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Cancellation service #1 in Canada
Country Living is a lifestyle magazine covering home, garden, cooking, crafts and country-inspired living. It is offered in print and digital formats and, depending on where you subscribe, as single issues, short-term digital plans, or ongoing auto-renewing subscriptions (including a Country Living All Access digital option).
When you cancel an auto-renewing digital or print subscription, future renewals are stopped but access typically continues until the end of the paid period. For Country Living All Access purchased via the web, payments are non-refundable and you can use the service through the paid term. For App Store purchases, disabling auto-renew prevents the next billing cycle but does not terminate the active period already paid for via Apple. For print subscriptions cancelled through Country Living, any refund due is based on remaining issues not yet mailed.
Refund policies differ by purchase method. App Store (iTunes) subscriptions are governed by Apple; the publisher does not provide refunds for in-app/App Store purchases and Apple generally handles refund requests. Country Living’s All Access web subscriptions are described in their materials as non-refundable; canceling stops future payments but you keep access for the remainder of the term. For print subscriptions, Country Living states that a refund will be issued for remaining issues that have not yet been mailed after cancellation. If you cancelled a free trial before it ended, you will avoid being charged for the paid subscription.
| Plan | Price | Period | Features |
|---|---|---|---|
| Single Digital Issue | C$8.49 | Per issue | Access to individual issue (e.g., Jan ’26 or Feb ’24 edition) |
| 3-Month Digital Subscription | C$19.99 | Every 3 months | Approx. 12 issues/year equivalent; saves ~22% vs single-issue pricing |
| Annual Digital Subscription | C$49.99 | Annually | 12 issues/year; approx. C$4.17 per issue; saves ~51% vs single-issue pricing |
Country Living’s official materials do not explicitly state a Canadian statutory cooling-off or 14-day right of withdrawal. Canadian consumer protection laws vary by province and by the type of purchase (digital vs. physical goods), and statutory rights may apply independently of a publisher’s stated policy. If you believe you are entitled to a remedy under Canadian law (for example, a misrepresented subscription or an unauthorized charge), consider contacting your payment provider or card issuer, and consult federal or provincial consumer protection offices for guidance. This page does not constitute legal advice.
Reported user experiences include frequent complaints about difficulty cancelling subscriptions - some customers find online cancellation confusing or impossible and report slow or unresponsive customer service. Other complaints involve missed deliveries and delays resolving subscription or delivery issues. Public feedback suggests a pattern of frustration for users who need help cancelling, even though the publisher’s stated cancellation options include online account management and customer service assistance.
Avoid assuming all cancellations follow the same process: App Store subscriptions must be managed through your Apple account, not the publisher’s site. Many customers expect immediate refunds when a subscription is cancelled; for web All Access subscriptions Country Living states payments are non-refundable and access remains until the term ends. Another common error is waiting until hours before renewal - App Store auto-renew must be turned off at least 24 hours before the period ends to prevent the next charge. Finally, not keeping a copy of cancellation confirmations or invoice notes removes evidence you may need if a dispute arises.
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | No refunds provided by iTunes/publisher for purchased subscriptions; handle refund requests via Apple. | Medium - cancel via your Apple ID subscriptions; cannot cancel an already active paid period through Apple. |
| Web (Country Living All Access) | Payments described as non-refundable; access continues until the end of the current term. | Medium - publisher states you can cancel via customer service, but some users report difficulty contacting support. |
| Print subscription (mail/web) | Refund issued for remaining copies not yet mailed after cancellation. | Low - can cancel online after logging in or by writing “cancel” on your invoice; allow processing time. |
Keep copies of all cancellation confirmations, invoices and any correspondence. If you purchased through Apple, visit Apple's manage subscriptions page for instructions and to request any Apple-side support or refunds. For publisher-managed subscriptions, use Country Living’s subscription or customer service pages (for example, their subscription landing or customer service contacts) to confirm cancellation and to request receipts or pro-rated refunds where applicable. If you encounter unresponsive support or unauthorized charges, contact your bank or card issuer and consider filing a complaint with provincial consumer protection authorities; for federal guidance see Government of Canada consumer protection. Retain all documentation in case you need to escalate.
For formal cancellation by mail, send your request to:
Country Living Magazine
2901 2nd Avenue South, Suite 170
Birmingham, AL 35233
ATTN: Reader Services
Send via registered mail (registered post / return receipt recommended) and keep the return receipt as proof of delivery. Include your account details, a clear statement of cancellation, and any supporting documents or invoices.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Amelia Clark
Digital-law graduate · 4 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 4 years.