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Cancel CLUB 16
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Cancellation service #1 in Canada
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Club 16 service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Club 16: Easy Method
What is Club 16
Club 16 (also marketed as Club16 Trevor Linden Fitness in some locations) is a budget-friendly gym chain operating across Canada that offers basic gym access, classes, and paid personal training packages. Memberships are typically sold with promotional weekly or monthly rates and occasional annual fees; contract terms and administrative practices have varied by location and over time.
How to cancel Club 16
To stop a membership you must provide written notice in advance. Club 16’s stated requirement is one full calendar month’s written notice (roughly 30 days). Term or fixed-length training contracts may require in-club review before cancellation. Below are step-by-step options and recommended actions to create a clear record.
- Choose a method: email customercare@abcfitness.com (mailto:customercare@abcfitness.com), visit your home club to sign a cancellation notice in person, or mail a registered written notice to the club location where you signed up.
- State your request clearly: include full name, membership number, home club location, date you want the membership to end, and reason if requested. Ask for written confirmation of receipt and the effective cancellation date.
- Keep proof: save the sent email, a dated photo of any signed in-club form, and the registered-mail tracking/return receipt. If you mail, send by registered mail and retain the tracking/return receipt.
- Follow up: check bank/credit card statements for continued charges after the effective date; if charges continue, contact the club and your payment provider promptly.
What happens when you cancel
When a cancellation is accepted, your access typically continues through the end of the current billing cycle or the one-month notice period - confirm the exact end date in writing. Recurring billing should stop after the effective cancellation date, though reviews and consumer complaints show this does not always happen automatically. The club should retain membership records for its business purposes; request written confirmation that your membership has been terminated and keep all correspondence. If you signed a fixed-term contract, check whether any remaining obligations or early-termination terms apply and whether the club requires an in-club review before processing.
Will I get a refund?
Club 16’s stated refund rights include a 10-day review period after signing during which a member can cancel for a full refund. Beyond that window refunds depend on the agreement type. Personal training one-year programs and many paid packages are generally described as non-cancellable and non-refundable; exceptions have been made (for example, relocation) where a refund was provided less a typical administrative fee (documented examples show a 30% admin deduction). Under BC consumer protection rules businesses must follow statutory cancellation and refund timelines when those laws apply, but consumer reports indicate inconsistent application - some members received timely refunds (less an admin fee), while others reported delays or disputes. Always request the refund policy in writing and a timeline for payment; if a statutory rule applies in your province (for example BC), reference it when requesting a refund.
Club 16 plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Entry-level weekly plan (promo) | C$4.00/week | Weekly | Membership starting price per official site |
| Promotional weekly plan | C$7.49/week | Weekly | Location-specific promotional offer |
| Affordable monthly plan | C$16.00/month | Monthly | Reported in reviews as low starting monthly rate |
| Typical monthly with annual fee | C$20.00/month (+ C$50 yearly fee) | Monthly | Reported by member; basic membership access all locations |
Your consumer rights in Canada
If you are in British Columbia, the Business Practices and Consumer Protection Act provides specific protections, including the 10-day review period for certain fitness contracts and timelines for refunds when administrative fees apply. Provinces may differ, so check your local consumer protection office for rules that apply where you live. Even where the law allows an administrative deduction, it generally requires the business to process refunds within a statutory timeline (for example, consumer reports indicate a ~15-day expectation). Because Club 16’s policy application has been inconsistent in practice, keep written evidence of your cancellation and follow up with consumer-protection authorities or the Better Business Bureau if your rights are not honoured.
Customer experiences
Member feedback is mixed. Positive reports mention clean facilities, friendly staff, decent equipment for casual long-term gym use, and satisfactory trainers in some locations. Negative reports are common around billing and cancellations: members have complained about hidden or unexpected fees (annual/maintenance/keycard/cancellation fees), trouble getting cancellations processed, continued billing after cancellation, and slow or disputed refunds - especially for personal training contracts. Many complaints point to inconsistent administration between locations and to outsourced customer service that can be slow to respond.
Documentation checklist
- Signed membership agreement and any personal-training contract
- Proof of identity (government ID used at signup)
- Copy of your written cancellation request (email or letter)
- Registered-mail tracking number and return receipt, or a dated photo of the in-club signed cancellation form
- Receipts for payments, bank/credit card statements showing charges, and any refund confirmation
- Correspondence with the club (emails, chat transcripts) and notes of phone calls (date, time, representative)
Common mistakes
Common problems include failing to provide written notice, sending cancellation to the wrong address or email, not keeping proof of delivery or a signed in-club form, and assuming all products (especially long-term personal-training packages) are refundable. Other frequent errors are not checking bank/credit card statements after the stated effective date and not following up promptly when continued charges appear. For term contracts, trying to cancel online without first reviewing the contract in-club can delay resolution - if your agreement requires an in-club review, handle that step early.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Email to customercare@abcfitness.com | Possible; full refund only within 10-day review; beyond that depends on contract and club policy | Medium - requires follow-up and proof of receipt |
| In-club signed cancellation | Possible; often the clearest proof and fastest for the club to process | Low - easiest to verify if you obtain a dated copy |
| Registered mailed written notice to home club | Possible; provides strong legal proof and helps resolve disputes | Medium - High - slower processing but best-proof of notice |
| Personal training / one-year packages | Generally non-refundable; exceptions (e.g., relocation) may be refunded less an administrative fee (documented examples show ~30%) | High - refunds frequently disputed or negotiated |
After cancelling
After you cancel, keep all confirmation and proof of delivery. Monitor your bank and credit-card statements for at least two billing cycles to ensure charges stop. If charges continue, contact the club with your proof; if unresolved, file a dispute with your card issuer and consider contacting your provincial consumer-protection office or the Better Business Bureau for assistance. Helpful resources: BC Consumer Protection, BBB Canada, and email Club 16 at customercare@abcfitness.com.
Address
Send cancellation letters via registered mail to your home Club - the address of the location where you signed up. Confirm the exact mailing address with your club (or on your membership paperwork) before sending, and retain the registered-mail tracking number and return receipt as proof. Example instruction: "Send via registered mail to your home Club - the address of the location where you signed up."