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Cancellation service #1 in Canada
Newsmax is a U.S.-based news and opinion publisher that offers live streaming, on-demand programming, and digital magazine content through a subscription product called Newsmax+ (also styled NewsMax Plus). The service provides access to live shows, archived episodes, and editorial content across web and mobile platforms.
When you cancel a Newsmax+ subscription, auto‑renewal is stopped so you will not be charged for future periods. You generally retain access to the service until the end of the period you already paid for. Your account and profile information may remain on Newsmax systems unless you request deletion - cancellation usually only affects billing, not stored account data.
If you subscribed through Apple or Google Play, the vendor that processed the payment controls refunds and some account controls; cancelling in the App Store or Google Play stops future billing handled by those platforms.
For web subscriptions purchased directly from NewsmaxPlus.com, Newsmax’s stated policy is a full refund within the first 60 days; after 60 days they will consider a refund for the unused portion of the subscription. Premium items, shipping/handling, and bonus items are listed as non‑refundable. Newsmax Magazine (print subscription) auto‑renews but can be cancelled any time with a refund for the unused portion.
If you bought via Apple or Google Play, refunds are processed under Apple’s or Google’s refund rules and you must request them through those platforms. In Canada the outcome may vary by province and by the platform used; see the consumer rights section below for local protections.
| Plan | Price | Period | Features |
|---|---|---|---|
| Newsmax+ Monthly | US$4.99 (charged in USD; CAD equivalent depends on exchange rate) | Monthly | Full Newsmax+ streaming access after a 15‑day free trial |
| Newsmax+ Annual | US$49.99 (charged in USD; CAD equivalent depends on exchange rate) | Annual | Full Newsmax+ streaming access, lower cost vs monthly |
| User‑reported CAD equivalent (annual) | ≈ CA$244.40/year (user report based on a promotional/renewal rate) | Annual | Approximate CAD conversion reported by users; actual billed CAD will vary by exchange rate and bank fees |
Canadian consumers have protections under federal and provincial consumer laws that can provide additional rights beyond a vendor’s posted policy. Under Canada’s Anti‑Spam Legislation (CASL) and applicable consumer protection rules, businesses must clearly disclose automatic renewal terms and make cancellation reasonably accessible. Refund entitlements can vary by province; for example, Quebec has robust consumer cancellation and refund rules that can apply to cross‑border transactions.
If you believe a vendor’s renewal, cancellation, or refund practices are inappropriate in your province, you can contact your provincial consumer affairs office or the Competition Bureau for guidance. For refunds on subscriptions bought through Apple or Google, you should first use Apple/Google support processes and then consider provincial channels if unresolved.
Reviews are mixed. Some subscribers praise Newsmax+ for specific hosts and programs and for providing conservative commentary and on‑demand content. Other users report recurring problems: excessive and repetitive advertising despite being a paid subscriber, app and streaming instability (crashes, buffering, login issues), and difficulties reaching responsive customer service. Automatic renewals and the perceived complexity of obtaining refunds through platforms are common complaints.
Summary: many users value the programming but a portion of the community reports friction around technical reliability, ads, renewals, and customer support responsiveness.
A frequent error is attempting to cancel in the wrong place: cancelling the app on your device does not always cancel a web subscription, and vice versa. Another common issue is cancelling after an automatic renewal has posted - refunds may be limited to the 60‑day window for web purchases, and platform purchases require Apple/Google involvement. Customers sometimes assume CAD prices are fixed; Newsmax typically bills in USD and your bank or card issuer converts the amount, which can lead to unexpected CAD totals. Finally, users may fail to keep confirmation screenshots or emails, which makes disputed refunds harder to resolve.
| Method | Refund | Difficulty |
|---|---|---|
| Web (NewsmaxPlus.com) | Full refund within 60 days; thereafter refund for unused portion | Low - self‑service via account page, but must cancel before renewal |
| iOS (App Store) | Refunds handled by Apple (request via Apple Support) | Medium - High - must use Apple’s refund process |
| Android (Google Play) | Refunds handled by Google Play (request via Google Play Help) | Medium - High - must use Google’s refund process |
| Newsmax Magazine (print) | Auto‑renewal; cancel anytime with refund of unused portion | Low - vendor handles magazine subscriptions and refunds |
After you cancel, save your cancellation confirmation and any emails or screenshots showing the date and time of the cancellation. If you expect a refund, monitor your bank or card statement and follow up with the payment processor (Newsmax for web purchases; Apple or Google for in‑app purchases) if the refund does not appear in a reasonable time. If you need help from Canadian authorities, consult the Competition Bureau or your provincial consumer protection office.
Helpful links: Newsmax+ account and support pages at NewsmaxPlus.com, Apple subscriptions and refunds information at Apple Support - Subscriptions, and Google Play subscriptions help at Google Play Help - Subscriptions. For Canadian consumer guidance see Competition Bureau Canada and your provincial consumer affairs office.
Preferred mailing address for subscription and billing issues (send registered mail if available):
P.O. Box 20989, West Palm Beach, FL 33416, USA
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Written by Owen King
Digital-law graduate · 4 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 4 years.