Cancellation Impact Theory University: Easy Method

What is Impact Theory University

Impact Theory University (ITU) is a digital education platform offering courses, memberships, live Q&A sessions and community features focused on personal development, business and mindset training. It operates subscription plans and sells digital products and higher‑ticket coaching or scaling programs.

How to cancel Impact Theory University

• If you signed up for a trial subscription (for example a 7‑day $1 trial) you can cancel quickly via your ITU account settings: sign in, click “manage my subscription” and follow the on‑screen cancellation steps (typically about a minute). You can also email [email protected] to request cancellation. For the trial reference see trial information.
• If you subscribed through Apple’s App Store you must cancel through Apple: on iPhone/iPad go to Settings → [Your Name] → Subscriptions → Cancel Subscription, or cancel via the Mac App Store account settings. See Apple support for details.
• If you subscribed through Google Play cancel via the Play Store app or at play.google.com under Account → Subscriptions → Cancel subscription. See guidance at Google Play cancellation help.

What happens when you cancel

When you cancel a recurring subscription, you will generally retain access until the end of the current billing period; the subscription will not renew after that date. Content access, community features and live session access end according to the access rules tied to your plan. ITU may retain account data and purchase records for billing, tax and support purposes; you can request account deletion or data access through their support channels or in accordance with their privacy policy.

Will I get a refund?

ITU’s published policy permits full refunds for digital products (courses and memberships) if requested within 14 days of purchase provided you are not satisfied; request a refund by emailing [email protected] or following the refund process on the ITU site. After 14 days, refunds for digital memberships and payment plans are generally not available. Certain high‑ticket offers (typically above USD 1,000), such as programs branded as business‑scaling or “Billion Dollar CEO,” are non‑refundable as stated in their terms; see the terms of service for details. Separately, some promotions advertise a 30‑day “Improve Your Life” guarantee permitting a no‑questions‑asked refund within 30 days; check the specific offer terms for eligibility and proof requirements. If you purchased through Apple or Google Play, refunds are handled by Apple/Google and are subject to their refund policies and processes.

Impact Theory University plans and pricing

Prices are listed in US dollars; final Canadian Dollar (CAD) amounts will depend on current exchange rates and the platform’s conversion at checkout (App Store or Google Play).

Your consumer rights in Canada

Canadian consumer protection varies by province. Digital goods and services do not always carry an automatic statutory right of withdrawal, so sellers’ posted refund policies are important. The 14‑day or 30‑day refund windows ITU offers generally exceed minimum expectations, but clearly disclosed non‑refundable clauses for high‑ticket offers can be enforceable if presented at point of sale. In provinces with strong consumer protections (for example Quebec) there are specific rules against unfair or deceptive acts; you may challenge auto‑renewing subscriptions or unclear cancellation terms under provincial law. If you purchased through Apple or Google Play you may also ask Apple/Google for a refund according to their policies.

Customer experiences

Many users report positive outcomes with ITU content and community; however, public review platforms show recurring complaints related to slow or unresponsive customer support, difficulty cancelling or withdrawing funds, delays in refunds or withheld payments, and occasional account access issues. These complaints are reflected on platforms such as Trustpilot, so consider keeping documentation and following the platform‑specific cancellation routes if you subscribed via an app store.

Documentation checklist

• Order confirmation or receipt (email or invoice)
• Date of purchase and plan name
• Account email address used for the subscription
• Payment method (credit card, PayPal, Apple ID, Google account)
• Screenshots of subscription status or billing page (if available)
• Any correspondence with support (timestamps and message copies)

Common mistakes

Common errors include trying to cancel via Impact Theory’s website when the subscription was purchased through Apple or Google Play - those must be cancelled through the store to stop future charges. Another frequent mistake is missing the refund window (14 days for standard digital purchases, or the specific 30‑day guarantee when offered) and expecting a refund afterward. Not saving receipts or confirmation emails makes refund or dispute requests slower, and assuming that high‑ticket programs are refundable when their terms explicitly state otherwise can lead to disappointment.

Comparative recap

After cancelling

After you cancel, keep confirmation of the cancellation and any refund correspondence. If a charge posts after cancellation contact your bank or card issuer to dispute the payment if necessary. For platform purchases, open a refund request with Apple or Google if ITU cannot help. Useful links: ITU refund policy at impactuniversity.com/refund-policy, terms of service at impacttheory.com/policies/terms-of-service, Apple refund help at support.apple.com, and Google Play help at play.google.com / help. For direct support email [email protected] or [email protected].

Address

For written correspondence you can use the contact address on Impact Theory’s policies: 113 N San Vicente Blvd, Suite 306, Beverly Hills, CA 90211, USA. If you need to send a formal cancellation or dispute by post, consider registered mail for proof of delivery.