Cancellation service N°1 in France
Contract number:
To the attention of:
Cancellation Department – Le Monde
Service abonnements, Le Monde, A1100
62066 Arras
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Le Monde service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
13/01/2026
Cancellation Le Monde: Easy Method
What is Le Monde
Le Monde is a major French daily newspaper and publisher offering digital and print subscriptions to its journalism, analysis and archives. It publishes content in French and operates subscription products (including Le Monde and Le Monde diplomatique editions) accessible via the web, mobile apps and printed delivery.
How to cancel Le Monde
- App Store (iOS): If you subscribed through Apple's App Store (for example via the "Journal Le Monde" app), cancel and manage auto‑renewal from your Apple ID > Subscriptions in your iPhone/iPad settings or via the App Store page. You cannot stop the current paid period once it has started; cancellation prevents the next renewal.
- Web (lemonde.fr) - open‑ended subscriptions: Sign in to your Le Monde account and cancel via Account / Subscription settings, or use the website cancellation form if provided. You may also contact customer service by phone or send a written request by post. For details and advice, see a general guide such as this walkthrough.
- Fixed‑term web subscriptions: If your subscription is for a fixed term, it normally cannot be terminated early except in exceptional, legally specified cases. If you believe you have grounds for early termination, contact customer service in writing with supporting documentation.
- Registered letter (recommended for disputed or paper/mixed subscriptions): Send a formal cancellation letter by registered mail with acknowledgement of receipt (lettre recommandée avec accusé de réception, LRAR). Use the address guidance below: A1100 for paper or mixed subscriptions; A3000 for digital subscriptions.
What happens when you cancel
For open‑ended subscriptions, cancelling stops automatic renewal; you retain access for the remainder of the paid period. For App Store subscriptions, Apple handles renewal and you keep access until the App Store period ends. Fixed‑term subscriptions generally remain active until the contractual term finishes. Cancellation usually does not remove your account; Le Monde may retain account and billing records for administrative or legal purposes.
Will I get a refund?
Le Monde’s published approach, and common practice for digital news subscriptions, is that there is no automatic 14‑day right of withdrawal or refund for digital subscriptions once access has started. The 14‑day right of withdrawal typically applies only to physical (paper) subscriptions. Refunds for digital subscriptions are not generally offered after the subscription period has begun; cancellations normally prevent future billing but do not trigger pro‑rata refunds. Exceptions can occur in cases of demonstrable billing error, unauthorised charges, or where customer service agrees otherwise - in those situations contact support promptly and keep documentation.
Le Monde plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Le Monde diplomatique (English) - Digital (USA/Canada) | US$ 3.70 / month (≈ C$5 / month) | Monthly | Digital only, online access |
| Le Monde diplomatique (English) - Paper + Digital (USA/Canada) | US$ 5.50 / month (≈ C$7 - 8 / month) | Monthly | Paper delivery + digital access |
| Le Monde diplomatique (English) - Digital (Exact Editions, annual) | C$ 70.99 / year (≈ C$5.91 / month) | Annual | Web, iOS and Android access; archives |
Your consumer rights in Canada
Under Canadian law there is no general statutory "cooling‑off" or 14‑day withdrawal right for digital subscription services comparable to those for distance purchases of goods. Refunds and cancellation terms for digital content are governed primarily by the contract and the service provider’s stated policies. If you experience an unauthorised charge you can dispute it with your payment provider (bank or card issuer) and consider a chargeback; consumer protection offices can advise on specific provincial rules in cases of deceptive practices.
Customer experiences
Reviews are mixed. Many subscribers praise Le Monde’s editorial quality, investigations and analysis and report satisfactory customer service when changing subscription options. However, some customers have reported issues: unexpected immediate billing despite advertised free trials, difficulties obtaining refunds, delays in processing cancellations, and recurring charges after a cancellation request. Documented experiences suggest persistence and clear written records improve the chance of a successful outcome when problems occur.
Documentation checklist
- Account email and username; subscription ID or order reference number.
- Copy of the payment receipt or bank statement showing the charge(s).
- Dates: subscription start, renewal date, and date of cancellation request.
- Screenshots of subscription status in your account or in‑app screens.
- Copies of any correspondence with customer service and confirmation emails.
- If sending a registered letter: proof of posting and the LRAR acknowledgement.
- Specify which postal box to use: A1100 for paper or mixed subscriptions; A3000 for digital subscriptions (see address below).
Common mistakes
Common errors include cancelling in the wrong place (for example, cancelling on the web while the subscription was set up through Apple’s App Store), assuming cancellation will trigger a refund for the current period, or missing the deadline to cancel before an automatic renewal. Other frequent mistakes are not keeping copies of confirmation emails, not sending LRAR to the correct subscription box (A1100 vs A3000), and failing to check bank or card statements after cancellation to confirm there are no further charges.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | Refunds uncommon; Apple handles cancellation and refund requests per its policy | Easy to cancel via Apple account; refunds subject to Apple’s review |
| Web account (lemonde.fr) | Refunds typically not offered once period starts; may be considered for errors | Easy to cancel for open‑ended plans via account settings; fixed‑term is more difficult |
| Registered letter (LRAR) to Le Monde (formal notice) | No automatic refund; used to formally record cancellation or dispute | Moderate to hard - formal but effective when properly documented |
After cancelling
After you cancel, expect a confirmation email or message - keep it. Verify that access continues only until the end of the paid period and that no further charges occur on your card. If you are billed after cancellation, contact Le Monde customer service immediately and supply your documentation; if unresolved, contact your card issuer about disputing the charge. Helpful links: Le Monde app on the App Store (App Store) and a third‑party cancellation guide (how to cancel). For user reviews and common complaints see community feedback pages such as Trustpilot.
Address
Service abonnements, Le Monde, A1100, 62066 Arras Cedex 9, France (use A1100 for paper or mixed subscriptions).
Service abonnements, Le Monde, A3000, 62066 Arras Cedex 9, France (use A3000 for digital subscriptions).