Cancellation Rooster Teeth First: Easy Method

What is Rooster Teeth First

Rooster Teeth First (FIRST) was a paid membership that provided ad-free access, early content releases and member discounts for Rooster Teeth productions and services. The service offered monthly and platform-based subscriptions and was discontinued on May 15, 2024; some subscription management and refund processes differ depending on how you originally subscribed.

How to cancel Rooster Teeth First

• Web (RoosterTeeth.com): Sign in, go to your profile and open the Billing tab to cancel, or email [email protected]. Cancel before the renewal date to avoid the next charge. See the store terms: store.roosterteeth.com terms.
• Apple App Store (iOS/tvOS): Manage and cancel the subscription through your Apple ID subscription settings (Rooster Teeth cannot cancel App Store subscriptions for you). For guidance see Apple’s subscription support: Apple subscriptions.
• Google Play / Roku (Android or platform apps): Cancel through Google Play subscriptions or the Roku account subscription settings; Rooster Teeth cannot directly cancel those platform subscriptions. For help see Google Play support: Google Play subscriptions.
• If you have trouble after cancelling, contact Rooster Teeth support at [email protected] and keep supporting documentation (receipts, screenshots, billing statements).

What happens when you cancel

Cancelling prevents future automatic renewals; you will normally retain access until the end of the paid period you’ve already been charged for. If you cancel a platform subscription (Apple/Google/Roku), the platform controls the billing cycle and access period. Rooster Teeth may retain account data and subscription records per their policies; check your account settings or contact support if you need specific data deleted.

Will I get a refund?

Refunds are not guaranteed automatically. For web subscriptions through RoosterTeeth.com, Rooster Teeth stated they would refund unused time after the shutdown in some cases. There is no broad 14-day automatic refund rule; refund eligibility depends on the circumstance (unused term, exceptional situations). Reports show mixed outcomes - some users received refunds, while others experienced delays or denials and had to pursue disputes with their bank or card issuer.

Rooster Teeth First plans and pricing

Your consumer rights in Canada

Canadian consumer protection does not automatically provide a 14-day cooling-off period for digital subscriptions unless the merchant explicitly offers one. However, you are generally entitled to a pro‑rated refund for any unused portion of a subscription term after service termination. If you cannot resolve billing or refund issues with the merchant, you may dispute the unauthorized or incorrect charge through your payment provider (bank or credit card issuer). Platform-based subscriptions (Apple, Google, Roku) are subject to those platforms’ policies and potential refund rights, which can differ from merchant policies.

Customer experiences

User feedback is mixed. Some customers praised Rooster Teeth support as responsive and helpful when issues arose. Other reports describe recurring billing after cancellation, cumbersome website cancellation flows (pop-ups, hidden unsubscribe options), and difficulties obtaining refunds. Merchandise-related complaints include quality concerns and returns processes that may require the customer to pay return shipping unless otherwise stated in the store’s return policy.

Documentation checklist

• Subscription confirmation (email or in-app receipt)
• Billing statements or card charges showing the subscription
• Screenshots of account Billing page and cancellation confirmation
• Support emails or ticket numbers
• App store receipts (Apple/Google) if applicable
• Order numbers for any store purchases and tracking numbers for returns

Common mistakes

Common errors include attempting to cancel on the website when the subscription was purchased through Apple or Google (those must be cancelled via the platform), missing the renewal date and therefore being charged for the next period, assuming refunds are automatic, and not keeping copies of receipts or cancellation confirmations. Some users also relied solely on email requests without collecting account screenshots or support ticket IDs, which made disputes harder to resolve.

Comparative recap

After cancelling

After you cancel, retain all documentation and monitor your bank or card statements for unexpected charges. If you subscribed on the web and believe you qualify for a pro‑rated refund, contact Rooster Teeth support at [email protected] and include your receipts and cancellation proof. For App Store or Google Play subscriptions, use the platform’s support pages: Request a refund from Apple, Request a refund from Google Play. If Rooster Teeth support does not resolve an unauthorized or incorrect charge, contact your payment provider to dispute the charge. Note the service shutdown date (May 15, 2024) when referencing unused time or refunds.

Address

Rooster Teeth Productions, LLC
1901 E 51st St, Austin, TX 78723, United States

If you send physical correspondence, use certified/registered mail (raccomandata A/R) for proof of delivery.