Service de résiliation N°1 en United States
Madame, Monsieur,
Je vous notifie par la présente ma décision de mettre fin au contrat relatif au service Fitbod.
Cette notification constitue une volonté ferme, claire et non équivoque de résilier le contrat, à effet à la première échéance possible ou conformément au délai contractuel applicable.
Je vous prie de prendre toute mesure utile pour :
– cesser toute facturation à compter de la date effective de résiliation ;
– me confirmer par écrit la bonne prise en compte de la présente demande ;
– et, le cas échéant, me transmettre le décompte final ou la confirmation de solde.
La présente résiliation vous est adressée par e-courrier certifié. L’envoi, l’horodatage et l’intégrité du contenu sont établis, ce qui en fait un écrit probant répondant aux exigences de la preuve électronique. Vous disposez donc de tous les éléments nécessaires pour procéder au traitement régulier de cette résiliation, conformément aux principes applicables en matière de notification écrite et de liberté contractuelle.
Conformément aux règles relatives à la protection des données personnelles, je vous demande également :
– de supprimer l’ensemble de mes données non nécessaires à vos obligations légales ou comptables ;
– de clôturer tout espace personnel associé ;
– et de me confirmer l’effacement effectif des données selon les droits applicables en matière de protection de la vie privée.
Je conserve une copie intégrale de cette notification ainsi que la preuve d’envoi.
Cancellation Fitbod: Easy Method
What is Fitbod
Fitbod is a workout app that generates personalized strength-training plans based on your goals, available equipment and past workouts. It tracks progress, suggests weights and reps, and offers premium features through a subscription model.
How to cancel Fitbod
- Website: Go to app.fitbod.me, log in, open "Your Plan" and select Cancel. If no cancel option is visible, contact support at support@fitbod.me.
- Apple App Store (iOS): On your iPhone go to Settings → [Your Name] → Subscriptions → Fitbod → Cancel Subscription.
- Google Play Store (Android): On Android open the Play Store → Profile → Payments & Subscriptions → Subscriptions → Fitbod → Cancel. Or on the web go to play.google.com → My Subscriptions, locate Fitbod, choose Manage → Cancel.
- Email support: If you cannot cancel in the app stores or website, email support@fitbod.me with your name, account email and purchase receipt and request cancellation.
- Registered mail (formal notice): For a formal corporate cancellation or to send written notice, you may send a signed letter via registered mail (raccomandata A/R) to Fitbod’s corporate address (see Address section below).
What happens when you cancel
Cancelling stops future billing but does not automatically issue a refund. You will retain access to Fitbod’s paid features until the end of the current billing period you already paid for. Deleting your Fitbod account is a separate action and does not by itself cancel an active subscription with Apple, Google or Fitbod’s website billing - be sure to cancel the subscription through the correct platform first.
Will I get a refund?
Fitbod’s standard position is that cancelling prevents future charges but does not guarantee refunds. If you purchased directly from Fitbod’s website you can request a refund by emailing support@fitbod.me with your name, account email and receipt; requests are handled case-by-case. Fitbod’s Terms also state a full refund is allowed within ten (10) calendar days of a website purchase; after that, purchases are generally final.
For purchases made through the Apple App Store or Google Play, refunds are handled by Apple or Google respectively. To request an Apple refund use reportaproblem.apple.com or contact Apple Support. For Google Play, use Google’s refund process via the Play Help pages (see links below) or contact Google Play Support; you may also contact Fitbod support to assist with your request.
Fitbod plans and pricing
| Plan | Price (CAD) | Period | Notes |
|---|---|---|---|
| Monthly Plan | C$16.49 | Monthly | Full access to premium features (iOS App Store listing) |
| Monthly Plan (alternate listing) | C$17.99 | Monthly | Alternate App Store listing (iOS) |
| Annual Fitbod Elite (Yearly Plan) | C$129.99 | Yearly | Billed annually (iOS App Store listing) |
Your consumer rights in Canada
Under Canadian federal and provincial consumer protection laws, digital subscriptions may entitle you to remedies (including refunds) where a service is defective, misrepresented, or undelivered. Fitbod’s 10‑day website refund window in its Terms may not override statutory consumer rights. Purchases made through Apple or Google are also subject to those platform operators’ refund policies and protections.
If you experience unauthorized or repeated charges after cancellation and Fitbod does not resolve the issue, you may dispute the charges with your payment provider (bank or card issuer) and file complaints with provincial consumer protection agencies. Businesses must not misrepresent cancellation or refund terms or provide inadequate customer service; failure to comply could constitute unfair business practices in Canada.
Customer experiences
Users commonly praise Fitbod for its ability to generate adaptive, equipment-aware workouts, clear tracking and visible fitness improvements. Reviewers highlight helpful recovery tracking and a generally attractive interface.
On the other hand, some users report problems with the recommendation algorithm (repeating exercises, inconsistent time estimates and weight suggestions), difficulties cancelling or obtaining refunds, and slow or email-only customer support. There are reports of login or access issues after purchase or renewal that required support intervention.
Documentation checklist
- Purchase receipt or order confirmation (email or App Store / Google Play order ID).
- Screenshots showing active subscription in the platform (Settings → Subscriptions or Play Store subscription page).
- Emails sent to or received from Fitbod support, including timestamps.
- Bank or card statements showing charges and renewal dates.
- If you sent registered mail, a copy of the signed letter and the postal tracking / return receipt (raccomandata A/R).
Common mistakes
A frequent mistake is deleting the Fitbod app or your Fitbod account without cancelling the subscription through the platform that billed you; that leaves the subscription active and billing continues. Another common error is trying to cancel a store-billed subscription (Apple/Google) through Fitbod’s website - those must be cancelled via the App Store/Play Store. People also sometimes expect automatic refunds on cancellation; Fitbod’s policy normally stops future billing but does not guarantee refunds except as allowed by its 10‑day website refund window or platform refund processes. Finally, customers sometimes contact the wrong address or fail to keep documentation (receipts or screenshots), which slows dispute resolution.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Website (app.fitbod.me) | Refunds: Request via support@fitbod.me; 10‑day full refund window for website purchases; otherwise not guaranteed | Low - Moderate |
| Apple App Store (iOS) | Refunds: Handled by Apple via reportaproblem.apple.com or Apple Support | Moderate |
| Google Play Store (Android) | Refunds: Handled by Google Play refund process; can request via Play Help or contact support | Moderate |
| Registered mail to Fitbod HQ | Refunds: Same Fitbod refund rules apply; used for formal written notice and escalation | High (formal, slower) |
After cancelling
After you cancel, monitor your email and bank/card statements for confirmations and to ensure no further charges are taken. If you need a refund, start with the appropriate channel: contact Fitbod at support@fitbod.me for website purchases, use Apple’s refund portal for App Store purchases, or use Google Play’s refund process for Play Store purchases (Google Play refund info). Keep copies of all correspondence and receipts; if Fitbod does not resolve unauthorized charges, contact your financial institution and consider filing a complaint with your provincial consumer protection agency.
Address
Fitbod, Inc
1655 Taraval St.
San Francisco, California 94116
United States