Servizio di disdetta N°1 in Canada
Gentile Signora, Egregio Signore,
Con la presente Le notifico la mia decisione di porre fine al contratto relativo al servizio Calgary Herald.
Questa notifica costituisce una volontà ferma, chiara e non equivoca di disdire il contratto, con effetto alla prima scadenza possibile o conformemente al termine contrattuale applicabile.
La prego di prendere ogni misura utile per:
– cessare ogni fatturazione a partire dalla data effettiva di disdetta;
– confermarmi per iscritto la corretta presa in carico della presente richiesta;
– e, se del caso, trasmettermi il saldo finale o la conferma di saldo.
La presente disdetta Le è indirizzata tramite posta elettronica certificata. L'invio, la marcatura temporale e l'integrità del contenuto sono stabiliti, il che ne fa uno scritto probante conforme ai requisiti della prova elettronica. Dispone quindi di tutti gli elementi necessari per procedere al trattamento regolare di questa disdetta, conformemente ai principi applicabili in materia di notifica scritta e di libertà contrattuale.
Conformemente alle regole relative alla protezione dei dati personali, Le chiedo inoltre:
– di eliminare l'insieme dei miei dati non necessari ai Suoi obblighi legali o contabili;
– di chiudere ogni spazio personale associato;
– e di confermarmi l'effettiva cancellazione dei dati secondo i diritti applicabili in materia di protezione della vita privata.
Conservo una copia integrale di questa notifica così come la prova di invio.
Cancellation Calgary Herald: Easy Method
What is Calgary Herald
The Calgary Herald is a major daily newspaper serving Calgary and southern Alberta, offering print editions and digital products including a website, mobile apps and an ePaper replica. It publishes local, national and international news, opinion, sports and lifestyle coverage for readers in the Calgary region and beyond.
How to cancel Calgary Herald
- Decide which product you have (print delivery, digital app subscription, ePaper via App Store) so you follow the correct process.
- For print subscriptions, prepare a signed cancellation letter including your name, address, subscriber number (if known), phone and reason for cancelling; send it by registered mail (raccomandata A/R) to Calgary Herald P.O. Box 2400, Station M Calgary, AB T2P 0W8 and keep the receipt as proof of delivery.
- For digital subscriptions bought through the Calgary Herald app (iOS), cancel inside the app account settings if supported, or follow Calgary Herald’s account portal instructions found on their subscription/support page.
- For purchases made through the Apple App Store (ePaper or Full Access via iOS), manage or cancel the subscription in your Apple ID subscription settings and, if needed, request refunds through Apple’s support/Report a Problem process.
- If you prefer phone assistance, call Calgary Herald customer service (use the number listed on their subscription/support pages) and request a cancellation; ask for a confirmation number or email and record the representative’s name and time of call.
What happens when you cancel
Cancellation usually ends future billing and stops deliveries or digital access at the end of the current paid period. For fixed-term print contracts there may be an end date or early-termination terms; for monthly plans cancellation typically prevents the next automatic renewal but does not always produce an immediate refund. Digital subscriptions purchased through third-party platforms (for example, the App Store) will follow those platform rules for access and renewal dates.
After you cancel, the publisher will retain your account and billing record as required for business and legal purposes; if you want data removed, request account closure or data deletion explicitly and confirm what will remain under their privacy policy.
Will I get a refund?
Refunds are determined by the Calgary Herald’s billing and refund policies and by the terms of the marketplace used to purchase the subscription. In many cases, refunds are considered on a case-by-case basis: prorated refunds may be granted for unused portions of a pre-paid period, while promotional or deeply discounted fixed-term plans may have limited refundability. Purchases made through Apple’s App Store are subject to Apple’s refund policies and must be handled through Apple.
To increase the chance of a refund, contact customer service promptly, provide proof of payment and explain your reason. Keep in mind that taxes, processing fees and the timing within a billing cycle can affect any refund amount.
