Cancellation Walmart+: Easy Method

What is Walmart+

Overview

Walmart+ is a subscription service offered by Walmart that provides benefits such as unlimited free delivery on eligible items, fuel discounts, and other member perks. It is branded and widely available in the United States; there is limited or no evidence that the U.S.-branded Walmart+ is offered as a national service in Canada.

In Canada, Walmart offers a similar paid option called Delivery Pass for grocery and home delivery. If you believe you have a Walmart+ subscription or have been billed for Walmart+ while in Canada, treat the account and billing as you would for any cross-border or U.S.-account subscription and follow cancellation and dispute steps below.

How to cancel Walmart+

• Online (recommended): Sign in to your Walmart account at walmart.com, go to Account → Walmart+ (or Memberships) → click the gear/settings icon or the cancel link and follow prompts to confirm cancellation. Keep the confirmation screenshot or email.
• Mobile app: Open the Walmart app, go to “Memberships” or “Walmart Plus,” tap Cancel, and confirm. Wait for and save the confirmation message.
• Phone: Call Walmart customer care (U.S. line) at 1-800-924-9206 and request cancellation; ask for confirmation number and email confirmation. Note this is a U.S. customer-care number; availability and policies may differ for Canadian callers.
• Mail (for Canadian customers disputing charges): Send a cancellation letter and any supporting documents by registered/certified mail (proof of delivery recommended) to Wal‑Mart Canada Corp., 1940 Argentia Road, Mississauga, Ontario L5N 1P9, Canada. Keep the delivery receipt.

What happens when you cancel

When you cancel a Walmart+ membership, your paid benefits typically remain active until the end of the current billing term (for example, until the monthly or annual term expires). If you cancel during a free trial period, benefits may end immediately and you typically will not be charged if you cancel before the trial ends.

Cancelling stops future automatic renewals; it does not necessarily erase billing history or account information. Save cancellation confirmations and check your payment method and bank statements for subsequent charges.

Will I get a refund?

Walmart’s stated policy is that membership fees are generally non-refundable after they have been paid and activated. If you cancel during a free trial before it ends, you usually will not be charged. Corporate policy may allow refunds within a limited window (for example, within 90 days) for unused or unactivated memberships - availability of refunds can vary by case and by region.

Customer reports show mixed outcomes: some members have obtained credits or refunds, while others report being denied and still being charged after cancellation. If you are charged after cancelling, consider contacting Walmart support again, documenting everything, and using your bank or credit card dispute process if necessary.

Walmart+ plans and pricing

Your consumer rights in Canada

Canadian consumer protection rules cover digital subscriptions in many provinces and generally require clear disclosure of automatic renewal terms, pricing, and cancellation procedures. Provincial consumer protection agencies may have specific rules about pre‑authorizations, automatic renewals, and disclosure requirements.

Even so, merchant terms (like Walmart’s) may state no refunds after activation. If you feel a retailer has not complied with disclosure or has billed you unfairly, you can contact your provincial consumer protection office, file a complaint with the relevant agency, or initiate a credit-card dispute where applicable. Keep all documentation: receipts, confirmation emails, cancellation records, and any communication with customer support.

Customer experiences

User reports are mixed. Some members say they were able to cancel through chat or account settings and received account credit or refunds in specific cases. Others report being charged for renewals after cancelling and being refused refunds by Walmart customer service. There are separate reports of involuntary or accidental sign-ups and continued billing despite cancellation attempts.

Because experiences vary, aim to obtain written confirmation of cancellation and monitor your payment methods closely. If you encounter refusal for a refund that you believe is improper, escalate with documentation to your card issuer or provincial consumer protection agency.

Documentation checklist

• Account email, username, and last four digits of the payment card used
• Order or membership confirmation number and purchase date
• Screenshots or copies of cancellation steps and confirmation messages/emails
• Bank or credit-card statements showing the charge(s)
• Registered/certified mail receipt if you send a written cancellation to the Canada address

Common mistakes

Common errors include assuming a verbal or partial cancellation completed the process (always confirm a cancellation confirmation), forgetting to remove or update stored payment methods so renewals can’t be charged, and cancelling the wrong country’s account (U.S. vs Canada) if you maintain multiple Walmart accounts. Another frequent mistake is not saving written or screenshot proof - without that, disputing charges is harder.

Also note that cancelling during a free trial may end benefits immediately; confirm trial-end policies so you do not lose intended access unexpectedly.

Comparative recap

After cancelling

After you cancel, retain all confirmation emails or screenshots and monitor your bank or card statements for at least one billing cycle. If you get charged after cancellation, contact Walmart customer service again and provide your cancellation evidence. If you cannot resolve the charge with Walmart, contact your card issuer to dispute the charge and/or file a complaint with your provincial consumer protection office.

Helpful resources: Walmart terms and membership information (Walmart Terms), corporate policies (Walmart Corporate Policies), and a step-by-step cancel guide (TakingOnTarioMobile cancel guide).

Address

Wal‑Mart Canada Corp., 1940 Argentia Road, Mississauga, Ontario L5N 1P9, Canada