Protection Act) or federal laws such as the Competition Act if there are misleading practices. MediaFire’s terms do not appear to explicitly adopt provincial Canadian statutory cancellation windows, so Canadians seeking refunds beyond MediaFire’s stated policy may need to use other avenues such as contacting their payment provider for a chargeback, filing complaints with provincial consumer protection agencies, or seeking legal advice for statutory remedies.
Customer experiences
Independent reviews are mixed. Positive feedback (for example on Capterra) highlights easy file sharing, a simple interface and reliable upload/download performance for many users. Critical reviews (notably many on Trustpilot) describe issues such as unexpected or continued charges after downgrading, difficulties contacting support, slow or failed downloads, and reports of files being removed. These contrasting reports suggest most users have a straightforward experience, but billing and support problems have affected a significant minority.
Documentation checklist
- Account email and username; subscription order or invoice number.
- Date and amount of the initial charge and any renewal charges (bank or card statement screenshots).
- Screenshots of subscription status in MediaFire account or app store showing active/expired subscription.
- Any correspondence with MediaFire support (dates and copies).
- If purchased via Apple/Google, the App Store/Play Store receipt and purchase ID.
Common mistakes
Common mistakes include attempting to cancel a subscription through MediaFire when the purchase was made through the App Store or Google Play: subscriptions bought through those stores must be cancelled through Apple or Google, not MediaFire. Another frequent error is assuming a cancellation automatically triggers a refund - MediaFire’s refund is not automatic and is limited to the first subscription charge under their stated policy. People also sometimes fail to retain receipts or transaction IDs, which makes refund requests or chargebacks harder. Finally, users occasionally contact the wrong support channel (e.g., emailing MediaFire about an Apple‑billed subscription), which delays resolution.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (MediaFire website) | Possible 30‑day money‑back for first subscription only; request by email (not automatic) | Low - Medium (cancel online; must email for refund) |
| App Store (iOS) | Refunds handled by Apple under App Store policies; MediaFire cannot directly refund App Store purchases | Medium (request through Apple’s report a problem/refund process) |
| Google Play (Android) | Refunds handled by Google Play; MediaFire cannot directly refund Play Store purchases | Medium (request through Google Play refund process) |
After cancelling
After you cancel, keep the cancellation confirmation and any refund correspondence. Download and keep local copies of important files; confirm your account reverted to Free only after the billing period ends and check that no further charges occur. If you need support or want to file a refund request through MediaFire, use their help center: MediaFire Help Center. For App Store or Google Play purchases, use Apple or Google support pages to request refunds. If you are in Canada and encounter refusal or unclear billing practices, consider contacting your card issuer for a chargeback and filing a complaint with your provincial consumer protection office.
Address
MediaFire, Attn: Privacy, 4747 Research Forest Dr. Ste 180‑265, The Woodlands, Texas 77381‑4902, United States