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Cancellation service #1 in Canada
Newshosting is a Usenet provider that offers newsreader access, SSL connections and optional VPN service. It sells several subscription plans (monthly and annual) and advertises a 30-day money-back guarantee; accounts are managed through an online Account Control Panel.
When you cancel, your account will be marked as cancelled and future recurring billing should stop. Access to the service typically continues until the end of the paid period unless Newshosting specifies otherwise; check your account details for the exact expiration date. Any data tied to your account (settings, newsreader configuration) may remain for a limited time per company policy - confirm in your account or with support if you need copies before the account closes.
Newshosting offers a 30-day money-back guarantee that applies to all plans (Unlimited, XL Powerpack, Lite) and includes full access to features such as the newsreader and VPN during the guarantee period. There is no free trial - service is prepaid - and refunds are generally not available after the 30-day guarantee window. The Terms of Service state that service is prepaid and refunds cannot be offered outside the guarantee. If you believe a charge or promotion was misrepresented, document it and raise it with support; Canadian consumer-protection guidance is noted below if you encounter obstacles.
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Lite (1-month) | C$10.00 / month (plus C$4.99/mo VPN add-on) | Monthly | 50 GB/month, 30 connections, newsreader, SSL; VPN add-on |
| Unlimited (1-year) | C$12.95 / month (plus C$4.00/mo VPN add-on; ~14% off) | Annual billing | Unlimited data, ~100 connections, newsreader, SSL; VPN add-on |
| XL Powerpack (1-year) | C$15.83 / month (VPN included; ~21% off) | Annual billing | Unlimited data, more connections (likely ~100), newsreader, SSL; VPN included |
Note: Official Newshosting pricing is displayed in USD on their site. The CAD figures above are approximate conversions reported by a Canada-focused review; verify current prices on Newshosting's website before purchasing.
Under Canadian consumer protection laws (including provisions in the federal Competition Act and provincial consumer statutes), consumers should receive clear cancellation terms and fair refund policies for digital services. The 30-day money-back guarantee is a strong protection; prepaid, non-refundable terms beyond that may be scrutinized if they are unfair or were hidden at the time of sale. If you encounter misleading promotional claims, unexpected charges or cancellation obstacles, keep records and consider contacting provincial consumer-protection offices or the Competition Bureau for guidance.
Reviews are mixed. Many long-time users praise Newshosting for reliability, retention and value. Conversely, some Canadian reviewers report problems such as unexpected overcharging, promotional-pricing disputes and difficulty contacting support. Several complaints describe a complex cancellation process and slow or unresponsive support; others note that initial technical issues took 12 - 30 hours to resolve. These experiences suggest documenting charges and communications carefully if you plan to cancel or seek a refund.
Common mistakes include assuming mobile App Store or Google Play subscriptions can be cancelled from within Newshosting's app when Newshosting requires web Account Control Panel cancellation; not noting invoice/order numbers before cancelling; assuming refunds will be issued beyond the 30-day guarantee; and failing to record support communications or screenshots when disputing charges. These gaps make it harder to resolve billing disagreements.
| Method | Refund | Difficulty |
|---|---|---|
| Web (Account Control Panel) | 30-day money-back guarantee applies if within the window; prepaid, no refunds after guarantee | Low - cancellation is available directly in the control panel |
| App Store / Google Play | Newshosting provides no platform-specific cancellation instructions; cancellation must be done via the web-based Account Control Panel (refund handling by app stores is not documented by Newshosting) | Medium - confusing because platforms are not documented by Newshosting |
| Postal mail | Same service refund policy applies (30-day guarantee); refunds after the guarantee are not provided per Terms of Service | High - slower and requires registered mail; processing may take longer |
After you cancel, verify the cancellation in your Account Control Panel and keep screenshots or confirmation emails. If you are within 30 days and requested a refund, follow up with support and keep a written record of their response. If you have unresolved billing or misrepresentation issues, gather documentation and contact your card issuer or relevant Canadian consumer-protection agency. For account management and policy details, check Newshosting’s support pages and money-back guarantee page for the latest instructions.
Support and policy links (examples): Newshosting home, Cancel account (support article), 30-day money-back guarantee.
Newshosting Holdings, Inc. 807 West Morse Blvd. Suite 101 Winter Park, Florida 32789 USA
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Written by Harper Allen
eIDAS legal expert · 7 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 7 years.