Usługa rozwiązania Nr 1 w Cyprus
Szanowni Państwo,
Niniejszym powiadamiam o mojej decyzji zakończenia umowy dotyczącej usługi World Of Tanks.
To powiadomienie stanowi zdecydowaną, jasną i jednoznaczną wolę rozwiązania umowy, ze skutkiem w najbliższym możliwym terminie lub zgodnie z obowiązującym terminem umownym.
Proszę o podjęcie wszelkich niezbędnych działań w celu:
– zaprzestania wszelkich rozliczeń od daty skutecznego rozwiązania;
– pisemnego potwierdzenia prawidłowego przyjęcia niniejszego wniosku;
– oraz, w razie potrzeby, przesłania końcowego rozliczenia lub potwierdzenia salda.
Niniejsze rozwiązanie jest Państwu przesłane certyfikowanym e-listem. Wysyłka, oznaczenie znacznikiem czasu i integralność treści są ustalone, co czyni go dowodem pisemnym spełniającym wymogi dowodu elektronicznego. Mają Państwo zatem wszystkie niezbędne elementy do regularnego przetworzenia tego rozwiązania, zgodnie z obowiązującymi zasadami dotyczącymi pisemnego powiadomienia i swobody umów.
Zgodnie z zasadami dotyczącymi ochrony danych osobowych, proszę również o:
– usunięcie wszystkich moich danych niepotrzebnych do Państwa zobowiązań prawnych lub księgowych;
– zamknięcie wszelkich powiązanych paneli osobistych;
– oraz potwierdzenie skutecznego usunięcia danych zgodnie z obowiązującymi prawami dotyczącymi ochrony prywatności.
Zachowuję pełną kopię tego powiadomienia oraz dowód wysyłki.
Cancellation World Of Tanks: Easy Method
What is World Of Tanks
World Of Tanks is a multiplayer online game focused on mid‑20th century armoured vehicle combat. It is free‑to‑play at base, with optional in‑game purchases for premium vehicles, currency (Gold), bundles and premium account time that change gameplay speed or provide cosmetic and convenience items. The game is operated by Wargaming and is offered across PC, console and mobile storefronts and via regional servers.
How to cancel World Of Tanks
- Identify where you purchased or subscribed (PC/web store, in‑game purchase, Apple App Store, Google Play, Xbox/PlayStation store or directly via Wargaming).
- If you purchased on a platform store (Apple, Google, Xbox, PlayStation), request a refund through that store’s refund process first - platform policies generally govern those purchases.
- If the purchase was made on Wargaming’s site or in‑game, open a ticket with Player Support for the server where you bought the items and include: payment method, date/time, item name, amount, order number, and proof of purchase.
- If you have a web store contract you believe is covered by the 14‑day EU right of withdrawal, notify Wargaming via the EU store contact form within 14 days of the contract or delivery date.
- To cancel an account/subscription, contact Customer Support and request cancellation; be aware that Wargaming’s terms allow removal of virtual goods and may deny refunds for virtual currency already used.
- If you prefer to send a written cancellation by post, send it by registered post (raccomandata A/R) to ensure proof of delivery to: Wargaming Group Limited, 105 Agion Omologiton Avenue, 1080 Nicosia, Republic of Cyprus.
What happens when you cancel
Cancelling a subscription or closing an account normally prevents future billing and may remove access to subscriber benefits (for example, premium account time or subscription perks). Wargaming may permanently remove virtual goods, currency and account content when an account is closed. Cancellation does not necessarily return you to a prior state; any virtual items already consumed or used will generally not be restored. Automatic renewals stop for subscriptions when cancellation takes effect, but any time already paid for usually remains available until its expiry unless the provider states otherwise.
Will I get a refund?
There is no automatic, Canada‑wide statutory 14‑day refund right for digital goods - refunds and cancellations depend on Wargaming’s published policies and the platform from which you purchased. Wargaming permits refunds in certain cases: refunds can be issued within 180 days if the purchased in‑game items remain unused and you provide the requested proof to Player Support. For console purchases, refunds are possible while items are unused, but some items (war chests, season passes, season boosts, gifts, Free XP conversions) may be non‑refundable. Web purchases via the EU store are governed by EU rules for those EU buyers (14‑day cancellation right) and require notification via the contact form within the period. Note that account cancellations (per some regional terms) may allow removal of virtual goods with no entitlement to refund.
