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Cancel 123LOADBOARD
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Cancellation service #1 in Canada
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the 123Loadboard service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation 123Loadboard: Easy Method
What is 123Loadboard
123Loadboard is a load-search and freight-matching service for carriers, owner-operators and freight brokers. It provides market-rate data, fuel prices, border wait times and account support to help carriers find loads and manage routing and pricing decisions.
How to cancel 123Loadboard
- Use 123Loadboard’s cancellation assistant (web interface) - this is the required method regardless of whether you signed up via the App Store, Google Play or the website. Do not rely on app-store cancellation mechanisms for 123Loadboard subscriptions. If you have trouble accessing the online assistant, contact 123Loadboard support for guidance and keep records of every contact attempt.
- Timing: If you are on a trial, submit cancellation at least 24 hours before the trial ends to avoid auto‑renewal. For regular paid subscriptions, provide notice at least 3 days before the renewal date if on a paid term. Cancellations are effective on the date received and your access continues through the current billing cycle.
- For extra proof, send a registered letter (recommended) to the company’s Canada address (see Address section). Keep copies/screenshots of the cancellation assistant confirmation, emails, and postal receipts.
What happens when you cancel
Cancellation becomes effective on the date 123Loadboard receives your cancellation request. You will retain service through the end of your current billing cycle; the account is not prorated beyond that date. Any fees already collected prior to cancellation remain non‑refundable, and account access typically stops at the end of the paid period. Retain any confirmation you receive from the cancellation assistant as proof of the cancellation date and terms.
Will I get a refund?
123Loadboard’s stated policy is that it does not issue refunds under any circumstances; fees paid - including fees charged after a trial converts to a paid subscription - are non‑refundable. For annual memberships terminated early, the company assesses an early termination fee: generally $45 USD per remaining month up to a maximum stated amount (noted as $360 USD in Quebec‑specific terms) or up to 10× the monthly rate under general terms. Because the published policy states no refunds, you should expect fees already charged to be retained.
123Loadboard plans and pricing
| Plan | Billing | Price | Early termination fee |
|---|---|---|---|
| Free trial | One-time trial | Varies | Not applicable |
| Monthly subscription | Monthly | Varies | Varies (see annual terms) |
| Annual membership | Annual | Varies | $45 USD per remaining month (up to $360 USD in Quebec terms) or up to 10× the monthly rate under general Terms |
Your consumer rights in Canada
Canadian consumer protection laws vary by province. Quebec’s consumer protection framework includes a 14‑day right of withdrawal for certain digital goods and may provide remedies not reflected in a supplier’s stated “no refund” policy. 123Loadboard’s Terms specify that Quebec law can apply in certain situations; that means Quebec residents may have statutory rights that override a vendor’s declared no‑refund policy. If you believe a policy conflicts with provincial protection (for example, an excessive early‑termination penalty or denial of a statutory right of withdrawal), consult provincial consumer protection resources or a legal advisor for remedies available in your jurisdiction.
Customer experiences
Reviews are mixed. Positive feedback highlights accurate market rates, up‑to‑date fuel and border information, and helpful, knowledgeable account managers. At the same time, several users report difficulty cancelling - including invalid phone numbers, unresponsive email support, and claims that refunds are denied even when trials were unused. Some owner‑operators report lower load volumes compared with competitors, which led them to cancel for business reasons.
Documentation checklist
- Account email and username, subscription start and renewal dates, and billing receipts.
- Screenshot(s) of the cancellation assistant confirmation or any on‑screen prompts.
- Copies of support emails and phone logs (dates, times, names if available).
- Registered‑mail receipt and signed delivery confirmation if you send a postal cancellation.
- Terms of Service or Help Center pages you relied on (save copies or links).
Common mistakes
Common errors include attempting to cancel through the App Store or Google Play instead of the 123Loadboard cancellation assistant, cancelling too late (after the 24‑hour trial cutoff or within the 3‑day renewal window), and failing to keep proof of the cancellation request. Another frequent issue is relying on phone numbers or emails that users report as unresponsive; always record your communications and send registered mail if you need documented proof.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| 123Loadboard cancellation assistant (web) | No | Moderate - required method; keep confirmation |
| App Store / Google Play | No | High - platform cancellations do not replace the company’s assistant and may not stop billing with 123Loadboard |
| Registered mail to company address (proof) | No | Low - strong proof of notice; advisable if you anticipate a dispute |
After cancelling
After you submit a cancellation through the assistant, save the confirmation and keep evidence of the cancellation date and any reference number. Expect access to continue until the end of the current billing cycle. If you believe your statutory consumer rights (for example, Quebec’s withdrawal rights) entitle you to a refund or relief, gather the documentation listed above and contact provincial consumer protection authorities or a legal adviser. Helpful online resources: 123Loadboard’s Terms and Help Center pages and the company contact page.
Useful links (save copies of the pages you rely on): 123Loadboard Terms, 123Loadboard Help Center, 123Loadboard cancellation assistant, 123Loadboard contact.
Address
If you choose to send a registered letter for proof of delivery, use:
123Loadboard - Registered mail recommended
2055 Rue Peel, 11th floor, Montréal, QC, H3A 1V4, Canada