Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Wine Spectator
825 Eighth Avenue, 33rd Floor
10019 New York
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Wine Spectator service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
13/01/2026
Cancellation Wine Spectator: Easy Method
What is Wine Spectator
Wine Spectator is a wine-focused media brand that publishes a print magazine, maintains WineSpectator.com for digital subscribers, and offers app-based services such as WineRatings+. It provides wine reviews, scores, features, and a searchable ratings database for consumers and trade readers.
How to cancel Wine Spectator
- For WineSpectator.com online and magazine memberships (including Canada): contact Customer Care before the renewal date. Call toll-free 1-800-601-9463 (U.S. number provided by Wine Spectator) or email wsocustserv@cdsfulfillment.com. You may also email wsonline@mshanken.com. If you prefer paper, send a cancellation letter by postal mail to the headquarters address (see Address section) - registered/trackable mail is recommended.
- For WineRatings+ (app-based subscriptions): manage and cancel through the platform that billed you (Apple App Store or Google Play). Turn off auto-renew in your App Store or Google Play account at least 24 hours before the end of the current subscription period - cancellation during an active period is not permitted via the app according to Wine Spectator’s terms.
What happens when you cancel
When you cancel a WineSpectator.com online or magazine membership before renewal, auto-renewal will be stopped and your access continues until the end of the current billing cycle. Access simply expires at the end of that period; there is no gradual or immediate partial access beyond the paid term. For app-based subscriptions, disabling auto-renew prevents the next billing cycle, and the subscription remains active until the end of the paid period according to the platform’s rules.
Will I get a refund?
Wine Spectator states a “Satisfaction Guaranteed” policy: if you are dissatisfied, you can cancel at any time and receive a credit for the unused portion of your service. There is no explicit mention on their site of a 14‑day cooling-off period for Canadian consumers; refunds appear limited to prorated credits for the unused portion of the subscription. App-store (Apple/Google) subscriptions are governed by the platform’s refund policies - Wine Spectator’s terms say you must disable auto-renew to avoid further billing, while refunds for app charges depend on Apple/Google procedures and are not guaranteed by Wine Spectator.
Wine Spectator plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Digital Back Issues (via DiscountMags.ca) | C$6.95 per issue | Single issue | Digital back issue access |
| Digital Back Issues (alternate listing via DiscountMags.ca) | C$5.99 per issue | Single issue | Digital back issue access |
| WineRatings+ (iOS monthly) | €2.99 per month (App Store conversion) | Monthly | Access to full WineRatings+ database via app |
| WineRatings+ (iOS annual) | €31.99 per year (App Store conversion) | Annual | Access to full WineRatings+ database via app |
Your consumer rights in Canada
Wine Spectator’s site does not reference a statutory 14‑day cancellation right specific to Canadian consumers. The publisher’s published policies indicate cancellation and prorated credit for unused service, but they do not enumerate statutory consumer protections under provincial laws. Canadian subscribers may have additional rights under provincial consumer protection legislation or payment card chargeback rules; if you believe a statutory entitlement applies (for example, misrepresentation or unfair renewal practices), consider contacting your provincial consumer protection office or your payment card provider for advice.
Customer experiences
Public review data provided here is limited. Common customer concerns raised for subscription services of this type typically involve missed cancellation deadlines, confusion over app-store vs. publisher-managed billing, and requests for prorated credits or refunds. Wine Spectator’s stated processes are straightforward - contact Customer Care for publisher-managed subscriptions and use the App Store/Google Play controls for app subscriptions - but some customers report difficulty obtaining timely confirmation when they do not retain proof of their cancellation request.
Documentation checklist
- Account name and email used for the subscription
- Order or subscription number (if available) and subscription type (print/digital/app)
- Date of purchase, renewal date, and billing transaction details
- Copies/screenshots of emails or confirmation pages and any chat transcripts
- Payment receipts or credit card/bank statement lines showing charge
- Postal mail tracking number and copy of the registered letter (if mailing cancellation)
Common mistakes
Many cancellations fail or become contested because customers try to cancel after the renewal has already processed, or they cancel via the wrong channel (emailing the publisher instead of disabling auto-renew in the App Store/Google Play for app subscriptions). Another frequent mistake is not keeping written confirmation or proof of the cancellation request; without that, disputes over whether cancellation was communicated before the renewal date can be harder to resolve. Assuming a broad “cooling-off” refund (e.g., an automatic 14‑day full refund) when the publisher only offers prorated credits is another common misunderstanding.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Customer Care (call or email for WineSpectator.com/magazine) | Prorated credit for unused portion (Satisfaction Guaranteed) | Low to moderate - depends on reaching Customer Care and keeping confirmation |
| App-based (Apple App Store / Google Play) | No publisher-guaranteed refund; cancellation prevents next billing. Refunds handled by Apple/Google per their policies. | Low to moderate - must turn off auto-renew ≥24 hours before period end; refunds may be difficult |
| Postal mail (registered letter to headquarters) | Same as publisher policy - prorated credit for unused portion if applicable | Moderate to high - slower, but gives trackable proof; use registered/trackable mail |
After cancelling
Keep all confirmation messages, screenshots and your proof of cancellation until any prorated credit or billing dispute is fully resolved. If you cancelled an app subscription, check your Apple or Google subscription settings to confirm auto-renew is off. For more details on Wine Spectator’s terms and publisher-managed cancellations see the Wine Spectator Terms of Service and automatic renewal details: Wine Spectator Terms of Service and automatic renewal & satisfaction guarantee details. For app-subscription management and refunds, see Apple and Google support pages: Cancel subscriptions on iPhone and Cancel subscriptions on Google Play.
Address
Send postal cancellations or written notices (registered/trackable mail recommended) to:
825 Eighth Avenue, 33rd Floor, New York, NY 10019, United States