Cancellation service N°1 in Italy
Contract number:
To the attention of:
Cancellation Department – Elle Decor
Via Roberto Bracco, 6
20159 Milano
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Elle Decor service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
13/01/2026
Cancellation Elle Decor: Easy Method
What is Elle Decor
Elle Decor is a lifestyle and interior design magazine offering print and digital editions, special issues and an All‑Access digital membership. In Canada the magazine is available via app stores, a Canada-based distributor for print subscriptions and directly through Elle Decor’s web services for digital and combined plans.
How to cancel Elle Decor
Cancellation steps depend on where you bought the subscription. Follow the platform‑specific instructions below to ensure your request is processed correctly.
- App Store (iOS): Open your Apple ID subscriptions in iTunes/App Store settings and cancel the Elle Decoration/ELLE DECOR subscription. Apple subscriptions auto‑renew unless cancelled at least 24 hours before the end of the current period; you cannot cancel a subscription for the current active period from Elle Decor’s side. See the app listing: Elle Decoration on the App Store.
- Google Play (Android): Cancel via Google Play Subscriptions in your Google account. Google Play subscriptions generally auto‑renew and are managed through Play Store settings; follow the subscription management steps in your Google account.
- Web (All‑Access / Print + Digital): Contact Elle Decor customer service to cancel an All‑Access or web subscription; subscriptions auto‑renew until cancelled, and cancellation will stop future renewals while keeping access until the end of the current term. See the All‑Access FAQ: Elle Decor All Access FAQ.
- Print subscription via invoice: Log in to your account and cancel online or write “cancel” on your invoice and follow the submission instructions. Refunds are issued for remaining copies not yet mailed. See the print subscription FAQ: Print subscription FAQ.
What happens when you cancel
When you cancel an auto‑renewing subscription your future renewals stop but your access usually continues until the end of the paid period. For app‑store purchases, account management and billing remain with Apple or Google; you will retain access for the remainder of the current subscription term even after cancelling. For web All‑Access subscriptions, Elle Decor will stop automatic renewal but keep your access active until the term expires. For print subscriptions, cancelling stops further issues and may entitle you to a refund for issues not yet mailed.
Will I get a refund?
Refunds depend on product type and purchase platform. Web All‑Access and digital subscriptions are stated as non‑refundable by Elle Decor; you keep access until the end of the paid term. Print subscriptions may receive a pro‑rated refund for remaining issues not yet mailed. There is no published 14‑day cooling‑off or automatic statutory refund right specific to Elle Decor for Canadian purchases in the available documentation; any refund outside the stated policy would be at Elle Decor’s or the retailer’s discretion (or handled under the platform’s refund mechanism, e.g., Apple or Google).
Elle Decor plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| ELLE Decoration Canada - Annual Print Subscription | From C$13.99 | Annual | 2 issues/year delivered |
| ELLE DECOR App - Single Issue (In‑App Purchase) | C$3.99 per issue | One‑time purchase | Digital issue via app |
| ELLE Decor Magazine US App - Subscription (Apple In‑App) | C$2.79 per month (equiv.) | Monthly | Digital subscription via Apple Store |
| ELLE Decor Magazine US App - Subscription (Apple In‑App) | C$27.99 per year (equiv.) | Annual | Digital subscription via Apple Store |
Your consumer rights in Canada
Canadian consumer protection laws vary by province but generally require clear disclosure of automatic renewal terms and fair billing practices. The information available from Elle Decor indicates subscriptions auto‑renew and that refund eligibility depends on the product type; digital All‑Access is presented as non‑refundable while print may offer refunds for undelivered issues. If you believe a renewal or refund practice breaches provincial law (for example, lack of clear disclosure or a failure to honor cancellation), you can file a complaint with your provincial consumer protection office or pursue dispute resolution through the payment platform (Apple/Google) or your card issuer.
Customer experiences
Publicly available reviews for Elle Decor Canada are limited. A Canada distributor listing (KO Media) shows promotional pricing but no user reviews. There are negative Trustpilot reviews for a different business named “Ellure Decor” that refer to delivery and service problems; those reviews do not appear to apply to Elle Decor Canada. Overall, documented customer feedback specific to Elle Decor Canada is sparse in the sources reviewed.
Documentation checklist
- Order confirmation or receipt (email or app store receipt)
- Subscription ID or account email used for the subscription
- Invoice copy (for print subscriptions) showing billing and shipment details
- Proof of cancellation attempt (screenshots, cancellation confirmation, or correspondence)
- Payment method details (last four digits of card, purchase date) to assist support
Common mistakes
Common errors include cancelling on the wrong platform (for example attempting to cancel an Apple subscription from the web account rather than from your Apple ID), missing the platform’s required cut‑off period (App Store requires cancellation at least 24 hours before renewal), assuming a 14‑day cooling‑off applies to digital subscriptions, and not retaining receipts or invoice numbers when contacting support. These mistakes can delay processing or leave you charged for an additional term.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | Refunds handled by Apple; Elle Decor notes cancellations via iTunes - Elle Decor does not typically issue refunds for active term | Low - Medium (managed in Apple account; time window applies) |
| Google Play (Android) | Refunds handled by Google Play policies; cancellation stops future renewals | Low - Medium (managed in Google Play subscriptions) |
| Web All‑Access / Print + Digital | Digital/All‑Access: payments stated non‑refundable; access continues until term end. Print+Digital: see print refund rules | Medium (requires contacting customer service) |
| Print subscription via invoice | Pro‑rated refund for issues not yet mailed | Medium (requires account login or written notice on invoice) |
After cancelling
Keep confirmation of cancellation and any correspondence. If you purchased through Apple or Google and need a refund, follow their refund request processes. For web or print subscription problems, use Elle Decor’s FAQs and customer service channels; links below point to official pages referenced in this guide. If you face unresolved billing issues, consider contacting your bank or the app store support channel for dispute assistance.
Useful links: App listing: Elle Decoration on the App Store; All‑Access FAQ: Elle Decor All Access FAQ; Print FAQ: Print subscription FAQ; distributor listing: KO Media - Canada listing.
Address
For postal cancellation notices it is advisable to send a registered letter (for legal proof). Mailing address: Hearst Magazines Italia S.p.A., Via Roberto Bracco, 6, 20159 Milano, Italy.