Cancellation Amnesty International: Easy Method

What is Amnesty International

Amnesty International is a global non-governmental organisation that campaigns to protect human rights. In Canada, Amnesty International Canada engages in advocacy, public education and supporter mobilisation to influence public policy and raise funds for human rights work.

How to cancel Amnesty International

• Contact Supporter Services by phone at 1-800-266-3789 or by email at [email protected] and request cancellation of your donation/membership and removal from marketing communications. Ask for a written confirmation (email or mailed letter) and a cancellation reference number.
• If you prefer a formal written request, send a signed cancellation letter by registered mail (raccomandata A/R) to Supporter Services at the Ottawa office (address below). Include your full name, donor/member ID (if known), the email and phone on your account, the method of donation (card/ACH), the date of last payment, and a clear statement that you withdraw consent for further payments and communications.
• If you originally set up donations by credit card or pre-authorized debit through your bank, notify your bank or card issuer if you believe future charges are unauthorised or continue after confirmation of cancellation.
• For communication preferences only (unsubscribe from email, text or phone), use the unsubscribe links in messages or contact Supporter Services as above.

What happens when you cancel

When you cancel, Amnesty International Canada should stop processing future recurring donations or memberships and should cease sending marketing communications if you request it. Your historical donation records are retained for accounting and tax receipt purposes and to comply with legal obligations. Cancellation does not automatically delete your personal data; requests to access, correct or delete personal information must follow the organisation's privacy procedures.

Will I get a refund?

Amnesty International Canada does not publish an explicit refund policy in its publicly available FAQ or terms. Receipts are issued for donations (annual receipts for monthly donors and mailed receipts for single gifts of $10 or more), but refunds are not guaranteed by a stated policy. If you believe a charge was made in error or fraudulently, contact Supporter Services immediately and, if necessary, your bank or card issuer to dispute the charge.

Amnesty International plans and pricing

Your consumer rights in Canada

Under Canadian privacy law (PIPEDA) you have the right to access, correct, and request deletion of your personal information held by Amnesty International Canada. You also retain the right to withdraw consent for communications (email, text, phone, mail) at any time. Amnesty provides processes for access and erasure requests; contact Supporter Services or review the organisation's privacy policy for details. There is no explicit statutory refund entitlement published by Amnesty International Canada for donations or memberships in the publicly available materials.

Customer experiences

Public reviews are mixed. Some supporters praise Amnesty International Canada for important advocacy and impactful campaigns. Others report difficulty reaching customer support, repeated solicitation, persistent communications after cancellation requests, and delays before cancellation confirmation. These experiences suggest variable responsiveness depending on the channel and case; always request written confirmation when you cancel.

Documentation checklist

• Full name, account or donor/member ID (if known), current contact details (email and phone), last donation date and amount, payment method, clear cancellation statement, preferred confirmation method (email/mailed letter), and your signature for mailed requests.

Common mistakes

Common mistakes include: assuming online app-store cancellation applies (Amnesty International Canada does not appear to offer an app or app-store subscriptions), not requesting written confirmation and therefore having no proof that the cancellation was processed, sending a simple email without sufficient account details which delays processing, and expecting an automatic refund where no refund policy is published. Example: sending an email that says "Please cancel" without naming the account or date of last payment can lead to delays.

Comparative recap

After cancelling

After you cancel, expect a confirmation (email or mailed letter) if the organisation processes the request. Keep any confirmation and your donation receipts for records and tax purposes. Monitor your bank or card statements for any unexpected charges and contact your bank promptly if charges continue. For privacy or access requests, see Amnesty International Canada’s privacy page for the formal process.

Helpful links: Amnesty FAQ - amnesty.ca/faq; Privacy policy - amnesty.ca/privacy-policy.

Address

Send registered mail (raccomandata A/R) to:

Supporter Services
Amnesty International Canada
312 Laurier Avenue East
Ottawa, ON K1N 1H9
Canada