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I hereby notify you of my decision to terminate the contract relating to the Les Mills service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Les Mills: Easy Method
What is Les Mills
Les Mills is a global fitness company that offers on-demand and live workout content under the LES MILLS+ brand, including classes such as BODYPUMP, RPM, Pilates and Stretch. It provides subscription access to workout videos, programs and class plans via web, iOS and Android apps, and through partner clubs and resellers.
How to cancel Les Mills
- iOS (App Store): Open iOS Settings → tap your profile initials → Subscriptions → select LES MILLS+ → Cancel Subscription → confirm. Your access continues until the end of the paid period.
- Android (Google Play): Open the Google Play Store → Profile → Payments & subscriptions → Subscriptions → select LES MILLS+ → Cancel Subscription. Or inside the LES MILLS+ app: Profile → Settings → Subscriptions → Cancel Subscription. Access continues for the remainder of the paid period.
- Web (direct via LES MILLS+): Log into your LES MILLS+ account on the website → My Account → Subscription Details → Cancel Subscription → follow the confirmation prompts. Access remains until the subscription period ends.
- If you subscribed through a reseller, club or other partner, you must cancel through that original channel (for example, your gym or corporate program) rather than via the LES MILLS+ website or app.
- Alternative methods (if available): contact Les Mills customer support by the channel shown on your account or the contact page. Email or canceling online are usually fastest; if you prefer, you may use phone or postal methods provided by the reseller or support page.
- To avoid being charged after a free trial, cancel at least 24 hours before the trial ends.
What happens when you cancel
When you cancel a LES MILLS+ subscription, recurring billing stops so you will not be charged for future periods. You retain access to the service for the remainder of the period you already paid for (for example, until the end of the month or year). Your account and profile typically remain active so you can sign back in, review past workouts and re-subscribe later; check your account settings or support documentation for specifics about data retention or content downloads.
Will I get a refund?
New users receive a free 14‑day trial; to avoid being charged you must cancel at least 24 hours before the trial ends. Beyond the trial, LES MILLS+ generally does not provide refunds (no pro‑rata or otherwise) once a subscription has been purchased. If you cancel during a paid period you will keep access until the paid period ends but will not receive a refund for that period. If you subscribed through a third‑party reseller or club, their refund policy may differ, so check with them directly.
Les Mills plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Premium Annual | C$239.99 | Annual | Full access to all programs (indoor cycling, BODYPUMP, etc.) |
| Premium Monthly (equivalent) | C$40.00 | Monthly (when billed as annual equivalent) | Same as Premium Annual, paid upfront |
| Base Annual | C$80.00 | Annual | Limited collection of workouts (Base tier) |
Your consumer rights in Canada
In Canada, federal and provincial consumer protection principles require clear disclosure of contract terms, fair cancellation practices and protection against unfair business practices. A business may lawfully set a no‑refund policy for digital subscriptions so long as that policy was clearly disclosed before purchase. Canadian consumers retain the right to clear contract terms and to receive accurate renewal information; if you believe terms were not disclosed or you were misled about renewal or charges, contact your provincial consumer protection office or the federal consumer information resources for guidance.
Customer experiences
Many users praise LES MILLS+ for the variety and production quality of its workouts and the range of class types (for example BODYPUMP, RPM, Pilates and Stretch). Users find the programs motivating and professionally produced. Common complaints include subscription problems (unexpected renewals, price changes or difficulty cancelling), app performance issues (video loading failures, poor UX or sign‑in errors) and customer support delays or unhelpful responses. If you experience problems, document receipts and correspondence before contacting support or a reseller.
Documentation checklist
- Account email and username
- Order or subscription confirmation number / receipt
- Proof of payment (bank/credit card statement showing the charge)
- Screenshot(s) of subscription status in the app or web account
- Date you signed up and date you attempted to cancel
- If applicable, contact details for the reseller, club or employer through which you subscribed
Common mistakes
Users often try to cancel in the wrong place - subscribing on iOS or Android requires cancellation through the App Store or Google Play rather than through the LES MILLS+ website. Another frequent mistake is waiting until the last minute of a free trial and missing the 24‑hour cutoff, which results in an automatic charge. Expecting a refund after cancelling mid‑period is also common; LES MILLS+ does not typically refund after purchase. Finally, failing to confirm cancellation (for example, not checking that the subscription shows “cancelled” or retaining a confirmation email) can lead to unexpected renewals.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | No (trial only) | Easy |
| Google Play (Android) | No (trial only) | Easy |
| Web (LES MILLS+ account) | No (trial only) | Easy |
| Reseller / Club | Varies (check reseller policy) | Varies |
| Phone / Email support | No (trial only); exceptions possible via reseller | Medium |
After cancelling
After you cancel, keep your confirmation (screenshot or email). If you have technical issues or need help, use the LES MILLS+ support or contact pages; for App Store or Google Play subscription problems use Apple or Google support. Helpful links: LES MILLS+ home and account page LES MILLS+, LES MILLS contact/support Contact LES MILLS, Apple subscription support (Canada) Manage subscriptions on iPhone or iPad, Google Play subscriptions help Manage subscriptions on Google Play, and general Canadian consumer information Consumer protection - Canada.ca. If you believe terms were not disclosed or you experience billing errors, contact your card issuer and your provincial consumer protection office for next steps.
Address
Les Mills (San Francisco office): 235 Montgomery St., Suite 950, San Francisco, CA 94104, USA