Cancellation service #1 in Canada
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Romwod service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Romwod: Easy Method
What is Romwod
Romwod (now branded as Pliability) is a subscription-based mobility and recovery service that provides daily guided stretching and mobility routines through its website and mobile apps. It is aimed at athletes and people looking to improve flexibility, recovery, and movement quality via on-demand video content and program features.
How to cancel Romwod
- Website (preferred, fastest): Log in at Pliability (formerly ROMWOD), go to Settings → My Plan (or Account/Subscription), then select “Cancel Subscription.” Cancellation is effective at the end of your current billing period - no prorated refund is issued.
- Google Play: Open the Google Play Store app → Profile → Payments & subscriptions → Subscriptions → find ROMWOD/Pliability and tap “Cancel subscription.”
- Apple / iOS: Many users report the app does not appear under Apple subscriptions; if your subscription was purchased through the provider rather than Apple, you must cancel via the website. If billed through Apple, follow Apple’s subscription cancellation flow in your device settings or consult Apple Support.
- Email (if you prefer support help): Send a cancellation request from the account email to support@romwod.com (or info@crossfitkingstowne.com), include your account email, last billing date, and request written confirmation. Keep a copy of the sent message and any reply.
What happens when you cancel
When you cancel, the subscription stops automatic renewal and remains active until the end of the current paid billing period. You will retain access to member content until that date; ROMWOD’s published terms state no refund is issued for the remaining time in that billing cycle. For account data and content access beyond the subscription end, consult your account settings or the service’s terms for any data‑retention or account-deletion policies.
Will I get a refund?
ROMWOD’s published policy indicates no refunds for partial billing periods and no credit or refund is provided if you cancel mid-cycle. The service’s terms do not state a 14‑day cooling‑off window. Exceptions can arise if there are unauthorized charges, billing errors, or if a local consumer-protection law applies; in those cases you should contact ROMWOD support first and, if necessary, your payment provider (bank, card issuer, Google, or Apple) to dispute the charge or request a refund. Consumers in Canada should also check applicable provincial consumer protection rules which may affect refund rights for digital subscriptions.
Romwod plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Athlete Monthly Subscription | C$24.99 | Monthly | Full access to mobility and stretch routines via in-app purchase |
| Athlete Annual Subscription | C$249.99 | Annual | Full access to mobility and stretch routines via in-app purchase |
Your consumer rights in Canada
Canadian consumer protection is governed largely at the provincial level and can vary. Businesses must disclose cancellation and refund terms clearly; however, ROMWOD’s terms state a no‑refund approach for partial periods. In some provinces (for example, Quebec) or under certain circumstances, statutory rights may provide additional remedies or cooling-off periods that override a vendor’s stated policy. If you believe your statutory rights apply, contact your provincial consumer protection office or seek guidance from your payment provider for disputing charges.
Customer experiences
Customer reports are mixed: some users praise the daily routines and value of the service, calling it a worthwhile monthly expense. On the other hand, many reviewers mention difficulty canceling, unexpected continued charges after cancellation, and frustration with refunds being refused. iOS users have specifically reported billing confusion where the app does not appear under Apple subscriptions, which can complicate cancellation timing and add to disputes.
Documentation checklist
- Account email and username
- Receipt or order confirmation showing plan and last payment
- Screenshot or copy of cancellation confirmation (or email to support)
- Dates and amounts of disputed charges (bank or card statements)
- Which platform billed you (Website / Google Play / Apple)
Common mistakes
Typical errors include: assuming deleting the app cancels the subscription (it does not), cancelling the app but not the subscription in Google Play or Apple, failing to get or save a written confirmation of cancellation, waiting until after the billing date so the subscription renews before cancellation takes effect, and assuming a refund will be automatic - ROMWOD’s terms state no prorated refunds for the remainder of a billing period.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Website (Account settings) | No refund for current period; cancellation effective next cycle | Low |
| Google Play | Generally no prorated refund; Google refund process may apply | Medium |
| Apple / iOS | No if billed by provider; if billed by Apple, follow Apple refund process | High (users report confusion) |
| Email to support | No guaranteed refund; depends on circumstances and support decision | Medium - High (requires follow-up and confirmation) |
After cancelling
After you cancel, save the cancellation confirmation and monitor your bank/card statements for any further charges. If you are charged after cancellation, contact ROMWOD support immediately and provide your documentation; if that does not resolve the issue, contact your payment provider to dispute the charge. Helpful links: Pliability (formerly ROMWOD) homepage: https://pliability.com. Google Play subscription help: Google Play subscriptions. Apple subscriptions support: ROMWOD on the App Store. For Canadian consumer guidance, see: Competition Bureau Canada.
Address
Romwod LLC, Long Beach, California, United States
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.