World Of Tanks plans and pricing
| Plan / Item | Price (CAD) | Period | Features |
|---|---|---|---|
| Game - World of Tanks Modern Armor (base game) | Free | One‑time / Free‑to‑play | Base game download, in‑game purchases optional |
| Add‑on - 5,100 Gold (+1,400 bonus) | C$29.99 | One‑time | In‑game currency bundle |
| Add‑on - 2,550 Gold (+450 bonus) | C$14.99 | One‑time | In‑game currency bundle |
| Add‑on - 8,500 Gold (+3,500 bonus) | C$49.99 | One‑time | In‑game currency bundle |
| Add‑on - 850 Gold | C$4.99 | One‑time | Small in‑game currency bundle |
| Add‑on - 1,190 Gold (+60 bonus) | C$6.99 | One‑time | Small in‑game currency bundle |
| Bundle - American Muscle (includes 3 days Premium Account) | C$12.79 | One‑time | Premium tank + 3d Premium Account |
| Bundle - Scout 'n' Swarm | C$12.79 | One‑time | Premium tank + Premium Account days |
| Bundle - Damage Under Cover | C$57.99 | One‑time | Premium content bundle |
| Bundle - Super Heavy Hitter | C$89.99 | One‑time | Premium content bundle |
| Bundle - Hunter's Pride (30 days Premium Account) | C$31.99 | One‑time | Premium tank + 30d Premium Account |
| Bundle - Tactical Expert | C$70.99 | One‑time | High‑tier premium bundle |
Your consumer rights in Canada
Canada does not impose a statutory 14‑day refund right for digital goods; eligibility for cancellations or refunds depends on the provider’s terms and the rules of the platform you used to buy the item. When purchases are made through Apple’s App Store, Google Play, Xbox or PlayStation stores, their refund and return policies apply rather than Wargaming’s internal policy. For purchases made directly from Wargaming or a regional web store, refer to the operator’s published terms and any region‑specific consumer protections that might apply.
Customer experiences
User experiences are mixed. Many players report positive aspects such as responsive support in some cases, solid initial gameplay, enjoyable short sessions and improved match balance after updates. On the other hand, a significant number of reviews from Canadian users criticize aggressive monetization, perceived pay‑to‑win mechanics, RNG issues, overpowered premium vehicles and uneven matchmaking; some also describe slow or unsatisfactory customer support responses. These experiences suggest variability depending on updates, platform, and individual expectations.
Documentation checklist
- Order number or transaction ID (receipt or email confirmation)
- Date and time of purchase, purchase amount, payment method
- Name of the item(s) purchased (item names or bundle names)
- Screenshot or PDF of receipt / proof of purchase
- Account name / in‑game ID and server region
- Clear statement of the refund or cancellation request and desired outcome
Common mistakes
Common mistakes include contacting the wrong support channel (for example, asking Wargaming to refund an Apple App Store purchase instead of using Apple’s refund system), missing the time limits for refunds or cancellation rights, and failing to provide full documentation (order number, proof of purchase, exact item name). Another frequent error is assuming account closure guarantees a refund; many terms disallow refunds for used or consumed virtual goods. If you mail a cancellation, not using registered post can leave you without proof of delivery.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Contact Player Support (server where purchase made) | Possible if items unused and within refund policy (e.g., up to 180 days conditional) | Medium |
| Platform store refund (Apple App Store / Google Play) | Subject to Apple/Google policy; platform handles refunds | Medium |
| Console store refund (Xbox / PlayStation) | Possible while unused; some items explicitly non‑refundable | Medium |
| Web store (EU 14‑day withdrawal - EU customers) | Refund possible if notified via contact form within 14 days (EU buyers) | Medium |
| Registered postal cancellation to Wargaming Cyprus | May provide legal notice of cancellation; refund depends on contract and policy | High |
After cancelling
After you submit a cancellation or refund request, keep all confirmation emails and any ticket numbers. Expect correspondence from Player Support requesting documentation if they are able to consider a refund. If your purchase was made through a platform store, follow up with that store’s support if you do not see a response. If you sent a postal cancellation, retain the registered post tracking and delivery receipt as proof. For more information or to begin a request, use the official support resources and store help pages below.
Helpful links: Wargaming Support, World of Tanks EU Store Terms, Apple - Request a refund, Google Play - Request a refund, Xbox Support, PlayStation Support.
Address
Wargaming Group Limited, 105 Agion Omologiton Avenue, 1080 Nicosia, Republic of Cyprus