Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Evolve
717 17th St., Suite 2100
80202 Denver
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Evolve service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
17/01/2026
Cancellation Evolve: Easy Method
What is Evolve
Evolve is a subscription-based wellness and self-care service that offers single-purchase content bundles and recurring premium plans for ongoing access to guided programs and resources. It is available through its website and via mobile app stores, with billing handled either directly by Evolve or by the app-store provider depending on how you subscribed.
How to cancel Evolve
- Web (direct): Sign in at Evolve, go to Settings → Billing & Subscriptions, and select Cancel. Cancel before the end of your current billing period to prevent auto-renewal; cancellations via the website take effect at the end of the current billing cycle. If you prefer written notice, send certified mail to the official address (see Address section) and keep the delivery receipt.
- Apple App Store (iOS): Open your Apple ID subscriptions (Settings → your name → Subscriptions) and cancel the Evolve subscription there. Apple requires cancellations at least 24 hours before the trial or billing period ends to avoid renewal; Apple controls billing and refunds.
- Google Play (Android): Open Google Play → Profile → Payments & subscriptions → Subscriptions and cancel Evolve. Google requires cancellations at least 24 hours before the trial or billing period ends; Google controls billing and refunds.
What happens when you cancel
If you cancel a direct (web) subscription, cancellation typically prevents future renewals but access usually continues until the end of the paid billing cycle. For subscriptions billed through Apple or Google, cancellation via the respective app-store subscription manager prevents renewal and access generally continues until the end of the current period managed by that store. Evolve’s billing terms indicate that billing control and refund decisions for App Store purchases are governed by Apple or Google when those platforms were used.
Your account information and activity history are generally retained according to Evolve’s terms; cancellation normally stops billing but does not necessarily delete your account or its data unless you take separate steps to request deletion under Evolve’s privacy policy or account settings.
Will I get a refund?
Evolve’s stated policy is that it does not offer refunds or credits for unused subscription periods, accidental purchases, medical conditions, or other reasons, except where required by applicable law. This is the default position set out in the Evolve billing terms. If you purchased through Apple or Google, those stores control refund requests for their purchases and their own refund policies and processes apply.
Because Evolve’s terms reference Belgian law and do not provide a European-style automatic 14‑day cooling-off right for every user, Canadian customers should not expect an automatic 14‑day refund right from Evolve; however, local consumer protection laws or payment-provider dispute processes may provide limited remedies in specific cases.
Evolve plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Self‑care for Beginners | C$39.99 | One‑time purchase | Unlock basic self‑care bundle |
| Evolve with daily self‑care | C$19.99 | One‑time purchase | Daily self‑care content package |
| Evolve Premium Monthly | C$69.99 | Monthly subscription | Full premium access |
| Evolve Premium Quarterly | C$99.99 | Quarterly subscription | Full premium access for 3 months |
| Evolve Premium Yearly | C$129.99 | Annual subscription | Full premium access for 1 year |
| Joyful personal growth | C$24.99 | One‑time purchase | Personal growth content |
| Self‑Care Routine | C$24.99 or C$39.99 | One‑time purchase | Curated self‑care routine |
| Invest in self‑care & Evolve | C$24.99 | One‑time purchase | Supportive content bundle |
Your consumer rights in Canada
Canadian consumers do not automatically receive the European 14‑day “cooling‑off” right simply because a vendor’s terms reference Belgian law. In Canada, consumer protection for digital subscriptions is governed by federal and provincial statutes and regulations focusing on disclosure and fair business practices. There is no nationwide, automatic 14‑day refund right for digital subscriptions, but you have options: require clear disclosure of recurring charges, file complaints about unfair practices with provincial consumer protection offices, contact your payment provider to dispute unauthorized charges, or pursue remedies in small‑claims court where appropriate. This guidance is general in nature and not legal advice.
Customer experiences
Public reviews of Evolve show a mix of positive and negative experiences. Many guests praise the locations, cleanliness, comfortable offerings and responsive property managers or support reps. Positive feedback highlights good communication and helpful staff (source: Trustpilot guest reviews).
Negative reviews frequently mention difficulties obtaining refunds or credits, expired or unhonored travel credits, and unsatisfactory customer‑service resolutions. Common complaints include cleanliness issues, withheld refunds, and slow or unresponsive support when problems arise (source: Trustpilot negative reviews).
Documentation checklist
- Account email and username used for purchase
- Order number or transaction ID
- Receipt or screenshot of purchase and billing date
- Subscription platform (Web, Apple App Store, Google Play)
- Copies of correspondence with Evolve or support agents
- Certified‑mail tracking/receipt if you send written notice
Common mistakes
Waiting until after the billing cutoff: many cancellations fail because the user cancels too close to or after the renewal time. For Apple and Google purchases you must cancel at least 24 hours before the trial or period end to prevent renewal. For web subscriptions you must cancel before the billing period ends; otherwise you will be charged for the next period and the cancellation will only take effect after that period ends.
Cancelling on the wrong platform: if you subscribed through Apple or Google and cancel on Evolve’s website, billing may still continue because the app store manages the subscription. Expect Apple or Google to control refunds for purchases made through their stores. Also, not retaining proof of cancellation or not documenting communications makes disputes harder to pursue later.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (direct) | No (unless required by law) | Moderate - cancel in Settings before billing period ends; keep documentation |
| Apple App Store | No (refunds handled by Apple; Evolve does not offer refunds) | Easy to cancel via Apple ID subscriptions, but must cancel at least 24 hours before period end |
| Google Play | No (refunds handled by Google; Evolve does not offer refunds) | Easy to cancel via Google Play subscriptions, but must cancel at least 24 hours before period end |
After cancelling
Keep copies of your cancellation confirmation, receipts and any correspondence. If you need help or want to request a refund, first check whether your purchase was handled by Apple or Google - if so, use their refund request processes. Helpful links:
Manage subscriptions on Apple devices
Manage subscriptions on Google Play
If you believe a consumer‑rights violation has occurred in Canada, consider contacting your provincial consumer protection office or the Competition Bureau, or your payment card issuer for a dispute. Retain documentation in case you need to escalate through a dispute or small‑claims process.
Address
For written cancellation or certified‑mail notices, send to:
717 17th St., Suite 2100, Denver, CO 80202
It is recommended to send notices via certified mail (raccomandata) or another trackable method and to keep the delivery receipt as proof.