Cancellation service #1 in United States
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Fallout 1St service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Fallout 1St: Easy Method
What is Fallout 1St
Fallout 1st is a premium subscription service for Fallout 76 that offers extra in-game features such as Private Worlds, a Scrapbox for unlimited item storage, a Survival Tent, a monthly allotment of Atoms, and cosmetic packs. It is sold through platform stores (PlayStation Store, Microsoft/Xbox Store) and grants recurring access to the listed benefits for the subscription period purchased.
The service is account-linked and platform-managed: cancellations, refunds and billing are usually handled by the store where you bought the subscription (PlayStation, Microsoft/Xbox), and access is controlled by the platform and Bethesda/ZeniMax systems.
How to cancel Fallout 1St
- PlayStation (PS4/PS5): Sign in to your PlayStation account (console or PlayStation account management), go to Subscriptions, locate Fallout 1st or the recurring subscription and select "Turn Off Automatic Renewal" or "Cancel Subscription". Save any confirmation e-mails or screenshots.
- Xbox / Microsoft Store: Sign in at account.microsoft.com/services or on your Xbox console, find Subscriptions / Services & subscriptions, select the Fallout 1st subscription and choose "Cancel" or "Manage" → "Cancel". Keep the cancellation confirmation.
- Bethesda / ZeniMax Support: If the store directs you to Bethesda, open a ticket at Bethesda Support. Provide your platform transaction ID and account details. If you want to submit a formal cancellation or dispute notice under the Terms of Service, send it by registered mail (raccomandata A/R) to the legal department (see Address section below).
- After cancelling: verify your subscription status in the store, check for the cancellation confirmation e-mail, and monitor your payment method for any unexpected charges.
What happens when you cancel
When you cancel, most platforms allow you to keep Fallout 1st benefits until the end of the current paid period; the subscription will not renew after that date. Access to subscription-only features (Private Worlds, Scrapbox sync, monthly Atoms) typically ends when the paid term expires. Your base game progress and items already placed in the game usually remain, but subscription-exclusive options will be disabled.
Data retention (saved Scrapbox contents or world settings) depends on Bethesda’s policies and platform handling; it is recommended to export or document important information before your subscription ends and to keep copies of cancellation confirmations.
Will I get a refund?
Refunds are determined by the store where you purchased the subscription and by the circumstances. PlayStation and Microsoft each have their own refund policies and timeframes; generally refunds are not automatic for routine cancellations. Exceptions include unauthorized charges, purchases made in error within a short window, or other situations covered by the platform's policy or Canadian consumer law. Annual subscriptions are less commonly prorated; you will usually need to request a refund from the platform support team and provide proof (transaction ID, account info).
Fallout 1St plans and pricing
Known Canada pricing (platform-specific). For the most accurate and current price check the platform store you used to purchase the subscription.
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| 12‑Month Membership (Xbox / Microsoft Store Canada) | C$129.99 | Annual | Includes Private Worlds, Scrapbox, Survival Tent, 1 650 Atoms/month, Ranger Armor Outfit, Icons & Emotes Pack |
| 1‑Month Membership (PlayStation Store Canada) | C$17.49 | Monthly | Recurring subscription with same membership benefits as above |
Note: no official monthly CAD price was found for Xbox/Microsoft in verified sources; community estimates place the monthly cost near CAD $18/month and yearly around CAD $133/year. Always confirm the price on your platform’s official store page before purchase.
Your consumer rights in Canada
Canadian consumer protection for digital goods varies by province and territory. You may have rights under provincial/territorial consumer protection laws and under federal legislation where applicable. For purchases through an online platform, the store’s refund policy applies, and you can often escalate problems to your payment provider (bank or credit card issuer) for unauthorized charges or billing disputes. If a refund is denied and you believe the decision contradicts applicable consumer protection rules, contact your provincial consumer protection office or consult the federal Office of Consumer Affairs for guidance.
Customer experiences
Player reports in Canada and elsewhere are mixed: many users cancel successfully through the platform account pages and receive confirmation without issue, while others report delays or denials for refunds, particularly for renewals processed automatically. Common positive experiences note fast cancellations when done before renewal and responsive platform support; common negative experiences include needing multiple contacts to resolve charges or being redirected between platform support and Bethesda.
Keeping transaction records and acting quickly after an unwanted charge improves the chance of a favorable outcome.
Documentation checklist
- Platform receipt or transaction ID (store order number)
- Account username and email used for the purchase
- Date/time of purchase and renewal
- Screenshots of subscription status, billing page, and any error messages
- Bank or card statement line showing the charge (redact other data if needed)
- Copies of any support tickets, e-mails, chat transcripts, and cancellation confirmations
- Registered mail tracking number and a copy of the formal cancellation/dispute letter, if sent
Common mistakes
Many users make avoidable errors: cancelling only the game app instead of the store subscription, forgetting that the subscription is billed to the platform account, or waiting until after renewal to act. Example: cancelling Fallout 76 from your console library does not stop recurring billing - you must cancel the subscription in the PlayStation or Microsoft account subscription manager. Another frequent mistake is failing to save confirmation emails or screenshots, which makes disputes harder to support.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| PlayStation Store (PSN account) | Possible within Sony’s refund window; generally straightforward if requested promptly | Low - Medium |
| Microsoft / Xbox Store (account.microsoft.com or console) | Possible via Microsoft support; subject to Microsoft’s policies and timeframes | Low - Medium |
| Bethesda / ZeniMax Support (ticket) | Often redirected to the platform store; direct refunds from Bethesda are less common | Medium - High |
| Payment provider / bank chargeback | Possible for unauthorized or fraudulent charges; requires documentation and can take time | High |
After cancelling
Save cancellation confirmations and monitor your credit card or bank statement for the next billing cycle. If you are charged after cancellation, contact the platform support first and provide the documentation checklist items. If the platform declines a refund for an unauthorized charge or error, contact your payment provider to dispute the transaction. For guidance on Canadian consumer protection, see the Office of Consumer Affairs and your provincial consumer protection office links below.
Helpful links: PlayStation subscription management - PlayStation Support (Canada); Microsoft/Xbox subscription help - Xbox / Microsoft Support; Bethesda Support - help.bethesda.net; Government consumer guidance - Office of Consumer Affairs (Government of Canada).
Address
If you need to submit a formal cancellation or dispute notice under the Terms of Service, send it by registered mail (raccomandata A/R) to the legal or customer support attention at:
ZeniMax Media Inc.
1370 Piccard Drive
Rockville, Maryland 20850
USA