Calgary Herald plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Print + Digital (Tuesday - Saturday) | C$28.17/month | Monthly (discounted rate) | Print delivered Tue - Sat plus digital access; 1‑month or 6‑month term |
| Print + Digital (Saturday only) | C$15.17/month | Monthly (discounted rate) | Print delivered Saturday only plus digital access; 1‑month or 6‑month term |
| ePaper (via App Store) | C$12.99/month | Monthly | Full digital replica edition via iPad/iPhone ePaper app |
| Single ePaper Issue (via App Store) | C$1.99/issue | Per issue | Single edition purchase via ePaper app |
| Full Access (via Calgary Herald app) | C$14.99/month | Monthly | Unlimited access to content via Calgary Herald app (iOS) |
| Note: Prices are specific examples based on available offerings; geographic availability and taxes may vary. | |||
Your consumer rights in Canada
In Canada, consumer protections are governed at the provincial and federal level. In Alberta you have rights under provincial consumer protection laws that require clear disclosure of contract terms, automatic renewal terms and cancellation policies. If you were charged without proper consent or clear disclosure, you can file a complaint with Consumer Protection Alberta and seek dispute resolution. For digital purchases through third‑party platforms (like Apple), you may also rely on the platform’s billing and refund processes.
If you believe a charge is fraudulent or unauthorized, contact your bank or credit card provider immediately to dispute the transaction and request a chargeback while you pursue resolution with the publisher. Keep records of communications, receipts and proof of cancellation when asserting your consumer rights.
Customer experiences
Reports from customers are mixed. Many digital subscribers find in-app or App Store cancellations straightforward and receive clear confirmation; others say contacting consumer service by phone resolves issues quickly when representatives provide immediate confirmation. Some print subscribers report longer processing times and recommend sending written notice by registered mail to ensure proof of receipt. Common praise includes responsive customer service representatives and improved digital access, while frustrations typically relate to delays in stopping print deliveries or confusion about promotional pricing and automatic renewals.
Documentation checklist
- Subscriber name, address and account/subscriber number (if available)
- Copy of the original subscription confirmation or receipt
- Payment method details and dates (last charged amount and date)
- Signed cancellation letter (for mailed notices) and registered‑mail receipt
- Copies/screenshots of any cancellation confirmation (email, chat transcript, phone reference number)
Common mistakes
One common mistake is cancelling the wrong product type - for example attempting to cancel an App Store purchase through the publisher instead of through Apple’s subscription settings. Another error is relying on a single phone call without getting written confirmation; verbal requests can take longer to process or be harder to prove. Sent cancellation letters without registered‑mail proof can be lost or disputed. Finally, not checking the exact end date of the current billing period can lead to unexpected additional charges if cancellation is made after the renewal date.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Online account / publisher portal | Possible prorated refund depending on terms; publisher handles directly | Low - Moderate |
| Phone to customer service | May be eligible for refund; case‑by‑case and requires follow‑up | Moderate |
| Registered mail to P.O. Box (raccomandata A/R) | Best for proof; refunds depend on contract and timing | Moderate (slower but reliable) |
| App Store / in‑app (Apple) | Refunds handled by Apple under their policies | Low (manage via Apple ID) |
After cancelling
After you cancel, monitor your bank/credit card statements to confirm no further charges are applied and retain any confirmation emails or registered‑mail receipts. If access continues beyond the confirmed end date or you are billed in error, contact the publisher immediately and, if necessary, open a dispute with your payment provider. For App Store subscriptions, check your Apple ID subscription list to ensure the subscription is removed. If you need help or want to confirm policy details, use the Calgary Herald subscription support pages and platform support links below.
Helpful links:
Calgary Herald Subscriptions / Support
Apple - Manage subscriptions (Canada)
Apple - Request a refund for apps and content
Address
Calgary Herald P.O. Box 2400, Station M Calgary, AB T2P 0W8 Canada