Cancellation Fit4Life: Easy Method

What is Fit4Life

Fit4Life (sometimes presented as Fit4Me in app stores and support materials) is a digital health and fitness service offering workout plans, meal plans, habit challenges and coaching options. It is delivered via a mobile app and a website and may include separate subscriptions for fitness coaching and meal plans.

The service is available internationally and may be billed through the website or through third‑party platforms such as the Apple App Store or Google Play; billing and cancellation rules depend on how you subscribed.

How to cancel Fit4Life

Which cancellation route you use depends on how you subscribed. Deleting the app alone does not stop recurring billing. If you bought through the App Store or Google Play you must cancel using those stores; if you purchased on the Fit4Life website, cancel on the website. The meal plan subscription is managed separately inside the app and must be cancelled from the app to stop that plan (it does not cancel the main fitness subscription).

• If you subscribed via the website: log in to your account on the Fit4Life/Fit4Me website and follow account > subscription or billing options to cancel (website cancellations apply to website purchases).
• If you subscribed via Apple App Store: open the App Store, tap your profile, go to Subscriptions and cancel Fit4Life/Fit4Me there.
• If you subscribed via Google Play: open the Google Play Store, tap your profile, go to Payments & subscriptions → Subscriptions and cancel there.
• To cancel the meal plan specifically: open the Fit4Me app → More → My Profile → Manage Subscription → locate the meal plan section → tap “Cancel Subscription.” This will not cancel your main fitness/coach subscription. For full details see the support page: How to cancel the meal plan subscription.
• Fit4Life Physiotherapy (Canada): you can call (204) 813‑3484 to request cancellation; provide your account or patient number and full name. Expect processing within 3 - 5 business days and request an email confirmation. If an email address is needed, use the contact address listed on your invoice or the clinic website.
• Important: deleting the app does NOT cancel your subscription. If you deleted the app but were billed, cancel through the platform you used to subscribe or via the website. See: Does deleting the app cancel my subscription?

What happens when you cancel

When you cancel a Fit4Life/Fit4Me subscription, auto‑renewal is typically turned off and you will retain access to paid features until the end of the current billing period. Cancellation typically does not result in immediate loss of access unless otherwise stated at purchase.

If you cancel only the meal plan via the app, your main fitness subscription (coaching, classes, etc.) usually remains active unless you cancel that separately. Billing should stop at the next renewal date; if charges continue after cancellation, save confirmation and contact support and, if necessary, your payment provider.

Account data (profile, progress, messages) may be retained according to Fit4Life’s data retention policies; if you need account deletion, request that explicitly through support or the account settings page.

Will I get a refund?

Refund eligibility depends on how you purchased and what was offered at checkout. If you purchased directly on the website and a money‑back guarantee was offered at purchase, you may be eligible for a refund if you meet the stated conditions: contacting support within the stated timeframe (for example, within 30 days before the subscription ends), having followed the program for the required consecutive days (examples: 7 consecutive days for monthly+ plans, or 3 consecutive days for weekly/bi‑weekly plans), and demonstrating adherence with screenshots. See the money‑back policy: Fit4Me money‑back policy.

Outside such guarantees, fees are generally non‑refundable unless required by applicable law or at the company’s discretion. Refunds can typically only be requested while the subscription is active. If you purchased through Apple or Google, refunds must be requested directly through those platforms under their refund rules: How to get a refund.

Fit4Life plans and pricing

Your consumer rights in Canada

Consumers in Canada (including provinces such as Ontario) are protected by federal and provincial consumer protection laws that can apply to digital subscriptions. These laws may require clear disclosure of auto‑renewal terms, provide cooling‑off or cancellation rights in some situations, and prohibit unfair business practices. Such statutory rights can supplement or override the vendor’s stated refund or cancellation policies.

If you believe a merchant has charged you unfairly or failed to honor cancellation/refund obligations, you may contact your provincial consumer protection office or your payment provider for dispute options and advice on next steps.

Customer experiences

Review platforms show a mix of experiences. Many users report positive interactions with customer support and timely responses (examples cited on Trustpilot: “Good customer support by Kai,” “Quick response when I submitted my cancellation”). See: Fit4Life on Trustpilot.

At the same time, some reviewers report unauthorized charges or difficulty obtaining refunds - claims that they were billed without knowingly subscribing or that charges continued after they submitted a cancellation. These mixed reports make it important to keep records (confirmation emails, screenshots) and to act quickly if you see unexpected billing.

Documentation checklist

• Account or patient number and full name (as shown on your Fit4Life/Fit4Me account)
• Order confirmation or receipt showing purchase date and method
• Screenshots or records demonstrating program adherence (if claiming a money‑back guarantee)
• Cancellation confirmation email or screenshot
• Bank or card statements showing disputed charges, if any

Common mistakes

A common mistake is assuming deleting the app cancels the subscription; it does not. Another frequent issue is cancelling only the meal plan in the app while the main fitness/coaching subscription remains active, leading to continued charges. People also sometimes try to request refunds through support after the subscription has already expired - refunds are typically only processed during the active subscription period or per the vendor’s written guarantee.

To avoid problems, identify which platform billed you (website, Apple, Google), keep cancellation confirmations, and check bank statements in the following billing cycle to ensure charges have stopped.

Comparative recap

After cancelling

After you cancel, save any confirmation email or screenshot showing cancellation and monitor your payment method for any further charges. If you believe you were billed incorrectly after cancellation, contact Fit4Life support and your bank/card issuer promptly to dispute the charge if necessary.

Helpful support links: general cancellation and deletion FAQ - Does deleting the app cancel my subscription?; meal plan cancellation steps - How to cancel the meal plan subscription; money‑back info - Money‑back policy. For user reviews and to see others’ experiences, see Trustpilot: Fit4Life on Trustpilot.

Address

3 - 2665 Henderson Highway, East St Paul, MB, R2E 0C4, Canada