Cancellation Medieats: Easy Method

What is Medieats

Medieats is a subscription-based digital meal-planning and recipe service that delivers program content (recipes, meal plans and related materials) through its website and mobile apps. Some users report it helped with meal planning and modest weight loss, while others describe the service as a recurring subscription with limited or inconsistent customer-service responsiveness.

How to cancel Medieats

• If you purchased via the Apple App Store or Google Play, cancel through those platforms - Apple subscriptions are cancelled in your Apple ID / Subscriptions settings; Google Play subscriptions are cancelled under Payments & subscriptions. For guidance see app-store cancellation instructions. Medieats cannot process App Store refunds directly.
• If you purchased on the web, send a written cancellation request by email to support@medieats.com and request written confirmation of cancellation. If you prefer postal mail, send a signed cancellation letter to: 447 Sutter St, Suite 405, San Francisco, CA 94108, United States. In your message include the email used for the account, order number, date of purchase and an explicit request to stop automatic renewal.
• Keep copies/screenshots of every submission, note dates and times, and follow up if you do not receive confirmation. If charges post after cancellation attempts, be prepared to dispute the charge with your payment provider.

What happens when you cancel

Typically cancelling a subscription will stop future automatic renewals; access to paid content often remains until the end of the paid period. However, many users report continued or repeated charges even after they submitted cancellations and did not receive confirmation from Medieats. The provider’s data retention and account-deletion practices are not clearly documented in user reports - if you want your account and personal data removed, request deletion in writing and keep a record of the request.

Will I get a refund?

Medieats advertises guarantees that some users report are subject to undisclosed conditions (for example, reviewers describe a “100% refunded in 28 days” claim that later required 10 days of program proof such as meal photos). Many reviewers say refunds for auto-renewals are refused once the charge posts. If your purchase was through Apple or Google Play, you must request refunds through the relevant platform - Medieats does not process store refunds directly. While Canadian consumer-protection rules may provide cancellation or refund rights for digital subscriptions in some cases, user experiences indicate obtaining refunds from Medieats can be difficult.

Medieats plans and pricing

Your consumer rights in Canada

Canadian consumer-protection laws generally require clear disclosure of automatic-renewal terms, honest billing practices and reasonable cancellation/withdrawal rights (often including a cooling-off period for digital purchases in certain circumstances). If automatic renewals were not clearly disclosed at purchase, or if a cancellation request was properly submitted but ignored, you may have options under provincial consumer-protection statutes. However, consumer experiences with Medieats suggest the company may not consistently honour refunds or straightforward cancellations; if you believe your rights were violated, consider raising the issue with your card issuer, filing a complaint with provincial consumer protection authorities or the Better Business Bureau.

Customer experiences

User feedback is mixed. Some customers praised Medieats’ recipe-centered approach and said it helped with meal choices and modest weight loss. Many more reviews report problems: unexpected automatic renewals, difficulty cancelling through the website or forms, repeated or unauthorized charges after cancellation, and unresponsive or automated customer service. Multiple consumers have filed complaints with the Better Business Bureau and posted detailed negative reviews on platforms such as Trustpilot; see examples at Trustpilot (CA), Trustpilot (FR) and BBB complaints.

Documentation checklist

• Order confirmation and receipt (email or screenshot) showing purchase date and amount
• Account email and username used with Medieats
• Copies/screenshots of any cancellation forms submitted, sent emails and auto-reply messages
• Bank or credit-card statements showing charges and transaction dates
• Any correspondence from Medieats (support replies, terms shown at purchase)
• Screenshots of subscription settings (App Store / Google Play) if purchased in-app

Common mistakes

Many users make the mistake of assuming a single web-form submission is enough; reports indicate Medieats’ web cancellation process can be unreliable and users often receive no confirmation. Another frequent error is assuming Medieats can issue refunds for in-app purchases - if you bought through Apple or Google Play, those platforms control refunds. Failing to keep copies of cancellation attempts, timestamps or payment records reduces your ability to dispute unauthorized charges. Waiting to act until after a renewal posts can also limit refund options.

Comparative recap

After cancelling

After you submit a cancellation, monitor your credit-card and bank statements for at least one billing cycle. If an unauthorized charge posts, contact your card issuer or bank to dispute the charge and provide your documentation. If your purchase was via Apple or Google Play, request refunds through those platforms directly. If Medieats continues to bill you or refuses a legitimate refund, consider filing a complaint with your provincial consumer-protection agency and the Better Business Bureau (BBB), and keep all records. For App Store/Google Play cancellation and refund guidance see app-store cancellation instructions and Google Play terms.

Address

Mailing address for written cancellation:

447 Sutter St, Suite 405, San Francisco, CA 94108, United States

Support email: support@medieats.com