Cancellation service N°1 in Canada
Contract number:
To the attention of:
Cancellation Department – Ggservers
140 Yonge Street
M5C 1X6 Toronto
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Ggservers service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
17/01/2026
Cancellation Ggservers: Easy Method
What is Ggservers
GGServers is a commercial game-server hosting provider that offers Minecraft and other game server plans, account management through an online billing panel, and customer support. The company operates online billing and support systems and lists a Toronto corporate address for Canada-based contact.
How to cancel Ggservers
- Log in to your GGServers account and go to Services → My Services.
- Select the service you want to cancel and click "Request Cancellation".
- Choose the cancellation type: "Immediate" or "End of Billing Cycle". Back up any files before proceeding because canceled servers are deleted.
- If you paid via PayPal, also cancel any active PayPal subscription manually inside your PayPal account (cancellations in the GGServers panel do not always stop PayPal recurring payments).
- If you need help or want a refund, open a support ticket through GGServers' support/billing system. See GGServers' cancellation help: How to cancel your service.
What happens when you cancel
When you cancel a service in GGServers' billing panel you will remove the service from future renewals according to the option you chose (immediate or end of billing cycle). Access to the server and stored data may be removed or permanently deleted after cancellation, so you should export or back up anything you need before confirming cancellation. Cancellation in GGServers' panel does not automatically stop third-party payment subscriptions; if you used PayPal or another external billing method, that subscription must be cancelled in the payment provider's system to prevent further charges.
Will I get a refund?
GGServers' published policy provides a limited refund window for Minecraft: a first-order Minecraft server may be eligible for a refund if requested within 24 hours of the server being created in GGServers' database, and the refund request must be submitted by opening a support ticket. Other services and renewals are considered on a case-by-case basis and require support ticket submission; there is no general 14-day automatic right of return for hosting services stated in their public terms. If you believe you qualify for a refund, submit a ticket promptly and keep records of dates and confirmation messages. See GGServers' terms for details: GGServers Terms of Service.
Ggservers plans and pricing
| Plan | Price (CAD) |
|---|---|
| Minecraft server (standard) | Varies |
| Game server (other titles) | Varies |
| Add-ons (backups, DDoS protection, etc.) | Varies |
Your consumer rights in Canada
Under Canadian consumer protection frameworks there is no automatic national rule that digital hosting services must offer a 14-day refund; refunds for online services are generally governed by the provider's published policy and terms. Because GGServers specifies a narrow refund window (24 hours for qualifying first Minecraft orders) and otherwise considers refunds case-by-case, consumers should act quickly if they want a refund. If billing continues after you cancel, you can contact your payment provider (for example PayPal or your card issuer) to dispute unauthorized charges and you may file complaints with provincial consumer protection offices or report concerns to federal bodies such as the Competition Bureau. Always keep records of cancellation confirmations, support tickets, emails, and transaction statements to support any dispute.
Customer experiences
Customer feedback is mixed. On platforms such as Trustpilot GGServers has many positive reviews praising 24/7 support, quick responses, helpful staff, and affordability. At the same time some review sites and forums (for example Sitejabber and some Reddit threads) contain complaints about cancellation issues, continued billing after attempted cancellation, and refunds denied or delayed. The experience appears to vary by case: some customers report long-term stable service and good support, while others report frustrations around billing and perceived policy clarity.
Documentation checklist
- Account email and username.
- Service ID / order number for the server you are cancelling.
- Screenshots showing the cancellation steps and any confirmation messages.
- Transaction records (PayPal transaction ID or card statement entries).
- Support ticket numbers and timestamps of any communication with GGServers.
Common mistakes
Common mistakes include assuming cancellation in the GGServers panel will stop external recurring payments (PayPal subscriptions often continue unless cancelled in PayPal), failing to back up server files before choosing an immediate cancellation, and missing the short refund window for first-time Minecraft orders. Another frequent error is not saving proof of cancellation or not opening a support ticket promptly; lacking documentation makes disputes and refund requests harder to resolve.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (GGServers billing panel) | Possible - first Minecraft order refund within 24 hours; other refunds case-by-case via support | Low - straightforward in-panel steps, but remember to cancel external payment subscriptions separately |
| App Store / Google Play / Mobile app | Unclear / likely not supported by GGServers - no explicit cancellation/refund route documented | High / N/A - GGServers does not document app-store cancellation flows; use website support instead |
After cancelling
After you cancel, keep records of the cancellation confirmation and monitor your bank or PayPal statements for unexpected charges. If you used PayPal, cancel any active subscription at PayPal account settings. If you need support or to request a refund, submit a ticket through GGServers' support system and reference your service/order ID; GGServers help on cancelling is here: GGServers cancellation guide, and their terms are at GGServers Terms of Service. If a billing dispute is not resolved, consider contacting your payment provider or reviewing Government of Canada consumer resources at Competition Bureau.
Address
GGServers Ltd., 140 Yonge Street, Toronto, ON M5C 1X6, Canada. If you must send a paper cancellation, use registered mail (for example raccomandata A/R or similar tracked/return-receipt service) to this corporate address and keep proof of delivery; however, GGServers normally processes cancellations via their billing panel or support ticket system.