Cancellation service N°1 in Israel
Contract number:
To the attention of:
Cancellation Department – Haaretz
Schocken 21, P.O. Box 35029
61350 Tel Aviv
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Haaretz service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
13/01/2026
Cancellation Haaretz: Easy Method
What is Haaretz
Haaretz is an Israeli daily newspaper offering an English-language edition and apps that provide news, analysis and opinion. It publishes content on haaretz.com and distributes via mobile apps on iOS and Android; subscriptions grant digital access to the English edition and related app features.
How to cancel Haaretz
- App Store (iOS / iPadOS): Subscriptions purchased through Apple are managed in your Apple ID settings. Open Settings on your device, tap your name, then Subscriptions; select the Haaretz subscription and choose Cancel. Apple requires cancellation at least 24 hours before the end of the current period; you cannot cancel and receive a refund for the active period, and any unused portion of a free trial is forfeited if you subscribe. For Apple support see Manage subscriptions on your iPhone or iPad.
- Google Play (Android): Use the Google Play Store → Profile → Payments & subscriptions → Subscriptions → select Haaretz → Cancel. Uninstalling the app does not cancel the subscription. For Google guidance see Cancel subscriptions on Google Play.
- Web (haaretz.com): If you subscribed on the Haaretz website, check your account settings at haaretz.com for a subscriptions or account page and follow any cancellation steps listed there. If no self-serve cancel option is visible, contact Haaretz customer service (email or web form) or use written cancellation (see postal address below).
- Registered mail (recommended for web or disputed cases): Send a cancellation letter by registered mail with return receipt (raccomandata A/R) to Haaretz Daily Newspaper Ltd at the address below. Keep the return receipt as proof of delivery.
What happens when you cancel
When you cancel an app-store subscription it will generally remain active until the end of the paid period but will not renew thereafter. For iOS subscriptions Apple disallows cancelling the current active period for a prorated refund; access continues until the period expires. Google Play subscriptions likewise normally continue until the end of the paid term unless otherwise specified by Google. If you cancel a web subscription, access typically ends at the end of the paid period unless Haaretz’s account settings state otherwise. Haaretz’s handling of account data after cancellation is governed by its privacy policy and terms; check your account page or contact support for specifics about data retention or account deletion.
Will I get a refund?
Haaretz does not appear to publish a separate, Haaretz-specific refund policy and there is no evidence of an explicit statutory 14‑day refund right stated by Haaretz for Canadian customers. Refunds for in‑app purchases are handled by the platform: Apple reviews refund requests through its systems and Google Play offers a refund request flow (users may request refunds within roughly 48 hours via Google Play or contact the developer). Refund outcomes and timing are determined by Apple or Google; Haaretz materials indicate it does not provide direct refunds for purchases made through those app stores.
Haaretz plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly via iOS App (English) | US$20.49 (approx. CA$27 - 29 depending on exchange and tax) | Monthly | Full access via iPhone app (English edition) |
| Annual via iOS App (English) | US$199.00 (approx. CA$244 - 250 depending on exchange and tax) | Annual | Full access via iPhone app (English edition) |
Your consumer rights in Canada
Canadian consumer protection for digital subscriptions varies by province and by how the sale was made. There is no broad federal “14‑day cooling‑off” entitlement for all digital goods that uniformly overrides platform terms; rights depend on provincial laws and the terms you agreed to when subscribing. For purchases made through Apple or Google, those platforms’ refund and cancellation rules primarily govern your rights (Apple manages iOS purchases; Google manages Play purchases). For web purchases directly from Haaretz, your remedies depend on Haaretz’s terms and applicable provincial consumer protection laws - if you believe a merchant has acted unfairly you can raise the matter with your provincial consumer protection office or your payment card issuer (chargeback) where appropriate.
Customer experiences
User reviews are mixed. Positive comments praise Haaretz’s journalism and balanced reporting. Negative reports commonly describe difficulty cancelling subscriptions, complaints about app stability (crashes), expectations of ads being removed for subscribers, and differences in content between the English and Hebrew editions. Several consumers have expressed frustration with customer service responsiveness or with cancellation clarity when purchasing through different platforms.
Documentation checklist
- Subscription confirmation email or on-screen receipt (include order number and date)
- App Store / Google Play transaction ID or screenshot of purchase in your account
- Account username/email used for the Haaretz subscription
- Copies/screenshots of the account/subscription page showing current status
- Any correspondence with Haaretz customer service (emails, chat transcripts)
- Return-receipt (raccomandata A/R) or proof of delivery if you send written cancellation by mail
Common mistakes
Many consumers assume that deleting or uninstalling the app cancels the subscription - this does not cancel app-store subscriptions and recurring charges can continue. Others try to cancel too close to the renewal time: Apple requires cancellation at least 24 hours before the period ends to prevent renewal. Expecting an automatic refund after cancellation is another frequent error - platforms and Haaretz do not guarantee refunds for unused time. Finally, sending cancellation requests to the wrong support channel (for example, emailing Haaretz when the purchase was made through Apple or Google) can delay resolution; use the platform that handled the sale unless you purchased directly from the Haaretz website.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | Refunds handled by Apple (no Haaretz-specific refunds; Apple reviews requests) | Moderate - manage via Apple ID, must cancel ≥24 hours before renewal; active period not prorated by Haaretz |
| Google Play (Android) | Google may grant refunds (users can request within ~48 hours or contact developer) | Moderate - cancel via Google Play subscriptions; uninstalling app does not cancel |
| Web (Haaretz site / registered mail) | Unclear - no public Haaretz refund policy located; refunds depend on Haaretz terms and payment method | Higher - may require contacting support or sending registered mail; keep proof of delivery |
After cancelling
After you cancel, retain all documentation (receipts, confirmation screenshots, return receipt). Check your account page and the next billing statement to confirm the subscription did not renew. If a charge appears after cancellation, contact the platform (Apple/Google) or your card issuer promptly and provide your documentation. Helpful pages: Haaretz main site at haaretz.com, Apple subscription support at Apple subscriptions help, and Google Play subscriptions help at Google Play subscriptions. For general Canadian consumer guidance see Government of Canada - Consumer information.
Address
For written cancellation (recommended via registered mail with return receipt - raccomandata A/R):
Haaretz Daily Newspaper Ltd
P.O. Box 35029 Schocken 21
Tel Aviv 61350
Israel