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Cancellation service #1 in Canada
WoW (World of Warcraft) is a subscription-based massively multiplayer online role-playing game (MMORPG) published by Blizzard Entertainment. WOW Presents Plus is a separate streaming subscription service offering drag-race franchises and original content; in Canada, WOW Presents Plus subscriptions are commonly purchased as in-app purchases through the Apple App Store.
Which steps you follow depends on how you bought the subscription (Battle.net/Blizzard, Apple in-app purchase, or a third-party payment). Below are the common paths and a recommended approach if you want written proof.
Cancelling disables auto-renewal. You will generally retain access to the subscription for the remainder of the paid period (for example, if you cancel a monthly plan after activation, that month remains active until the period ends). Your account and characters (for WoW) remain intact; only the paid access ends at the next renewal date. Subscriptions may stop granting downloadable or streaming content access once the paid period expires.
Account data (profile, characters, watch history) is typically retained by the service per its privacy/data retention policy, but you should review Blizzard’s privacy page or WOW Presents Plus terms if you have specific concerns about data deletion.
Refunds depend on where and how you purchased the subscription and on the provider’s policies. In many cases digital subscriptions are non-refundable once the service period has begun, but exceptions may apply (e.g., duplicate charges, billing errors, or local consumer protections). Purchases made through the Apple App Store are subject to Apple’s refund process and review; contact Apple Support for those requests. Purchases made directly via Blizzard/Battle.net may be reviewed by Blizzard Support on a case-by-case basis.
If you believe you qualify for a refund (billing error, unauthorized charge, or misrepresentation), open a support ticket with the seller and retain proof of purchase. If the seller declines, you can also contact your card issuer to dispute an unauthorized charge or explore provincial consumer complaint routes in Canada.
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| WoW Recurring Subscription - 1 month | C$21.99 | Monthly | Recurring subscription for 1 month WoW game time |
| WoW Recurring Subscription - 3 months | C$52.49 total (~C$17.50/month) | Every 3 months | Recurring subscription for 3 months WoW game time |
| WoW Recurring Subscription - 6 months | C$97.99 total (~C$16.34/month) | Every 6 months | Recurring subscription for 6 months WoW game time |
| WoW Recurring Subscription - 12 months | C$195.98 total (~C$16.34/month) | Every 12 months | Recurring subscription for 12 months WoW game time |
| WOW Presents Plus - Monthly (in-app purchase) | C$7.99 | Monthly | Access to WOW Presents Plus streaming content (Drag Race franchises, originals) |
| WOW Presents Plus - Yearly (in-app purchase) | C$79.99 | Yearly | Full year access to WOW Presents Plus streaming content |
Canadian consumers are protected by federal and provincial consumer protection laws which require clear pricing, accurate representations and remedies for misleading practices. Rights and remedies can vary by province and by whether the purchase was made domestically or internationally. If you believe a seller breached consumer protection rules, you can contact your provincial consumer protection office for guidance or lodge a complaint.
For banking disputes (unauthorized or incorrect charges) you can contact your card issuer to request a chargeback or investigation. For digital purchases via app stores, follow the platform’s refund and dispute procedures first. For general federal consumer information see the Government of Canada consumer pages at https://www.canada.ca/en/services/finance/consumer-protection.html.
Users commonly report that cancelling a Blizzard subscription through their Battle.net account is straightforward and immediate in disabling renewal, while refunds are less frequent and handled case-by-case. In-app purchases (especially via Apple) require handling through the app store and the refund outcome depends on Apple’s review. Some customers experience delays in support responses or confusion when subscriptions cross purchase platforms (e.g., Battle.net vs App Store).
Those with successful cancellations tend to keep clear records (screenshots, confirmation emails, payment receipts) and, when necessary, escalate to registered mail or their bank for disputed charges. Overall outcomes vary by individual circumstances and purchase channel.
Common errors include attempting to cancel within the game or on the wrong platform (for example, cancelling in-game when the subscription is billed through the App Store), assuming cancellation is immediate without verifying auto-renewal status, and not saving proof of cancellation or receipts. Another frequent mistake is not checking all devices tied to the same Apple/Google account where in-app subscriptions can remain active.
Example: a user cancels WoW via Battle.net but purchased WOW Presents Plus as an Apple in-app subscription; the Apple subscription remains active and continues to bill if not cancelled separately via the device’s Subscriptions settings.
| Method | Refund | Difficulty |
|---|---|---|
| Cancel via Battle.net account | Depends - refunds handled case-by-case by Blizzard | Low |
| Cancel / refund via Apple App Store (in-app purchases) | Handled by Apple under App Store policies; submit request to Apple | Medium |
| Contact Blizzard Support (ticket) | Depends - possible review and exceptions for billing errors | Medium |
| Registered mail (raccomandata A/R) to publisher | Unlikely to automatically produce a refund; useful as proof of cancellation/delivery | High |
After you cancel, monitor the email associated with your account for confirmations and check your payment method for any unexpected charges around the next renewal date. If charges continue, contact the seller’s support and your payment provider promptly. If you need to request a refund from Apple, use Apple's refund request; for Blizzard support, see Blizzard Support. For information on consumer rights or to file complaints in Canada, refer to Government of Canada consumer protection.
WOW Kurfürstendamm 71 10707 Berlin Germany
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Written by Owen King
Digital-law graduate · 4 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 4 years.